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Medical Health Care

Mississauga, Ontario, Canada
April 13, 2018

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Dr. Yousaf Saleem

Mississauga, ON L*B*M* 014**-***-**** LinkedIn URL

Senior Level Health Care Operations Director

20+ years’ success leading health care initiatives while executing performance goals within organizations

. Professional director with 20 years of experience managing business operations within a health care environment. Skilled in initiating strategic planning to execute operational services while successfully leading training, policy development and medical services. Talented collaborator with both clinical and operational business experience in addition to the ability to effectively manage communications throughout an organization. Strategic operational leader with the expertise to direct teams, develop procedures, and successfully manage performance and service goals

Highlights of Expertise

Strategic Planning & Analysis

Regulatory Compliance

Operational Management

Recruiting and Staffing Initiatives

Contract Development

Process Improvements

Medical Services Delivery

Change Management

Patient Treatment / Quality Control

Team Building and Leadership

Career Experience

Al Saleem Group of Schools, Colleges, and Health Care Services

FOUNDER/CEO (2012 to 2017)

Held responsibility for directing all services, leading patient treatment procedures as a Family Physician throughout four health care centres. Managed all areas of training, patient care, employee services, and continuing education for a diverse range of patients. Drove communications throughout organizational levels, leading recruiting and staffing initiatives to achieve operational success.

Developed and implemented standard operating procedures in alignment with the Punjab Education Foundation with the goal of ensuring timely patient care.

Created training and development courses for 2,700 employees, initiating team building and leadership services to achieve organizational objectives.

Led patient care services training for over 6,000 students, ensuring the transfer of accurate knowledge within health care fields in addition to establishing a high quality of education.

Tele Health, The Aman Foundation


Directed workforce efforts, ensuring quality service within an evolving health care environment, optimizing resources to achieve quality patient services. Executed leadership and performance throughout the development of standard operating procedures detailing operational provisions while establishing a performance driven team.

Co-ordinated policy development in alignment with company procedures, leading meetings to provide training for teams to drive successful operations 24 hours a day.

Conducted weekly payroll services, managing employee timecards while communicating with Human Resources to ensure timely problem resolution for any issues.

Facilitated streamlined processes with the focus of improving productivity.

The Aman Foundation


Facilitated directional operations for emergency medical services, coordinating internal quality improvements throughout data collection, team training, and operational procedures.

Reviewed data feedback from clientele, providing detailed reports in alignment with government regulatory compliance reporting.

Monitored the Control and Command Center on a continuous basis, ensuring compliance with organizational processes.

Communicated with pharmaceutical corporations, managing data collection procedures.

Executed oversight in ensuring timely medical response to all locations within the region, serving more than 25 million people, in addition to high quality service to a diverse range of patients.

Additional Experience

Operations Director (2003 to 2008) UNICEF United Nations

Surveillance Director (2000 to 2003) Walgreens Pharmacy

Assistant Director of Research (1998 to 2000) High Pharma

Education & Credentials

Master of Business Administration

Brandies University, Boston, MA (2008)

Diploma, Marketing/Management

Direct Energy, Toronto, Canada (2004)

M.D., Medicine

People Friendship University, Moscow, Russia (2000)

D.H.M.S., Medicine

Homeopathic Medical College, Bahawalpur (1994)

Science Diploma

Pre-Medical College, Moscow, Russia (1990)

Professional Development

Certificate of True Colours Course, The Aman Foundation, 2011

Training Course, Medical First Responder, Emergency Services Academy, Pakistan, 2010

CPR Training, 2008

Training, Shipping of Dangerous Goods (WHIMS), 2007

Training, Advanced Supervisory Management, 2006

Phlebotomy Workshop, CJ College Toronto, Canada, 2005


Certificate of Appreciation, Flood Relief, 2010

Technical Proficiency


Oracle Database Designer

Microsoft Office Suite

PL, SQL, Forms Builder, Reports

Adobe Illustrator/Corel Draw

C++, Basic, Pascal, FoxPro

Java Script, Java Programming

Windows Vista/Windows NT, 2000, XP Workstation

Windows NT/2000 Server

Windows 7 Professional

Research & Publications

Research within 64 Central Hospitals, Moscow, Russia, 1997 to 1999

Clinical research work within Physiology, Cardiology, and Biochemistry, assisting in the development and the implementation of QA Standard Operating Procedures. Tasked with serving in maintaining continuous updates, while reviewing and researching recommendations to improve additional relevant policies.

Clinical research within medical statistics and hygiene practices.

Clinical research assistant services within the field of Pharmacology

Conducted a Cardiovascular System and double blind randomized clinical trial in alignment with the Russian Federation and European Union GMP regulations.


Edited the monthly Friends Magazine at People Friendship University

Published articles within the General Medicine Magazine, Moscow, Russia

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