Kenneth H Kosman

* ******* ****** 516-***-****

Hicksville NY 11801 ac44ru@r.postjobfree.com

Project Manager/ Business Analyst

As a Project Manager and Business Analyst, I managed and transformed customer’s business requirements into IT solutions which achieved their corporate objectives, goals, budgets and schedules. I developed, presented, negotiated and implemented global and national technology solutions, outsourcing programs, data center support, and staff augmentation services opportunities. I supported the sales force in the delivery of customer win/solution strategies for all deals. As a collaborative team player, with exceptional communication, negotiation, and reporting skills, I supported both a large internal/external client base through diligent follow-up and problem solving. Established reputation for quality, satisfaction, and results marked by measurable achievements in Project/Program Management, Procurement, Multivendor Services, Contracts and Subcontracts, Sales and Sales Support.

CORE COMPETENCIES

Enterprise Maintenance Solutions Requirements Gathering Financial Concepts & Models

ITIL Processes Sales Strategies Sales Team Support RFP, RFQ & RFI

Team Building & Leading Cross Functional Management Warranty & Contract Administration

Meetings & Presentations Win/Win Strategy & Value Proposition Outsourcing Management

Program Management Project Management Desktop Lifecycle PMO Management

P&L Analysis Problem Solving Communications & Sales Support Negotiations Client Reporting

Emerging Tools & Technologies (SFDC) MS Office Business Applications

Hewlett Packard / Hewlett Packard Enterprise NY, NY 1986-2017

An American multinational information technology company headquartered in Palo Alto, California. HPE develops and provides a wide variety of hardware components as well as software and related services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors.

POSITIONS

Business Analyst

Program Manager

Engagement Manager

Project Manager

Business Development

Business Consultant

Examples of Solutions Developed and Implemented

Led the services component of a large sales pursuit team and closed a 6-year $66M enterprise wide managed services agreement for MetLife Insurance Company from conceptualization to contract signature. As transition manager, I worked with the delivery managers in each of the engaged locations. I reviewed the SOW requirements and the Service Level Agreements (SLAs) with each district manager, identified and approved their delivery staffing and implementation plans. I completed a comprehensive transition to the steady state program manager. This win is very profitable and solidified HPE as a strategic partner with MetLife moving forward.

Successfully managed the complete lifecycle of new sales opportunities through contract signature and renegotiated renewal agreements for both national and complex global projects for Fortune 100 clients. These projects included:

-Upgraded the credit card technology at 1055 gas stations and convenience stores located in the US for the Hess Petroleum Company. As an IT manager working with sales, I was responsible for the business development and overall profitability of the projects being implemented in the NY Metro area. My team consisted of both presales and delivery specialist for service based engagements. In developing the solution, I offered to assist Hess in benchmarking and streamlining their on-site technical procedures. This strategy helped HP reduce its solution price while building the trust and favor of the Hess management team. HP was awarded the contract which I then program managed. I separated the US into four geographies and assigned project managers to be responsible for the delivery and staffing and site audits in each area. This project was implemented on time, highly profitable and with a high degree of customer satisfaction from the Hess management team and the internal sales organization.

-Improved corporate communications with new servers and office equipment at 4 locations in three countries at Christies Auction House. I designed this solution and project managed its successful completion. Since this implementation plan consisted of many on-site business constraints imposed by Christie’s management, I personally traveled to Europe to oversee its successful and profitable implementation.

-Similar to the previous solution designs, I developed and priced the following solutions and program managed their implementation. I applied effective strategies to these solutions to mitigate risk and priced solutions effectively through P&L creation/analysis to reach gross margin and profitability objectives. I grouped the US into geographies and assigned project managers to be responsible for the delivery and technical staffing in each area. These projects were implemented on time and with a high degree of satisfaction with each customer and the internal sales organization. The deliverables of these projects consisted of upgrading software and replacing servers, workstations and printers at 220 locations for AT&T, 200 branches at Smith Barney and 797 Adecco employment offices in the US.

I was selected to be part of a highly specialized team of Business Analysts to implement HPE’s new “Infrastructure as a Service” programs. I supported the “As a Service” focused sales pursuit team. I acquired a specialized expertise in developing business solutions utilizing a technology consumption utility model. This approach gives customers the opportunity to have an on premise cloud like service while achieving a reduction in technology over provisioning costs and an opportunity to change their financial accounting treatment from a capital expense to an operating expense. I was the only Business Analyst selected for training in Europe for a new “Backup as a Service” program and became the North America single point of contact for this solution. These “Pay as you Grow” consumption models consisted of technologies involving networking, storage and compute based solutions.

Some examples of these solutions are as follows:

-At DXC Technologies, a large managed services company, I developed a business focused solution and closed a $2M multi-vendor Data Center “Networking as a Service” program, at Memorial Health, a large hospital, I closed a 5 year Data Center “Storage as a Service” program and at UBS, a large global bank, I closed a “Compute as a Service” program.

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Bantam Books / Random House NY, NY

Director of Programming and Development - started as Senior Developer/Business Analyst before being promoted to Director of Programming and Development.

Performed technology research and recommended hardware, software and database technologies.

Led a team of 10 business analysts and developers to create various business applications from the functional specification phase to design, testing, acceptance, implementation and support of systems critical to the operations of the company. These applications included Royalty Accounting, Sales Reporting, Accounts Payable, Accounts Receivable and Inventory Control.

EDUCATION

Long Island University at C.W. Post Campus - Bachelor of Professional Studies

Member of Project Management Institute/PMP Pending, Member Agile User Group

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