Denise M. Miller

814-***-**** ac44db@r.postjobfree.com www.linkedin.com/in/denisemiller8/

SENIOR ACCOUNT SALES PROFESSIONAL

Award winning Senior Sales professional with diverse experience in pharmaceutical, publishing and online digital sales with proven ability to implement successful strategies designed to influence decision-makers, drive results and grow market share. Recognized for effective leadership, business acumen, organizational and communication skills, collaboration and development within territory, district and region. Trusted business partner and collaborator known for exceeding company and territory goals through understanding customer needs and delivering.

Core Competencies:

Sales and Clinical Training

Strategic Sales/ Planning

Managed Care

Team & Personal Development

Objection Handling/Negotiating

Territory Management

Customer Relations

Gaining Commitment

Marketing

Prospecting

Collaboration/ Team Player

Business Acumen

Website Development

B2B Sales

Gallup Personality Test

PROFESSIONAL EXPERIENCE

Merck Pharmaceuticals Pennsylvania 2010 – 2018

Cambria, Bedford, Somerset, Westmoreland, Indiana Counties

SENIOR CUSTOMER REPRESENTATIVE

Established and increased a territory averaging over $1 million plus by delivering on over 100 accounts including family, internal and specialty practices. Marketed three to six products concurrently, with a focus on better health outcomes, with meaningful and relevant communication to each individual customer. Also launched new products along with promoting current products. Acted as a primary point for customers to build relationships, understand practice structure and to identify business opportunities.

Functioned as the Team Leader and coordinated with territory cluster to develop customer strategies – outlining strategy for interactions/relationship, solutions and potential offerings. Functioned as the Technology and Developmental Lead for Team.

Accomplishments:

2014 Directors Award Winner.

Top Territory in District for Various Products.

Identified and prioritized sales targets by developing hyper-target lists by therapy volume, product volume and by local manage care to manage the territory and grow market share.

Lead District in NRx share growth with a cardiovascular product anywhere from .10 to .58. Increased goals from year to year: 2015 91% to 2016 106%, Increased share by .61.

Highlighted numerous times for Insomnia product top territory NRx and TRx in region for Volume & Share – Increased TRx share anywhere from .08 – 1.11 & increased NRx Share by .57. 2016 below 100% and grew 2017 to an average of 107%/year with monthly highest of 113% which was top 10 in Region.

2017 – Top in District for Respiratory – was at a high of growing TRx share +1.11. Highest TRx in the district for all respiratory products. Increased share thru 2017 with total Respiratory at 106% for 2017

Grew Diabetes product to 102%

Ranked by Buckets, in the Upper and Middle Throughout (Upper top 20%, Middle top 55%).

Served as the Merck Women’s Network Team Lead for District and Region for Projects and the Website Coordinator.

Schering-Plough Pharmaceuticals Pennsylvania 2006 – 2009

Cambria, Bedford, Blair, Huntingdon Counties

SALES ASSOCIATE

Established and increased a territory averaging over $1 million plus by delivering on over 100 accounts which included family, internal and specialty practices. Marketed four to five products concurrently, with a focus on better health outcomes, with meaningful and relevant communication to each individual customer. Identified and prioritized sales targets by developing hyper-target lists by therapy volume, product volume and by local manage care to manage the territory and grow market share.

Accomplishments:

2007 President Club Winner & District Representative of the Year, Ranked 3rd out of 525.

2007 Increased Market Share for all 3 Products in Portfolio.

2008 Ranked top 10% of Nation of 1015 & Increased Market Share for all 4 Products in Portfolio.

2009 District Representative of the 1st Quarter.

Achieved and Exceeded Goals across Portfolio Year to Year to maintain over 100% goal, anywhere from 105% to 115% for total product portfolio.

Increase Cardiovascular NRx share anywhere from .10 to .58.

Acted as primary point for customers to build on relationships, to further understand practice structure and identify business opportunities.

Collaborated with territory cluster to develop customer strategies – outlining strategy for interactions/relationship, solutions and potential offerings.

ADDITIONAL RELEVANT EXPERIENCE

Yellow Book USA, Indiana and Altoona, PA, Account Representative 2005 – 2006

Cold Calling/Develop New Accounts/Personalized Service

Market Yellow Page Advertising and Develop Ads

The Tribune-Democrat, Johnstown, PA, Account Executive 2004 – 2005

Cold Calling/ Develop New Accounts

Market Newspaper, Magazine and Internet Advertising and Develop Ads

Train new account executives

EDUCATION

Bachelor of Arts in Journalism, Minor in Computer Science

University of Pittsburgh at Johnstown, Johnstown PA

TECHNICAL SKILLS

Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint),

Apple and CRM applications.

PROFESSIONAL DEVELOPMENT

CPR and First Aid Certified

Certificate from Cambria County Area Community College for Microsoft Word

(Levels A, B, C) and Microsoft Excel (Levels A, B, C) (March 2003 – May 2003)

ACTIVITIES AND HONORS

The Tribune-Democrat Committed to Excellence Award

Dean’s List, Society for Collegiate Journalist.

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