Nirmal Niroshan

*/**, *.*.* Street, Kamaraj Nagar, New Perungalathur, Chennai-600063

ac44q6@r.postjobfree.com ; ac44q6@r.postjobfree.com; HP: 805**-*****

To,

Dear Sir / Madam,

Having gained experience for 10+ years in the field of sales, marketing and business development, I am very interested in pursuing a career with your concern for a suitable role. Please consider this letter and enclosed resume as application for a position that is suitable to your personnel requirements and my background.

If you look through my enclosed resume, you will be pleased to discover that I have gained a wealth of knowledge and skills from my academic and employment experiences. Some key responsibilities include conducting research, collecting primary data, analyzing and compiling accurate and detailed reports. In addition to my technical and analytical skills, I possess sound documentation abilities, conforming to all standards and regulations. I feel that these experiences would serve as a solid base to begin a career in a challenging environment.

You will find me to be a resourceful and self-motivated individual, with the ability to work supportively within a team environment, and communicate effectively at all levels. I bring an enthusiastic, diligent and dedicated attitude together with the ability to adapt readily to varying job demands.

I would appreciate the opportunity of an interview to discuss my qualifications in greater detail, and can be reached at the above telephone number to arrange an appointment at a mutually convenient time.

Thank you for your time and consideration. I look forward to hearing from you.

Sincerely,

J. Nirmal Niroshan

Nirmal Niroshan

8/11, V.O.C Street, Kamaraj Nagar, New Perungalathur, Chennai-600063

ac44q6@r.postjobfree.com ; ac44q6@r.postjobfree.com; HP: 805**-*****

Merchant Account • Payment Gateway • Relationship Management

Brand Promotion • Digital advertising • Multi - tasking

Dynamic, results-driven professional executive with an extensive background in the electronic payments, credit card, merchant acquiring, in payment processing industry with 4+ years and overall 10+ year record of achievement and demonstrated success driving revenue growth while providing faster ROI in highly competitive markets. Tenacious in building new business, securing customer loyalty, and forging strong relationships with external business partners.

Key strengths:

• High Risk processing • New client / customer portfolio

• Payment Gateway • Needs Assessment & Product Education

• Sales and Marketing • Lead Generation

Professional Experience

Jenpay, Chennai

Business Consultant at Self – Owned Company (Aug’13 – Present)

Primary Responsibilities:

To provide merchant account and payment gateway services to clients globally including MID and aggregate accounts along with virtual terminal

Build a merchant acquiring portfolio with multiple gateway providers / banks

Manage account executives, support & integrations teams.

Processing customers Credit Cards in Virtual terminal and E-checks and other methods to charge customers

Acknowledging customer on approved / declined sales

Interacting with clients and generating sales from B2B portfolio

Tracking of products and intimating customers and on the queries raised by them

Monitoring quality of calls and escalating refund / chargeback issues.

Supporting payment gateway service providers and third party processors in case of refunds and chargebacks

Nirmal Niroshan

Calculating payout structures and finalizing rate card details with merchant gateway providers

Settlement of funds through banks according to payout rate cards to business clients

Extensive use of google drive spreadsheets for storing and retrieving data’s

Identifying new prospects through forums, blogs and SNS and providing gateway services

Handling 3rd party gateways and advising clients on the status of sales

Outsouring projects to global clients and maintaining cordial relationship to enhance business

Generating leads through different social media marketing sites and affiliate partners

Additional Tasks:

Assisting and coordinating market research groups to collect primary data by surveys, discussions and interviews

Supporting budding entrepreneurial brand promotional activities of natural and organic health products

Copy writing, Copy Editing, Proof reading for new brands

Preparing business requirement documents for ITES and Non- IT projects

Metro Power Products, Chennai

Business Development Executive (Feb’11 – July’ 13)

Responsibilities:

To develop and execute a sales strategy that will result in new business (prospecting, sales calls, presentations, proposals and closing business)

Working closely with government authorities to sustain our company’s product which enables the customers to get the beneficial value additions

Handling with fishing groups and other fishing accessory marketers to make the best possible outcome in sales

Mentoring product and business based ethics

Act as a focal point for the collection of information from various sources along Pan – India operations

Maintaining excellent relations with clients to generate avenues for additional business.

Client follow-ups, Client calls, Market analysis

Maintaining quality checks according to standards prescribed by the client

Nirmal Niroshan

Placka Information Technologies, Chennai

Business Consultant (Jan’10 - Feb’11)

Responsibilities:

Data Mining / Market Research – Extraction of data from publishers website including their contact information and nature of job

Preparing necessary presentations, proposals for client interaction.

Making international cold calls to C-level executives, Directors, Production managers for Projects and Acquisition / lead generation activities

Conducting prompt follow-up on leads via E-mails and Phones

Preparing and maintaining master report of entire activities, including daily activity, leads, follow-up, closings, future prospects and adherence to goals.

Providing service to clients by answering questions, providing information, making referrals, and assuring appropriate follow-through and/or resolution

Maintaining excellent relations with clients to generate avenues for additional business.

Handling recruitment for an interim period

Santec Solutions, Chennai

Problems Technician Pharmacist (Mar’05 – Feb’07)

Responsibilities:

Recording All Information’s By Analyzing Patient History, Drug Interaction and online Dispensing Of Medications as per US-FDA Norms

Resolving Tasks as indicated and forwarding files to Pharmacist, Validation and Outsourcing

Customer interaction through voice, mail and chat and resolving the issues at the back office operations

Mustafa Pharmacy, Singapore

Retail Pharmacist (Aug’04 - Feb’05)

Responsibilities:

Maintaining Purchase orders and book-keeping

Prescription Analysis

Replenishing stocks and tidying the counter whenever necessary.

Customer oriented service-Direct

Nirmal Niroshan

Education and Credentials

Educational Credential Assessments evaluated for Canadian equivalency

Master of Business Administration, Sathyabama University, Distinction (CGPA -8.5), 2007-2009

Bachelor of Pharmacy, S.R.M College of Pharmacy, First Class (66%), 1998-2002

Twelfth Standard, St.Anne’s Mat.Hr.Sec.School, First Class (76%), Apr’1998

Tenth Standard, St.Anne’s Mat.Hr.Sec.School, First Class (75.5%), Mar’1996

Professional Development

Handling virtual terminal to process sales and generate reports

Operational skills in MS – Excel, Word, PowerPoint and Google drive

Proficient knowledge in English and scored Band -7 in IELTS

Tutoring school students on science subjects from grade 8th to 10th

Musician and music teacher to all age groups

Ability to counsel people with psychological problems

Personal Details

Date of Birth 1st July, 1980

Gender Male

Nationality Indian

Marital Status Married

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