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Maintenance Technician Manager

El Segundo, California, United States
April 12, 2018

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Kevin Neal

El Segundo, CA



SUMMARY: Electrical and electronics technician and supervisor with 12 years of experience of increasing responsibility involving team leadership, human resource management, and training program development, as well as the maintenance, repair, and operational testing of computer controlled electronic and network systems, touch-screen controllers, AC/DC drives and servo-motor systems, fiber optics, computer networking, and environmental control systems.


EXPERTISE: Active Secret Clearance Operations Management Pneumatic/hydraulic systems

Training/Leadership Personnel Development Radar Principles

Process Development Schematics Electrical Safety

Testing and Analysis Technical Manuals Troubleshooting

Electromechanical Devices Microcomputers Test equipment


Adept at diagnosing and isolating a variety of malfunctions to a component level in electrical instrumentation systems, electronic components, and control systems using appropriate test equipment including but not limited to:

Supervised a team of 20 highly-efficient technicians identifying and repairing electrical, electronic, mechanical, hydraulic and pneumatic faults within various combat systems.

Achieved savings of $20,000 through direct technical guidance and troubleshooting efforts.

Oversaw repair of 45 different equipment casualties and assisted the manufacturer in developing a new troubleshooting process for technicians to identify and avoid future faults.


Experienced in developing, implementing, and monitoring staff training programs and performance goals on multiple technical systems, and process improvements. Manages human and equipment resources to meet customer demands for training availability, quality, and accuracy.

Led and mentored integrated team of 75 civilian and military members through 4 mandatory annual trainings of Sexual Harassment/Sexual Assault as the Unit Victim Advocate. Established performance standards for both staff and prospective applicants.

Managed the scheduling, resource allocation, and travel arrangements of 20,000 personnel over 3 years.

Managed and monitored procedural compliance of highly technical combat systems environment, training delivery and effectiveness, trainee development, and follow-on quality assurance and support for an organization of 150 personnel.

Provided data analysis, drafted reports and correspondence, and presented findings to senior staff on a regular basis.


September 2015 to Present- Processing Supervisor.

Los Angeles Military Entrance Processing Station; El Segundo, CA

As subject matter expert, was called upon by senior staff due to his knowledge and understanding of all aspects of highly complex Operations environment, including travel arrangements, prospective applicant interviews, and the medical filing system.

Established operational objectives and work plans and delegated assignments to subordinate managers.

Raised $500 for victims of Hurricane Harvey with 5k Charity Run. Pledged 50 hours of off-duty time to beach clean-up events with “Heal the Bay”.

June 2011 to September 2015- Fire Control Systems Technician Supervisor.

US Navy; Multiple postings

Trained 10 subordinates on proper preventative and corrective maintenance of AEGIS Networking, Computer, and Display equipment.

Technical librarian who managed over 1,500 vital documents, weapons systems software, Advanced Technical Information System (ATIS) and 800 publications with 100% accountability in 2 separate inventories and certifications.

Coordinated and planned training evolutions to increase technical proficiency by injecting approved faults in systems for personnel in multiple departments.

Excelled in the maintenance, repair and operation of Ballistic Missile Defense computer networking equipment.

December 2006 to June 2011- Fire Control Systems Technician.

US Navy; Multiple postings

Studied basic electricity and electronics and Fire Control Radar and Computer to include: AC/DC circuits and laboratory, communication receivers and laboratory, digital logic circuits and laboratory, solid-state electronics and laboratory, pneumatics and hydraulics, microcomputer systems troubleshooting and repair, radar systems, and maintenance management.

Performed preventive and corrective maintenance on integrated electrical and electronic components, ac/dc motors, fiber optics, junction boxes, display equipment, rack-based consoles and liquid cooling systems.

Provided reports and briefs to senior staff outlining impacts of degradations, and requirements and accurate timelines of repairs.

Studied and trained in the AEGIS Display UYQ-21 Technician Course to include: performing preventative and corrective maintenance at the organizational and intermediate level using ordnance publications, circuit diagrams, and other appropriate documentation. Performing casualty analysis and fault isolation; operate, test, align and repair individual equipment, system and associated interfaces.


2015 to 2017: Associate in Applied Science in Applied Electronic Studies, Thomas Edison State University, Trenton, NJ.

2017: Army SHARP Academy Sexual Harassment/Sexual Assault Response and Prevention. Achieved Department of Defense Sexual Assault Advocate Certification Program (D-SAACP).

2006 to 2012: Numerous Military Technical Schools including: Advanced Technical Training, Fire Control Radar and Computer (A) School, Great Lakes, IL; AEGIS Display UYQ-21 (C) School, Dahlgren, VA; Miniature/Micro-miniature Module Test and Repair, Pearl Harbor, HI; Security Forces Basic and Advanced Schools, Pearl Harbor, HI; Joint Fleet Quality Assurance Inspector, Pearl Harbor, HI.

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