SR QA Engineer

TIMOTHY W. ROGERS

**** ********** **** **********, ** 30039 240-***-****

E-mail – ************@*****.***

Seeking a Software QA Manager position that will allow me to use my experience to manage and train other team members as well as add to the quality of the software under test.

EXPERIENCE

Over 20 years of experience in:

Software Testing/QA on various platforms to include Web Applications, Client Server Applications, Embedded Systems and Standalone Applications in Windows and Unix/Linux environments.

Developing, Designing, Modifying, and Executing Test Plans, Test Cases, and Test Reports to include Requirements Traceability Matrixes.

Performing Functional, Non-Functional, Backend, Performance, Stress, Stability, Integration, Adhoc and Regression testing.

Provide reporting to management on project status daily, weekly and as needed.

Working with Developers, DBAs, Project/Product Managers, Document Writers, and other Development teams to correct issues found by the test team.

Working with Development tools to include Bug Trackers, Requirement Tools, Test Case tools.

Using Microsoft Office and other Microsoft applications for business use.

Tested applications using Windows and Linux/Unix environments. Includes basic file system operations and script modification.

Mentoring and Training team members.

Over 10 years of Team Leadership experience, including meeting with members of the development team to plan and organize the development efforts.

COMPUTER TECHNICAL SKILLS

Software: Quality Center Test Manager Test Director TIMS

Rational Robot WinRunner LoadRunner PVCS Tracker

ISQL Toad Rapid SQL Clarify

ClearQuest ClearCase QCIT HTML Validator

PROFESSIONAL EMPLOYMENT

Senior Software Test Engineer, Delta Air Lines, Atlanta, GA May 2015-Mar 2018

Agile QA Team member for the Delta Mobile team responsible for collaborating with team to ensure successful test execution for Sprints.

Participated in daily stand up, planning/grooming and replenish and assisted Product Owners with demos and retrospective meeting.

Responsible for reducing backlog of defects and Enhancement in HP Quality Center by 50 percent.

Created JIRA user stories and test cases for upcoming Sprint/Kanban. Assist in preparing test specific test data in DL Term database needed for developer’s analysis as well as QA test execution validations.

Performed API testing using Soap UI and Postman to verify proper information is passed through the API.

Created Master test plans, test cases, test schedule and defect management

Conducted both manual and automated test execution, test results validation and reporting, defect and issue identification, logging, tracking and resolution, traceability of test cases and requirements.

Identified and implemented new process improvements for QA Team, including, Estimation Tool, Enhancement process flow and RFC template). Assist in existing process improvements. Adhere to all QA processes and procedures.

Developed QA deliverables that adhere to QA standards including test requirements, defect tracking and reporting, test plans, cases, scripts, reports, etc.

DCDR DITL QA team member helped insure that Delta’s disaster recovery project was completed in less than a year.

Senior Software Test Engineer, Cisco, Lawrenceville, GA May 2008-Oct 2014

Customer Focus Team Lead for Cox testing OCAP Next Generation Linux Platform in a DOCSIS environment and in-house software.

Worked with IPv4 and IPv6 internet addresses on settop boxes used by Cox, Time Warner, and Videotron.

Worked with Tool team to install and upgrade Automation Tools for Stability Testing.

Used Clarify, CDETS, TIMS, and Test Director/Quality Center to track testing efforts and software issues.

Trained staff onsite as well as off-shore

Test Manager, DHL Global Mail, Forest Park, GA Dec 2006-Dec 2007

Managed software testing efforts on multiple global projects.

Managed a team of six Senior Testers across four concurrent development environments.

Responsible for hiring testing staff.

Responsible for creating and managing test environments for Functional, Application Integration and System Integration testing.

Testing in Windows XP on applications developed to run on a Linux platform written in Java.

Senior Quality Analyst, Freddie MAC, Tyson’s Corner, VA Dec 2005-Jul 2006

Tester for multiple applications for quality in Windows XP/NT environment utilizing TCP/IP to connect to a various Client/Server database in a Unix environment following all phases of the Software Development Lifecycle demonstrating skills to resolve gaps between the functionality of the application and requirements of the customer.

Training for promotion to Lead Quality Analyst.

Lead Software Tester, Robbins Gioia, LLC, Alexandria, VA Feb 2002-Nov 2004

Lead tester for web enabled project estimation application that is the backend for multiple applications following all phases of the Software Development Lifecycle demonstrating skills to resolve gaps between the functionality of the application and requirements of the customer.

Created and ran test cases and tests scripts to verify applications function properly and were in compliance with Internet standards.

Responsible for testing multiple web enabled project estimation applications.

Verified test cases via Oracle Database using Toad SQL tool.

Software Tester, Commerce One, Inc, Columbia, MD Jan 2001-Dec 2001

Responsible for testing Web enabled electronic business to business sites following all phases of the Software Development Lifecycle demonstrating skills to resolve gaps between the functionality of the application and requirements of the customer.

Verified test cases via Oracle Database using Toad SQL tool.

Validated application by creating and running SQL Queries against the database.

Executed test cases using XML with a command line utility.

Lead Software Tester, Enlightened, Inc., Washington, DC Nov 2000-Dec 2000

Responsible for testing an Internet Application that is used by the USCG to monitor reporting from the field.

Responsible for testing an Application that is used by the USCG to create report.

Responsible for monitoring the testing all testers (Team of 5) and making sure their assignments were completed.

Lead Software Tester, Prometric, Baltimore, MD Aug 2000-Nov 2000

Responsible for testing an Online Testing Application to be used in England.

Lead other testers to make sure they were testing the application correctly and that coverage was complete.

Software Tester, United Parcel Service, Baltimore, MD Oct 1999-Jul 2000

Responsible for testing a Web Shipping Application to verify that it functions properly in various International languages demonstrating skills to resolve gaps between the functionality of the application and requirements of the customer.

Created test environments to simulate users reaching system with various language Operating Systems and Browsers.

Software Tester, Thompson Financial, Rockville, Md. Nov 1998-Oct 1999

Responsible for testing seven web and three UNIX applications forY2K compliance.

Created and ran tests scripts to verify applications function properly and are in compliance with Y2K standards.

Created test plans and test cases to verify that application meets specifications and design standards.

Compare reports and updates to the Oracle database to confirm that users receive correct output.

Software Tester, Freddie MAC, Tyson’s Corner, Va. Jun 1998-Nov 1998

Automated Tester for multiple versions of a Visual Basic application for quality in Windows 95/3.xx environment utilizing TCP/IP to connect to a Sybase SQL Client/Server database. Track Problem Reports using SQA’s Bug Tracker Tool.

Created and ran automated tests for Stress and Load to verify hardware and software implementations are sufficient.

Created test plans and test cases to verify that application adheres to specifications.

Created regression tests and verify that they are conducted.

Software Tester, Census Bureau, Suitland, Md. Jul 1997-Jun 1998

Lead Tester for multiple Power Builder applications for quality in Windows 95 environment utilizing TCP/IP to connect to Oracle and Sybase SQL Anywhere Client/Server databases. Tracked Problem Reports using PVCS Tracker Tool.

Initiated automated test for Stress and Load to verify hardware and software implementations are sufficient.

Verified that database updates and new system builds were in sync so that all testers had access to the current applications.

Created test plans and test cases to verify the application adhered to Use Case and that proper regressions test were conducted.

Software Tester, Group 1 Software, Greenbelt, Md. Mar 1997-Jul 1997

Responsibilities included troubleshooting and full regression testing of ten different mail sortation and database management applications on multiple operating systems that include Windows 95/NT, Windows 3.11 and DOS 6.22.

Responsibilities included but not limited to direct communication with front-line technical support staff on incoming problems and consultations with product development team on current issues.

Developed three MS Access database programs to allow the company to streamline their monthly product shipment and saved the company over $100,000 annually in shipping cost.

Software Tester, ARINC, Annapolis, Md. Jan 1997-Mar 1997

Tested Order Entry application for quality in Windows 95 utilizing TCP/IP to connect to Oracle Client/Server databases.

Prepared and implemented test plans and procedures to verify that application met user specifications.

Verified that orders made through the system followed strict configuration guidelines and that equipment could not be ordered with incorrect configurations.

Software Test Engineer, CSTI, Columbia, Md. May 1996-Dec 1996

Test Visual Basic applications for quality in Windows 3.11, 95, and SCO UNIX environment utilizing TCP/IP.

Initiated automated testing environment utilizing SQA Team Test.

Selected test tools, prepare system test plans and procedure, and acceptance test plans.

Quality Assurance Analyst, MAC, Hallandale, Fla. Apr 1995-May 1996

Tested Visual Basic application for quality in Windows 3.11 and 95 environments using NetWare.

Tested with Microsoft Access, Oracle 7.1, Sybase SQL and Microsoft SQL 6.0 databases.

Ensured that new applications adhered to company standards and were compatible to other applications. Verified that Application worked with operating system upgrades.

Ensured that applications were written to specifications and achieved desired results for customer use.

Verified adaptations of existing applications to run in a Client/Server environment and verified new functions were compatible with existing functions.

EDUCATION

Computer Information Systems Management, Nova Southeastern University

Completed 3 years, 1996, GPA: 3.40; Fort Lauderdale, Florida

TRAINING

MCSE: Windows NT Server, Windows NT Workstation, Windows 95, and TCP/IP

WinRunner Certified Product Specialist Course

Load Runner Quick Start Course

Rational Robot training

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