Microsoft Office High School
Resume:
Brittany Q. Thomas
Troy,AL *6081
************@*****.***
Objective: To find a career that will allow me to utilize my strengths in order to gain experience in helping others and using my training.
Education: 2003-2007 Charles Henderson High School Graduated with an Advanced High School Diploma in General Studies
2007: Gained certification in Microsoft Office.
2007-2014: Troy University: Bachelors of Science in Criminal Justice with a minor in Human Services
2014: Certified in Microsoft Office
Employment: 2004-Present B’s Housekeeping
I am the owner of my own housekeeping business where I will go to a home or business and clean in order to provide a neat clean work environment and allow them to be in peace in their home.
June 2015-Septmber 2015 Felder Service for Troy Health and Rehabilitation
I was responsible for keeping the building and the rooms cleaned for the residents. In doing so, I was able to make them feel like their home was a clean and livable environment.
September 2015- February 2015 CGI Global Infrastructure Services and Onshore Delivery
I am currently working with the Connect for Health Colorado project. We are responsible for making sure Coloradans are able to get their health insurance through the Colorado Marketplace. I am currently a Subject Matter Expert for the broker support division and in my title I help gain clarity in situations where the agent may not know what to do, if the customer is needing to speak to a supervisor, and maintaining a very upbeat and up-tempo tone in the workplace.
Special Skills: I am certified in Microsoft Office to include Word Processing and Excel. I am also able to work well with other individuals and maintain a constant workflow when working in a group.
February 2015-Present: CGI Global Infrastructure Services and Onshore Delivery
I am currently working on the Dell Project. I am responsible for making calls to delinquent account to try and help customers or businesses to bring their account current. I process payments as well as suggest programs to help the customer get into a better standing with their account.
References: Available upon request.
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