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Customer Service Sales

Las Vegas, Nevada, United States
April 12, 2018

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Pamela Medaglia

*** ******* **** ******

Las Vegas, Nevada, 89183



Seasoned Customer Service Representative with more than 15 years of experience in fast-paced retail environment. Excellent cash register and computer proficiency. Track record of achieving exceptional results. Promoted to Department Supervisor as well as receiving several customer service awards along with a Presidential Service Award.

Shorecrest High School

High School Diploma

Shoreline, Washington

Graduated June 1986

Employment History


Deli Clerk

Seattle, Washington

August 2006 - July 2017

Clean and sanitize work areas, equipment, utensils, dishes, or silverware. Prepare a variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions. Take and record temperature of food and food storage areas such as refrigerators and freezers. Operate cash register, handle money, and give correct change. Take customer orders for deli meat or cheese and slice to order using automatic slicer. Clean and organize eating, service, and kitchen areas. Monitor and order supplies or food items and restock as necessary to maintain inventory.


Barista/Department Supervisor

Seattle, Washington

June 2003 - September 2006

Prepare co ee drinks by following recipes provided by the company. Generate revenue by generating new customers by providing samples and communicating about the product. Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints. Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Inventory stock and reorder when inventory drops to a specified level.Instruct staff on how to handle difficult and complicated sales. Assign employees to specific duties. Plan and prepare work schedules and keep records of employees' work schedules and time cards. Keep records of purchases, sales, and requisitions. Train new employees on company policies and procedures. Review inventory and sales records to prepare reports for management and budget departments.

Cedar Village Apartments

Assistant Property Manager

Edmonds, Washington

August 1995 - August 2006

Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas. Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance. Act as liaisons between on-site managers or tenants and owners. Market vacant space to prospective tenants through leasing agents, advertising, or other methods. Clean common areas, change light bulbs, and make minor property repairs.


Cash handling: Expert

Attention to detail: Advanced

Product Knowledge: Intermediate

Computer literate: Intermediate

Customer Care: Expert

Interpersonal skills: Advanced


Nik Evans

Co worker



Seattle, Washington

Elona Enyart

Co worker



Seattle, Washington

Shelly Kimmel

Long term friend


Las Vegas, Nevada

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