Digital Marketing Manager

Ranjani PalaniSelvam

Phone: +**-978-***-****-****340986

Email: ************@*****.***

Career Objective:

Looking for an Aspiring, Challenging and Significant Career, and to explore my knowledge in a Professional Environment. Where I can enrich my Skills and Work towards the Organizational Goals and productivity.

Skills & Objectives:

Self-motivated.

Aspiring to take up initiatives with energy.

Having strong verbal and personal communication skills.

Efficient in decision making, critical thinking, organizing and planning.

Tolerant to diversified situations.

Awards:

Star Performer Award

Punctuality Award

Academic Credentials:

Degree

Institution

Completed Year

Marks/Class

S.S.L.C

St.Anne’s Girls Higher Secondary School

2001

73%

HSC

Sri Jayendra Matriculation Higher Secondary School

2003

78%

B.ScMaths

BhartidasanUniversity,Trichy

2012

55%

MBA

BhartidasanUniversity,Trichy

2015

First Class

Experience – 4 years 9 months

FIRSTSOURCE, Trichy, Tamil Nadu.

Customer Support Officer:

Roles and Responsibilities:

Prepares for customer inquiries by studying products, services, and customer service processes.

Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.

Records customer inquiries by documenting inquiry and response in customers' accounts and submit it to Higher Officials.

Improving quality service to customers by recommended improved processes.

Updates job knowledge by participating in Educational Opportunities and Training Programs.

Accomplishes customer service and organization mission by completing related results as needed.

MULTI MATRIMONY, Trichy, Tamil Nadu

SEO Analyst:

Roles and Responsibilities:

SEOAnalyst is the person who improves the websites of their clients to increase the amount of traffic the website gets. A search engine optimization (SEO) analyst is responsible for ensuring that a business' online content can be found and viewed by potential and current customers. This analyst is part of a marketing team and is an important part in the planning of the business' marketing campaign.

Link Building

Social Media Promotion

Reputation Tracking

Community Management

Keyword Research

Content Writing

Content Posting

Creating PPT,PDF and Videos

VISWAM OVERSEAS EDUCATION,Trichy, Tamil Nadu

SEO Analyst cum Admin (From June 2017 to Jan 2018)

Roles and Responsibilities:

Link Building

Social Media Promotion

Reputation Tracking

Community Management

Keyword Research

Content Writing

Content Posting

Creating PPT,PDF and Videos

Counseling the visiting students

Documenting vouchers, bills & Payments of the organization

Sending & Receiving mails for the organization

Telecalling& Receiving Calls.

VENPER ACADEMY (NEET, IIT-JEE), Trichy, Tamil Nadu

Student Counselor (From Feb 2018 to till now)

Roles and Responsibilities:

Counseling the walk-in students/Parents

Telecalling and convincing the potential students/Parents

Field visit to schools for Neet coaching

Content writing & online promotion for the website

Recording students attendance-leave’s

Personal Details:

Name : V.Ranjani

Husband’s Name : N.PalaniSelvam

Date of Birth : 20.3.1986

Gender : Female

Marital Status : Married

Place of Birth : Trichy (Tamil Nadu)

Nationality : Indian

Linguistic Ability : English, Tamil (Read, Write, Speak), Telugu (speak)

Hobbies : Listening to music and Surfing.

Mailing Address : 3/5,KeelaPadayachi Street,Palakarai,Trichy-1

Declaration:

I hereby declare that all the details furnished about me are true to the best of my knowledge and belief.

Yours Sincerely,

V.Ranjani

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