Human Resources Employee Relations
Resume:
ROBIN REID
Telephone: 249-***-****
Email: **********@*****.***
A strategic senior Human Resources professional with expertise in the following areas but not limited to strategic leadership, planning, development of talent, change management, organizational development, recruitment, total rewards strategy, policy development, budgets, compensation & benefits, pensions (Canada & US), RRSP programs, mergers and acquisitions, health and safety, employee relations, payroll (Canada & US) and performance management, known for building strong business partnerships with all levels within an organization.
PERSONAL STRENGTHS
A results-orientated strategic leader, thinker and team builder with demonstrated experience that excels in a fast paced, customer-focused environment.
A team player whose interpersonal skills easily enable relationships at all levels.
Strong knowledge of national (and some international) labour and employment legislation.
Effective leadership skills.
Effective negotiation and conflict resolution management skills.
Effective persuasion and influencing others skills.
Extensive knowledge and experience in compensation, benefits, pension, policy & procedures, retention (total rewards) design.
Strong analytical and problem solving skills.
Experience with Board of Directors.
PROFESSIONAL EXPERIENCE
HUMAN RESOURCES CONSULTANT 2008 – Present
Independent
Business partner providing strategic human resources services and solutions on a contractual basis. Areas of expertise include employee relations, full cycle recruitment, job design and change management, policy development, compensation and benefits, full cycle payroll, mergers and acquisitions, budget to revenue analysis, team building and coaching, and analysis of trends and training. Provide knowledge and advice in best practices and trends to support business objectives for companies in diverse industries.
Counselled and coached leadership on all aspects of strategy, performance management, discipline, terminations, and conflict management and resolution including investigations.
In collaboration with leadership, strategized and planned long and short term operational and HR objectives to align with their Corporate strategy and objectives.
Forte in start-up environments (HR start-ups, small business start-ups).
Employee relations, performance management and career development.
Developed and implemented policies, procedures and employee handbooks.
Compensation & benefits administration; market analysis, research, implementation and maintenance.
Payroll implementation & processing (Canada & USA).
All aspects of recruitment.
Strategically planned, coordinated and personally handled divestiture of subsidy for the integration of the HR platform - incorporating all training, policy & procedures, legal, talent management, HRIS system, and recruitment within subsidy for multiple organizations. Additionally, transitioned all operations to new subsidy.
Pension wind-ups.
Transition Employees to new subsidy or to new employment.
Managed 3rd party providers and Government agencies for supported organizations.
Coaching and mentoring leadership and staffing groups to achieving goals (including HR teams).
Supported initiatives covering organizational planning and design to align systems, people and strategy.
Supported and coached all levels of leadership with Employee Relations issues.
Assisted with reorganization of the Western region distribution centre to meet organizational needs and to be more client focused, streamlined and centrally managed.
Managed WSIB claims and return to work program.
Managed 85 retail stores across Canada.
Responsible for Health & Safety.
Reviewed and recommended changes to benefits program, reduced EI rate, and reduced WSIB rate.
REVIOS REINSURANCE CANADA LTD./SCOR GLOBAL LIFE 2005 - 2008
(Formerly Gerling Global Life Insurance Company Ltd.)
Director, Human Resources, NA
Reporting directly to the President & CEO, I had overall accountability for leading the Human Resources functions including, planning and strategic management and operating effectiveness for the North American Reinsurance company active in the United States, Barbados and Canada. Responsible for the management of the office operations function. Worked as part of a team through the due diligence and sale of the ultimate German parent to a French company, and subsequent relocation of the North American office from Toronto to merge with the Dallas office of the new parent.
As a partner and member of leadership, initiated Executive strategic planning and Management effectiveness off-sites.
Provided leadership during the organization’s search for a new global shareholder and acquisition by SCOR, a French company.
Overall responsibility for HR functions in terms of strategic management and day-to-day operating effectiveness.
In collaboration with the President & CEO, effectively recruited and developed a new senior leadership team.
Effectively led the integration and development process of new leadership team in collaboration with a 3rd party leadership consultant.
Provided guidance and strategic consultation to executive team on HR strategy and practice.
Responsible for HR strategy and operations in support of business objectives and culture.
Proactively led initiatives covering organizational planning and design to align systems, people and strategy.
Instrumental is design and relocation of head office move.
Effectively participated and managed HR due diligence information sharing for data rooms.
Design and implementation of retention and termination policies using best practices to ensure successful integration of merger.
Proactively led initiatives to ensure successful transition of HR functions to SCOR Global Life.
Responsible for Immigration (Canada, US and some International).
Developed and proposed new compensation strategy (cash & non-cash).
Provided coaching and guidance in the following key HR areas: labour relations, organizational effectiveness and change, attraction and retention of top talent; total compensation and benefits; employee relations and conflict management; succession planning; training & and development.
Instrumental in the development of our Business Disaster Recovery Plan.
Responsible for full cycle performance management, including compensation and retention strategy and design to meeting internal equity and market competitiveness through participation in external surveys and independent surveys.
Facilitation of change management initiatives.
Responsible for annual budget (12 million) consisting of salary, bonus, training and development, benefits, pension, and office operations.
Provided HR services to sister company including but not limited to recruitment, labour relations, compensation, pension, benefits, payroll, and termination.
Overall responsibility for office management and effectiveness.
Managed payroll both Canada and US.
REVIOS REINSURANCE CANADA LTD. 2003 – 2005
(Formerly Gerling Global Life Insurance Company Ltd.)
Manager, Human Resources
Reporting to the President & CEO, I had overall accountability for all the Human Resources functions, provided leadership for all HR planning and reporting.
Leadership and direction of all areas of Human Resources, including strategic planning, talent acquisition, compensation and benefits, training and development, succession planning, organizational design, organizational restructure and reduction in workforce, conflict management, performance management, and policy development.
Reorganized the HR functions to meet organizational requirements to be more client focused and streamlined; met challenging resource and budgetary targets.
Responsible for market and negotiation of annual benefits renewal.
Responsible for annual review and recommendations of the Actuarial Educational Program to ensure market competitiveness
Responsible for assessing staff development and recommending training and development programs.
Responsible for annual budget consisting of annual salaries, bonus, benefits, pension, training and development.
Responsible for managing the Event planning committee.
Effectively led and managed recruitment for all levels or the organization.
Assisted with development, planning and implementation of the SharePoint portal.
Instrumental in the development of our Business Disaster Recovery Plan.
Designed and implemented employee opinion surveys.
Annually reviewed and managed the performance management program for effectiveness.
Researched and implemented US payroll system and 401K programs.
Responsible for payroll management.
GERLING GLOBAL LIFE INSURANCE COMPANY LTD. 2001 - 2003
Payroll & Benefits Coordinator
Responsible for overall payroll and functions including government filings and audit reporting. Additionally, responsible for new hire orientation, junior to mid-level recruiting, insurance related training programs, and compensation analysis.
Managed payroll for 2 Companies.
Managed on-boarding process.
Responsible for submission and analysis of compensation and benefit surveys.
Handled recruitment at the junior to mid-level.
Managed the benefits program and inquiries.
Managed Actuarial development and recruiting program.
Managed the LOMA training program.
Assisted with the annual budget process.
Responsible for service award program.
Assisted with annual performance management process.
Developed and maintained HRIS.
Responsible for pension administration and analysis.
Responsible for payroll and benefits accounting, including analysis and reconciliation’s.
STANDARD RADIO INC. 2000 - 2001
Payroll Manager
Reporting to the CFO, responsible for overall accountability for leading the payroll and benefits functions for 6 companies, including government remittances and filings, monthly journal entries and analysis, recruitment and new hire orientation.
EDUCATION
Nursing – Humber College
Liberal Arts & Science Diploma – Sheridan College
CPA - Carswell
CHRP – in progress
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