Customer service, accounts payable, intercompany reconciliation
Resume:
Vaibhav.S.Bhatt
*****.*******@**********.***
Flat no-10, room #3, 60/62,
Behind gate of Karama hotel, Al Karama, Dubai
Phone- 055*******
STRENGTHS
Passionate
Keen learner
Team Player
Innovative
Interpersonal Skills
Efficient
Flexible
ACADEMIA
Graduate in Commerce
University of Pune (2010)
HSC
Maharashtra State Board -Year 2007
SSC
Maharashtra State Board -Year 2005
COMPUTER KNOWLEDGE
Computer Proficient
And fluent in MS Office.
PERSONAL
INFORMATION
Date of Birth: 22.12.1988
Sex : Male
Marital Status: Single.
Passport No.L7297996
D.O.E: 19/02/2024
US Visa-10 years validity
LinkedIn.com/in/Vaibhav Bhatt2212
LANGUAGES KNOWN
English,
Hindi, Marathi &
Gujarati.
Experienced professional with passion & ambition to excel with organization of repute and to obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work in a team.
OBJECTIVE
To work with customer service management where my experience can be utilized to improve customer satisfaction.
Seeking long term employment in an organization where I can grow professionally and personally and further enhance my skills, knowledge and experience.
PROFESSIONAL EXPERIENCE
Name of the Company: WTW Global delivery and solutions India private Limited. Company website: www.willistowerswatson.com
Willis Towers Watson is a Multinational Risk Advisor, Insurance Brokerage and Reinsurance Brokerage Company.
Duration: April 2011till March 2018.
Job Designation: Specialist.
Processing accounting receivables and incoming payments in compliance with financial policies and procedures.
Verify discrepancies and resolve clients’ billing issues.
Update financial data in databases to ensure that information will be accurate and immediately available when needed.
Reconciling carrier and broker statements and work on resolution of discrepancies.
Intercompany and debtor/creditors reconciliation.
Clearing suspense account funds and GL outages.
Update accounts receivable and issue invoices.
Update accounts payable and perform reconciliations.
Working on credit collection from carriers/brokers to initiate disbursement to insured.
Closing month end activities, assisting with preparation and analyzing of cash management report.
Reporting of debtors and creditors aged wise.
Maintain and provide regular reports in prescribed formats.
Reviewing and answering emails to the insurance companies, brokers and client managers.
Attending Weekly Calls with the stakeholders.
Reconcile financial discrepancies by collecting and analyzing account information.
Verifying and approving payments of other team members.
Training & Mentoring new associates.
Participate in the Quality improvement process.
Gap analysis within the process and building robust action plan for continuous improvement.
Conduct weekly audit of other members to ensure that process SOX is adhered to.
EXPERIENCE cont.…
Name of the Company: Zenta India Private Limited
Duration: October 2010 to April 2011.
Job Designation: Sr. Customer Service Executive (CSE)
Working in Credit card Collection process for JP Morgan Chase bank.
Handling Outbound Calls of existing customers and assisting them.
EXTRA CURRICULAR ACTIVITIES
Playing football, Trekking,
Listening to Music & Reading books.
SPECIAL Achievements
Loyal Service Award for successfully completing 5 years in the organization in April 2016.
Received team award for excellent transition and handling Canada accounting in Mumbai. (September 2017).
Active participation in Change advisory board meetings held once a month on behalf of team.
Received certificate of recognition for leading project team in year 2016.
Also merited 2 times with Star Employee of the Month Award for achieving highest productivity and quality.
State Level Footballer: Team Maharashtra (School Games Federation of India).
Represented Nashik City twice in Football.
Represented WTW & was a member of the winning team in Corporate Football Tournament (The Legends Cup), Mumbai.
Contact this candidate