Manager Human Resources
Resume:
Summary
Senior level Human Resources Manager, Walid has more than 20 years in the Human Resources field and has an extensive background in Human Resources.
I’m holding the mini master in Human development and I assist in many training such as Leadership, negotiation, conflict management, strategic planning, project management…
I demonstrated success in employee development, potential management, recruitment and retention, negotiating win-win compromises, benefits and compensation, Human Resources policies development and legal compliance.
Walid is expert in building and leading top-performing teams, and establishing HR department from scratch. Adept at directing all HR functions including talent management, succession planning, recruiting, employee relations ...
My expertise in Human Resources, management, leadership situational, communication, Administrative, Finance and Tax allowed me to highly driven to achieve company goals and contribute in its success.
Highlights
Innovative Talent management
Succession planning Hi potential management
Career management Performance management
Employee development and training Hiring and retention
Compensation & Benefits Manager coaching and training
Promoting employer brand Budgetary Planning
Conflict management Solution oriented
Achievements
Acted strategically to avoid a lack of employees
Contributed in the cost-saving for more than 300.000 TND
Increased the production for 15%
Reduced the 50% absenteeism and 90% for the turnover
Conducted the optimization process
Conducted a 360 assessment for the production employee in oil-gas company that leaded increase the employee competency
Implemented a new succession-planning model
Reduced the conflict generation by implementation a scale expertise
Increased the HR employees skills by coaching, knowledge sharing and mentoring the team
Implemented the job description
Elaborated salary scale and benefit
Created the HR department from scratch for many companies
Professional History
ARCO.RH
Tunisia, Tunis
02/2017 to current
Recruitment and HR consultancy agency
HR Consultant Expert
Conducted the HR diagnosis
Led Survey : The relationship between Union and Manager/Employee
Led several recruitments
Mr Valet / Hi Wash / Spot Light
Qatar, Doha
06/2016 to 01/2017
Hospitality company / recuitment agency with more than 1000 employees
Group Human Resources Manager
Defined HR objectives and strategy
Led the implementation of Job description
Created the HR procedure and policy and the workflow
Designed the organizational chart
Implemented new salary structure
Implemented a new objective evaluation system
Implemented the objective annual appraisal
Advised and assisted business/line managers on interpretation and administration of Personnel policies, programs, tools and process (Appraisal, Performance, career planning …).
Organized the HR department
Handled the recruitment process
Led the visa process and onboarding
Mentored the employee accommodation and transportation
ARCO.RH
Tunisia, Tunis
03/2015 to 05/2016
Recruitment and HR consultancy agency
HR Consultant Expert
Increased the employee competencies and performance by conducted a 360 assessment for an Oil Gas Company
Reduced the conflict generation by Elaborating a Scale Expertise by position
Designed a new objective Evaluation and Succession planning
Led several recruitments
SONOBRA Group (part of Heineken)
Tunisia, Tunis
09/2014 to 03/2015
Production of alcoholic ad non alcoholic drink (more than 1000 employees)
Human Resources Director Group
Played a key role in negotiation reduction during the staff reduce with a cost saving of 134.000 TND
Solved the overtime issue of the mid-management while remaining within the defined budget.
Conducted and resolved the social conflict that contributed to the cost saving of 50.000 TND
Piloted the outsourcing of the Guard/watchman (move the guard from the company contract to outsourcing) without have any problem and social problem and with a cost saving of 45.000 TND.
Worked closely with the manager sites and HR site to detect the gap between the acquire and require skills and define the appropriate training (Training or Coaching or Mentoring)
Successfully led and contributed in reducing staff of 6% to maintain profitability.
Led the Hi-potential meeting
Contributed with the HR global group in designing any HR Tunisia process, tools or policies.
Coached managers in defining the succession plan and led the succession planning with the holding group
Coached and support managers and employees on HR cycle and development tools to enhance the asset capability in relation to performance management and development of employees to reach their potential
Coached the HR development manager in the updated of the job description, training program and employee development that contribute to develop the talent pipeline
Successfully liaised with the different sites managers to deliver support and was force proposal in conflict resolution, HR process ...
Advised and assisted site managers on interpretation and administration of Personnel policies, programs, tools and process (Appraisal, Performance, career planning …).
Mentored the Recruitment Manager in the recruitment planning for 2015 that contribute to be aligned with the company strategy
Reorganized the HR department and coach the HR employees that lead to increase the HR employee skills and contributed in the good HR brand.
Implemented the weekly HR meeting that make the HR employee closer and resolve some proactive problem.
Established HR2015 budget in line with company strategy
Mentored the HR 2014 budget and took the necessary action
Defined the HR KPI in order to contribute in more effective HR
ARCO.RH
Tunisia, Tunis
01/2014 to current
Recruitment and HR consultancy agency
HR Consultant Expert
Developed a Job description for an Oil Gas Company
Designed a new recruiting tool to have an objective recruitment
Designed a new appraisal tool to have an objective assessment
Conducted a training session: The Technical Recruitment
Developed the induction procedure and induction checklist.
Elaborated an Exit Interview procedure and Exit checklist.
Led several recruitments
Elektron
Tunisia, Tunis
09/2013 to 11/2013
UK Electronic assembly company (900 employees)
HR Manager
Identified the root cause of the absenteeism and turnover that contribute to decrease the absenteeism rate from 17% to 8% and the turnover from 23% to 0,1%.
Created an efficiency rule in order that all employees reach the target efficiency. This rule Improved employee efficiency due to efficiency follow-up, solve the problem at time and coach the line management.
Optimised the work force by 4% without decreasing the productivity.
Led the recruitment and the employee contract negotiation that reduced the cost, recruited a best talent and therefore reduced the turnover.
Conducted a meeting with the supervisors and managers in order to coach them and search the weak point and the resources needed in order to change the organisational structure and have the efficient people at the right place. From these meeting I detected the development and training needed for employees (Lean process) and also detected the additional resources needed to have more efficiency.
Monitored the Quality, Health, Safety and Environment and ensure that all employees are compliant with the QHSE
NLSupervision
Tunisia, Tunis
02/2012 to 08/2013
Danish company part of FLSMIDTH (Cementing / 300 employees)
Human Resources & Administration Manager
Created entire Human Resources Department and established the HR procedure/policy/manual and the HR work plan.
Established the recruitment plan and the training plan.
Led the recruitment and the employee contract negotiation that reduced the cost, recruited a best talent and therefore reduced the turnover.
Identified the company needs in term of recruitment and contributed in hiring top talent cost effectively and quickly to meet the Business needs.
Developed and implemented the induction process that reduced the turnaround time by 10% and ensured all Employees are appropriately inducted in conjunction with line Leaders.
Was force proposal in the design of the organisational structure (trip to Denmark to assist in many meetings with line management in order to finalize the organisation structure and the training plan).
Implemented the HR procedures and processes.
Improved and updated all the job description as per the organisational structure.
Conceived the salary structure, compensation and benefits, survey in order to be aligned with the market competitor.
Implemented and followed up the HR budget
Contributed in cost saving of 10% from the general budget.
Designed the employee performance management process by ensuring that effective performance goals are in place so that individuals are measured and rewarded on the basis of their performance and the employee goal meet the company goal.
Developed effective HR short and long term strategies in line with the Company business plans regarding manpower planning, compensation, training and development, executive compensation programs, employee relations, management development and succession plans,…etc, and ensured cost effectiveness of all HR programs.
Set up payroll system (Trip two times to Egypt in order to lead the update and improvement of the ERP payroll system and HR software system).
Acted as an advisor for the company.
Piloted all administration process including public relations, contract negotiation, furnishing and maintenance of premises, canteen, transportation, building maintenance, ….
Contributed and participated in the implementation of the procurement process and participated in Maximo software setting so that it is compliant with procedure.
Completed successfully installation of the office (purchasing material and furniture contract negotiation), and completed the recruitment as per the recruitment plan.
Schmumberger
Tunisia, Sfax & Tunis
02/2008 to 02/2012
French company (Oil gas / 400 employees)
Tunisia Personnel Representative
Advised and assisted business/line managers on interpretation and administration of Personnel policies, programs, tools and process (Appraisal, Performance, career planning …).
Managed and was force proposal in the personnel administration (recruitment, promotion, …)
Drove effective performance management systems and processes by ensuring that effective performance goals are in place so that individuals are measured and rewarded on the basis of their performance
Participated in succession planning and "Hi-Potential" processes and Job Rotation.
Performed an evaluation tools that allow to have an objective evaluation that lead to have in average less than 1% of complaints.
Led and mentor the recruitment
Successfully liaised with the different departments such as Administration, Finance, Legal ... which guaranteed shipments clearance, housing and utilities maintenance, children schooling, fiscal clearance ... on time and with high quality
Organized and conducted employee information meetings on employment policy, benefits and compensation.
Effectively managed the relocation budget, anticipated costs for planned and unplanned people transfers, recruitment, and duplicate assignments
Saved cost on temporary accommodation by accelerating the settlement of families in permanent accommodation
Supported all expatriate employees through all the stages of their assignment from pre-arrival up to repatriation
Coached and developed the new team members.
Monitored expenditure in House Keeping.
Build a solid cooperation with university and technical training centers. Keep updated with the latest training programs and techniques in the market. / Build, develop and administer new hire training
Led with success the committee “Dismiss for economic reason”
Followed up and coordinate with assistant to insure a complementary insurance to resolve conflicts between employees and insurance.
Set up payroll system (Trip to Dubai in order to lead the update and improvement of the ERP payroll system).
Handled conflicts between employees and management.
Implemented and organized the internal teambuilding events and external local community events.
Acted as an advisor for the company.
Monitored expenditure in House Keeping.
SODET
Tunisia, Sfax
01/2006 to 02/2008
Tunisian company (FMCG : Detergent / 160 employees)
Human Resources & Common Services Head
Increased the production by 20% by implementing a new work tool and organisation, implementation of the good social climate.
Reduced the turnover by 60% (from 12% to 2%) and the absenteeism by 95% (from 13% to 1%).
Created the HR procedure and employee manual
Led the design, ongoing development and implementation of the asset’s learning and development programs
Managed the training process
Led the implementation of company talent management, succession planning processes and Job Rotation
Coached and support managers and employees on HR cycle and development tools to enhance the asset capability in relation to performance management and development of employees to reach their potential
Created skill balance (Skill’s matrix and the balance sheet) and careers.
Led and mentor the recruitment
Advised and assist the hierarchical management of the services in the application of the management of the staff and in their relations with the various representative authorities of the staff.
Implemented procedures and follow up the application.
Acted as first point of contact for employees regarding employee relations issues and/or concerns about motivation and job satisfaction.
Managed the meetings of sensitization of the diverse services.
Monitored the Quality, Health, Safety and Environment and ensured that all employees are compliant with the QHSE.
Infrastructure, Office, Building, management and up keeping.
Out sourcing contracts for maintenance of equipments.
Budgeting for consumables and manpower.
NIB
Tunisia, Sfax
07/2003 to 12/2005
IT & accouting services
General Manager
EME Group
Tunisia, Sfax
12/2012 to 07/2003
Tunisian companies (Industrial electric / Thrif industrie ( 300 employees)
06/1998 to 07/2003 Administrative and Financial Manager
06/1993 to 05/1998 Head Administrative, finance and IT
12/1992 to 06/1993 Head IT
Education
Mini Master Human Development.
IT technician.
Baccalaureate Math science.
Certificates & Training
Certificate: Preparing the Leaders
Certificate: Strategic planning
Certificate: Project management
Certificate: The art of negotiation and persuasion
Certificate: Conflict management
Certificate: Train of the trainer
Certificate: The art of diction and public speaking skills
Certificate: Human resources
Certificate: English phonetics
Certificate: Marital and family relationships
Practical solution for the contractor management (outsourcing) in the current situation.
Communication and Leadership “Dale Carnegie”.
Conflict management.
Make with success the management conversations.
Practice of the coaching Leadership- in management mode.
Knowledge Management.
Future of the pension plans and the solutions of life insurance.
Insurance contract groups disease: Preparation or negotiation on the base, the vested interests or on the basis of the additional cover.
Legal and practical bases of the administrative management of the human resources.
News re-form in social legislation between the development of the competitive capacities of companies and the protection of the employment position.
The practical modalities of training re-form 2009.
The practical modalities of application of the new collective agreement recently signed agreements administers salaries permanent and contract employees.
English business course.
The new practical modalities of the implementation of the CNAM.
The tools of piloting of the human resources management.
The new practice in employment contract.
From the data input to the establishment of the balance sheet (assessment).
The new accounting system.
Interests
Leadership / Communication / Emotional intelligence / PNL.
Computer Skills
MS Office, SAP, Maximo, SAGE, AZUR, RANCOM, ABS Computer.
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