Executive Assistant Customer Service

Denise Jacobs Cumming, GA 678-***-**** ******.*.******@*****.***

LEADERSHIP

Supervision

Training

Process Creation

Process Management

Project Management

Mentoring

Conflict Resolution

ADMINISTRATIVE

Organizational Scheduling

System Migration

Federal Grant Writing & Execution

Reporting

Event & Travel Coordination

Building Maintenance Coordination

FINANCIAL

Budget Creation

Budget Tracking

Collections

TECHNICAL

Microsoft Office

Outlook

Word

Excel

PowerPoint

Publisher

Adobe Photoshop

Chaverware

Shul Cloud (Synagogue Software)

Constant Contacts

EMS-Calendaring Software

Eventbrite (Event Tickets, Sales etc.)

Streamspot (Live Streaming Software)

EDUCATION

BS in Administration – State University of New York

Course Work in Technical Writing

Driven, personable, experienced professional, offers strong skills in leadership, administration and customer service in the non-profit and IT sectors.

LEADERSHIP

Personnel Supervised professional and administrative staff, including setting of goals, review and reporting. Managed conflict resolution throughout levels of staff and lay leaders.

Communication: Created process for staff and lay leaders.

Organization: Created calendaring and event policy and procedures.

Confidential issues: Held confidential information on personal and financial issues

ADMINISTRATIVE

System Migration: Headed up team, implemented new system, created time lines and communications.

Federal Grant: Headed up team, performed necessary research, wrote, submitted

and implemented security project, including all budetting and adhearance to federal guidelines.

Event Coordination: In charge of all events in the facility, including dealing with outside

vendors and volunteers.

Scheduling: In charge of organization calendar, including many subgroups

FINANCIAL

Budget: Responsible for creating, maintaining $1.3M budget, creatively found ways to reduce operating expenses

Collections: In charge of collections

PROFESSIONAL EXPERIENCE

Temple Kol Emeth, Marietta, GA 2010-2018

Senior Temple Administrator

Worked together with clergy and lay leaders (Board of Trustees and other volunteers) to establish and attain organizational goals using the aforementioned skills

Congregation Am Shalom, Barrie, ONT, Canada 2007–2008

Synagogue Administratior

First point of contact for all synagogue business, membership, financial, business and government contacts.

Scitex Corporation, Ltd. (Tel Aviv, Israel Office) 1996 – 2002

Executive Assistant, Office Manager

Executive Assistant to the President, Vice President and Corporate Counsel

Gathered relevant material, designed, edited and coordinated the publication and distribution of the quarterly financial reports.

Coordinated input, edited drafts and arranged for the production and distribution of annual financial report including liaising with printers and designers.

Responsible for designing and maintaining corporate web site and presentations including coordinating deployment.

Liaison to the local and international investment community.

Answered questions relating to current status of corporation (as appropriate for public consumption), and acquisitions

Managed the daily ongoing of the executive suite of an international holding company.

Liaised with building management and other service providers

Corporate Communications (Herzlia, Israel Office )

Liaison to the local and international investment community

Responsible for the publication of the quarterly financial reports.

Responsible for the production and distribution of annual financial report

Media liaison

Responsible for designing and maintaining corporate web site and presentations

including coordinating deployment

Travel Coordinator/Treasury Department Secretary (Herzlia, Israel Office)

Responsible for coordinating travel and accommodation for incoming and outgoing personnel, including workshops, seminars and other educational arenas.

Treasury Department Secretary/Personal Assistant (Herzlia, Israel Office)

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