Vernelle M Mack
Garner, NC ****9
Objective: To obtain a position with your company that will allow me to use the customer service/sales knowledge that I have learned in a work from home and/or on-site environment.
March 2017 to present Arise Contractor
Independent Business Owner working from home on the Arise platform
Inbound customer service. Take phone orders, researching and resolving delivery issues
May 2016 to September 2016 Xerox/Enterprise Quality Assurance
Inbound calls for prescription refills and follow ups on tracking refills for Humana. Transferred in September to the BCBST team as sales agent. Inbound calls for health insurance sales and service.
February 2012 to present Independent Insurance Agent (Life, Health and Accident)
Research appropriate plans to best benefit clients for life, health and accident insurance coverage
Other employment information upon request.