Quality Engineer
Resume:
Tammy Tuttle
PO Box ** Wolf Lake, IN ***** 260-***-**** ************@*****.***
Profile:
Quality professional with proven performance in implementing quality systems, sample analysis, report writing, regulatory
compliance, and maintaining controlled documents.
Skills:
• CAPA Lean Manufacturing
• Process Improvement Training program implementation
• Kaisen Events PPAP
• Creative Problem Solving Microsoft Office
• Expertise in troubleshooting issues Mini Tab
• Team player SPC
• Quality control TS 16949 Internal Auditor
• Certified Trainer ISO 9001 Internal Auditor
• Total Quality Management (TQM) ISO 14001 Internal Auditor
Accomplishments:
Quality Improvement
Implemented an electronic supplier database and significantly reduced error and manpower for Supplier Corrective
Action.
Presentations
Created presentation materials for supplier quality – sourcing relations and management purposes to review the
investigations and issues for potential CAPA cases as well as facilitating the progression of CAPA cases to closure.
Training
Supervised and trained all employee’s on TS/ISO Quality Systems
Organized and delegated projects for new hires and according to co-workers abilities
Quality Control
Identified and recommended process improvements resulting in $1MM annual cost savings by having pre-printed tags.
Implemented with Kaisen Group Vision System on production line for accepting and/or rejecting product. This has
made customer mandated inspection accurate and efficient.
Customer Interface
Met with customers to resolve corrective actions, to get support teams at their facility when needed, to help resolve all
issues.
Product Improvement
Liased with Supplier Quality Team to modify and improve overall product performance of the Receiving Inspection
Department.
Recommend to implement electronic gaging. This implementation has increased the amount of inspections by 78% and
has decreased human error by 88% within the first month of implementation.
Professional Experience:
Northern Indiana Manufacturing
January 2013 – June 2013
202 S. Ecker Ave
Bourbon, IN 46504
Quality Manager
Responsible for the overall achievement and maintenance of the Quality System (ISO9001 certifications) for
corporate. Supervise 3 direct reports.
Developed QA procedures and established quality assurance methodologies/standards in order to clarify the quality objectives of
the organization.
Initiated an evaluation procedure which led to the redesign of major processes, and implementation of new policies, resulting in
an increase of efficiency and reduction in personnel expenses.
Increased efficiency 18% by implementing a Kanban system and changing the shop layout to promote ease of movement and
decrease clutter.
Initiated an evaluation procedure which led to the redesign of major processes, and implementation of new policies, resulting in
an increase of efficiency and reduction in personnel expenses.
Acted as a focal point and leader to all quality related programs – Directed QA activities to ensure maximum quality and
effectiveness
Managed production of quality reviews including selection, execution and reporting.
Responsible for measurable’s for quarterly management review.
Performed internal QA audits that are in compliance with corporate policies, practices, and procedures.
Responsible for completion and all aspects of the PPAP process.
Promoted and advocate quality Achievement and Performance Improvement along with Continual Improvement programs across
the organization.
Cequent
September 2012 – December 2012
2602 College Avenue
Goshen, IN 46528
Corporate Quality Systems Coordinator
Responsible for the achievement and maintenance of the Quality System (ISO9001/ TS16949 certifications) for the
organization
Assist in the development of launch related timelines, gate books, and other customer specific launch related documentation.
Assist in internal audit and maintenance of ISO 14001
Complete all aspects of the PPAP process
Responsible for measureable’s for monthly management review
Monitor customer supplied warranty data and supplier PPAP files.
Responsible for monitoring and maintaining internal and external corrective actions
Primary interface for customer quality communications
Responsible for control of internal and external Quality System documentation to include Quality System manual, procedures,
work instructions, forms, etc.
Perform periodic audits; analyze data obtained for evidence of deficiencies in controls, duplication of effort, extravagance, fraud,
or lack of compliance with standards, procedures and management policies.
Worked with Continuous Improvement Teams and Corrective Action Teams on team processes and documentation.
Worked with all departments and managers to ensure that Quality System documents are updated as described in the Quality
System and are current and available in compliance to ISO/ TS standards.
Performed training (as appropriate) to enhance and improve overall company knowledge of the Quality System.
Zimmer
March 2011 – September 2012
508 N. Detroit Street
Warsaw, IN 46580
Supplier Quality Engineer
Responsible for the overall management of the CAPA/ZSCAR system. Supervise 2 direct reports.
Support the Quality Inspectors to ensure that products and processes comply with the relevant requirements of the quality
management system, FDA Compliant, and ISO 13485.
Responsible for monitoring and maintaining compliance with the CAPA procedures, provide information and lead CAPA
Reviews, as well as track metrics for the sites Management Review Meetings.
Coordinated Root Cause investigations of issues for potential CAPA cases as well as facilitating the progression of CAPA cases to
closure.
Revamped CAPA log to ensure correct and accurate problem description and recording
Interface with Engineering and Buyers to ensure transfer to Production of new products are in accordance with approved data
Ensure timely resolution of supplier failure, corrective actions and preventive actions.
Responsible for Approved Supplier List for the following: All Warsaw Facilities, Shannon, Ireland and Austin, Texas
Establish item-supplier relationships
Update Supplier Status Changes
Trained full time personnel on PPAP documents (FMEA’s, Control Plans, Process Flows)
Implemented 8D format and revised CAPA/ZSCAR Process
Organize and conduct monthly Sourcing/Supplier Communication Meetings
Busche Enterprises
June 2004- January 2010
Albion, IN 46796
Quality Systems Administrator
Responsible for the overall management of the quality system for eight facilities, internal audit process, corrective
action process, and management review process. Supervised 1 direct report.
Developed comprehensive management system based on processes resulting in 3 rd party registration to TS16949/ISO9001 with
zero non-conformances.
Expanded document change control to organization change management process
Monitor production performance and facilitate groups to identify and correct performance not to target.
Developed Supplier Audit Program
Monitor all approved suppliers and audit suppliers according to schedule
Provided in depth and comprehensive understanding of processes, their interrelationships and effect resulting in improved and
organizational performance
Implemented “GATES” for a more robust PPAP system
Created and Implemented C.H.I.P.S Program
Developed electronic process layered audit program
Medtronic
March 2003- May 2004
Warsaw, Indiana
Supplier Quality Engineer
Responsible for the overall management and monitoring of suppliers for medical industry.
Implemented an electronic supplier database and monitoring ISO 13485 system
Responsible for gage correlations for all suppliers
Nacam North America
July 2000 – Ocotober 2002
Hebron, Kentucky
Quality Engineer
Responsible for the overall management of the customer relations for Ford and Chrysler products and the quality of the
product during the manufacturing process. Supervise 3 direct reports.
Developed comprehensive management system resulting in 3 rd party registration to ISO 14001 with zero non-conformances.
Implemented environmental audit program
Responsible for corrective actions
Responsible for reporting supplier score cards on a quarterly basis
Identified and Implemented process improvements resulting in $10K annual cost savings.
Fort Wayne Anodizing
March 1998 – July 2000
Fort Wayne, Indiana
Quality Manager
Responsible for the overall management of the quality department and the chemical solutions. Supervise 1
direct report.
Implemented quality management system and achieved ISO 9001:2000 registration with zero non-conformances within 6
months.
Handled all communication with customers
Conducted all internal audits
Responsible for all key measureables and reporting in management review.
Responsible for conducting all chemical analysis
Education and Training
Harrison College
Bachelor of Science in Business – 2013
Indiana Business College
Associate of Science in Business – 2003
Certified TS16949 Internal Auditor – 2006
Certified ISO 9001Internal Auditor – 2004
Certified ISO 13485 Internal Auditor -2004
Certified ISO 14001 Internal Auditor – 2002
Yellow Belt Certified – 2009
Affiliates:
American Society of Quality (ASQ)
Contact this candidate