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Legal billing coordinator

Toms River, New Jersey, United States
April 12, 2018

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Susan Russo

Toms River, NJ ***** 973-***-****

Professional Experience

INGRAM YUZEK GAINEN CARROLL & BERTOLINNI, LLP, New York, NY May 2016 –Present Legal Billing Coordinator

• Run and distribute billing information memos to all partners on a monthly basis utilizing LMS V..

• Review, edit, draft and send bills (by mail, email or fax as requested by client) for 17 partners.

• Troubleshoot billing issues presented by clients and partners including voiding and re-issuing bills.

• Respond to requests from clients and partners.

• Work with LMS V support and/or programmers to resolve billing/reporting issues and create/modify bill formats.

• Coordinate and oversee the distribution, submission and approval process for all e-bills. Review, resolve and appeal rejections on e-bills.

• Review and edit e-billing matters to ensure time and costs meet with the billing guidelines for various ebilling vendors.

• Maintain timekeepers and rates in various e-billing systems.

• Establish new client and matters in LMS V and run conflict searches.

• Coordinate with partners to establish flat fee and special fee arrangements in LMS V as needed.

• Train new timekeepers and secretaries to use LMS WebTime program.

GIBBONS, P.C., Newark, NJ Feb. 2012 – May 2016

Legal Billing Coordinator

• Utilize Aderant Expert (CMS) Billing System for sorting and distribution of monthly pre-bills to billing attorneys.

• Print and pre-bill editing between 300 and 400 pre-bills monthly; finalization of invoices including transfers and write-offs.

• Handle complex and split billing.

• Producing/mailing out client reminder statements.

• Transmission of electronic invoices with various e-billing systems such as: Serengeti, TyMetrix360, DataCert, Collaborati, Corridor, ASCENT, ect.

• Maintain working relationships with each billing attorney and/or secretary as assigned.

• Researching and resolving billing issues as they occur.

• Maintain lists of special billing requirements.

ROBERTSON, FREILICH, BRUNO & COHEN, LLC, Newark, NJ Sept. 2002 –May 2009

Legal Billing Coordinator/Bookkeeper

• Manage all aspects of legal billing for a law firm that specializes in complex litigation; including coordination of time entry process for all attorneys; print and edit between 125 and 150 pre-bills monthly; prepare final bills, perform electronic billing including the following vendors: Serengeti, Tymetrix and LEDES. Prepare trust account invoicing.

• Utilize RainMaker Gold Time & Billing to perform all aspects of billing and costing; open and maintain client matters; run conflict searches on all new client matters, enter and maintain parties into Conflicts of Interest program, open and maintain Doc Types in WorlDox, maintain and update daily A/R and WIP Reports, perform month end closing.

• Perform all general bookkeeping functions including accounts payable, accounts receivable, and general ledger using Peachtree; process and coding of accounts payable, process check requests and expense reports, perform check runs, maintain vendor files, enter and maintain G/L accounts, posting to the general ledger and journal entries, prepare daily bank deposits and upload deposits electronically and post cash receipts.

• Assist Chief Operating Officer and Firm Administrator in general administrative duties; prepare a wide variety of financial and management reports.

Susan Russo Professional Experience (Continued) Page 2

JERSEY REHAB, P.A., Newark, NJ Jan. 1999 - Apr. 2001 Medical Office Manager

• Responsible for the overall management and coordination of all administrative and office functions for a physical therapy rehabilitation center with five locations in northern New Jersey.

• Supervised, scheduled and directed activities of 65 employees to ensure operational objectives were achieved; trained personnel in all aspects of office procedures; interviewed, evaluated and hired prospective employees.

• Prioritized /delegated daily work assignments; oversaw work performed by support staff to ensure compliance with quality standards and company standards; conducted annual employee performance evaluations.

• Developed/implemented operational and human resources policies and procedures to maximize productivity.

• Maintained an environment dedicated to providing optimal levels of service to a diverse patient population.

• Served as benefits administrator; researched and selected insurance carriers to obtain maximum benefits with minimum premiums; coordinated additions, changes and terminations to group policies.

PRUDENTIAL HEALTHCARE, Cranbury, NJ 1998 - 1999

Case Installation Manager

• Coordinated all phases of installation for new and existing clients; developed and executed project plans.

• Interacted directly with sales, clients, brokers and other administrative areas to coordinate the installation process.

• Served as liaison between various Prudential departments and ensure administrative areas provide accurate client deliverables; oversaw the implementation of plan changes.

• Conducted quality assurance audits and continuous process improvements to maximize efficiency.

• Led various project teams to resolve administrative issues and increase client services.

CHANGEBRIDGE MSO, INC., Montville, NJ 1997 - 1998

Director of Business Services

• Planned, coordinated & executed hands-on account management functions for a medical management company.

• Communicated with MRI facilities to establish operational policies and procedures.

• Maintained contact with insurance companies to verify claim information and expedite payments.

• Served as liaison with physicians and attorneys’ offices to coordinate account management functions and resolve client related problems.

• Hired to troubleshoot account problems and increase client satisfaction; analyzed existing procedures to identify deficiencies and implement corrective action.

NEUROLOGICAL ASSOCIATES, West New York & Rahway, NJ 1990 - 1997

Medical Office Manager

• Managed and coordinated office operations for a no-fault practice.

• Developed office policies/procedures; supervised, scheduled and trained support staff.

• Utilized Medical Manager to prepare patient billing; utilized ICD-9 and CPT coding and EMC billing system.

• Resolved billing discrepancies and patient related problems in a timely and professional manner.

• Communicated with attorneys to negotiate fees and discuss insurance claims.

• Prepared daily and monthly financial reports; verified insurance coverage’s; maintained accounts receivable; and performed collections of delinquent accounts.

• Originally hired as Insurance Coordinator; promoted for consistent performance.

Computer Skills:

Windows NT & XP, MS Word, Excel, Outlook, CMS(Aderant), RainMaker Gold Time & Billing 6.05, Peachtree, QuickBooks, MD Base, Medical Manager, Medical Director, Physicians Services Software System & MEDIX.


• Hudson County Community College Culinary Arts Institute, Jersey City, NJ – A.A.S. (Associates in Applied Science – Culinary Arts Degree), December 2011

• Phi Theta Kappa Honor Society – 3.9 GPA, Spring 2011

• Middlesex County College, Edison, NJ – Completed 24 credits, 2009-2010

• KeySkills Learning, Clifton, NJ - Certificate in Computerized Financial Accounting, 2002

Personal and professional references are available upon request.

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