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Management Supply Chain

Dubai, Dubai, United Arab Emirates
April 15, 2018

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Email: Contact: +971-********* or +971-********* Location: Dubai, UAE

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Self-motivated to unleash strong problem-solving, management and analytical skills to secure a position that provides opportunity grow as a team as an individual to transform information into intelligence to create a required edge in the marketplace.

Core Competencies, Strengths, and Qualifications

Develops and implement policy and procedures to ensure the protection of enterprise IT assets and the integrity, security, and privacy of information entrusted to or maintained by the enterprise

Directs and enables the business continuity and disaster recovery planning

Promotes company-wide assimilation of IT infrastructure in day to day activities so as to optimize the utilization for the achievement of company’s objectives

Measures performance against financial and strategic KPIs for the department and provides guidance for the achievement of targets.

Equip application development, network, and support teams in the company utilizing strong team building skills and management techniques to facilitate the roll out of new systems and technologies required by the concepts/ territories

Achieves marketing and operational objectives, contribution to its business intelligence and made recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

Facilitate weekly team meetings, goal setting, and quarterly performance evaluations to motivate team members and foster cohesive work environment.

Communicate regularly with senior management and both technical and non-technical personnel to build effective cross-functional teams and ensure accuracy, consistency, problem-solving and on-time project completion.

Design, develop and modify data management infrastructure (ETL) to expedite data analysis/ visualization, BI, KPI’s and reporting.

Maintain data management plans and operating instructions for complex business systems and architectures.

Evaluate the design, selection, implementation, and support of database changes using associated business requirements and design documents.

Maintain network and security infrastructure of head office and branches, setting up a dashboard for network and intruder monitoring.

Train and inform all stakeholders when needed.

Ensure the integrity, confidentiality, and security of all data sets.

The highest order of communication skills and team approach – Willingness to work in cooperation and collaboration.

Key Accomplishments

Delma Exchange (Abu Dhabi, UAE) Jun 2016 – Oct 2017 Nature: Forex Brokering, Financial Services, Currency Trading Responsibilities: Manage IT infrastructure, Support and maintain Corporate and Retail ERP system, Enterprise Security, IT Help Desk service management, Ensure and enhance business growth

Substantially increased security and performance of systems by implementing new anti-virus software, Data centers, and critical system updates.

Significant enhancement of network visibility via control center (Analytical) dashboard to take proactive decisions to prevent and protect possible business losses with support Splunk Software. Prior full control and administration were trusted with a 3rd party with limited resources.

Managed server consolidation including Data Center Dell blade server deployment and removal of branch servers, achieving 20% annual savings.

Currently evaluating a Cloud migration of a Business application and DR (disaster recovery) to further improve security, performance, availability and possible 30-35% annual saving. 2 P a g e

To give the business an edge in the marketplace, I’ve initiated software platform where the organization could build its long waited for the Mobile portal, Online web remittance system, Self-serving Kiosk system and many other software enhancements that would directly contribute to the 2018 annual turnover. Ezer General Trading FZC. (Dubai, UAE) Jul 2015 – May 2016 Nature: Hotel Supplier and Solution provider/ General Trading Responsibilities: Business development and key account support

Utilize sales and marketing tools to create brand awareness in the market.

Initiated and led supply chain improvements and business platform development to support the star hotels, channel business, and educational institute accounts to achieve significant profitability.

Developed strategies and business for the firm by building corporate relationships with customers and the industry/market leaders.

Expanded business portfolio along with the respective market share for the firm. Wallstreet Exchange Centre LLC (Dubai, UAE) Nov 2010 – May 2015 Dipped Products PLC. (Hayleys Group, Sri Lanka) Mar 2006 – Nov 2010 IT Consultant (USA, Malaysia, Sri Lanka) Sep 2003 – May 2006 Mobile Media Lanka (Pvt.) Ltd. (Sri Lanka) Nov 2000 – Mar 2002 Dubai Aluminium Co. Ltd. (DUBAL, U.A.E) Jul 1998 – Jun 2000 JBA Software International Inc.(Hong Kong, Sri Lanka) Mar 1996 – Jul 1998 Business Domains

Currency Trade Services / Hospitality/ Supply Chain Management / Finance / Insurance / Banking Manufacturing / Distribution / Retail / Production Schedule Planning / Procurement Material Requirements Planning / Production Control & Costing / Plant Maintenance / Supply Chain Management Inventory Management / Sales Order Processing / Customer Order Management ERP

Infor System21, Style400 (JBA), Infor XA (MAPICS) IM, COM, PUR, IFM, EPDM, PCC, MRP, MB, PM, Integrator, Symex SIMS, Instant Cash, Instant Draft, Weston Union, SWIFT (MT103/MT202), SWIFT Remit Technical Acquaintance

ETL/ Data Visualization, Management & Migration / Data Mining & Warehousing / BI / Procedures / Master Data Management MS SQL (SSIS, SSAS & SSRS (MSBI))/ MySQL / DB2 SQL / NOSQL / SPLUNK / Qlik / SAP BO, WebI/ Crystal Reports / R MS Excel / MS Project / MS Visio / Other Ms Office Apps RPG400 / RPGIV / RPG ILE / RPG Free format / CL / SQL400 ALDON Change Management Sw / Control-M Job Scheduler Visual Studio .Net 2008/2010 / VB6 / PHP / Java

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Employment Summary

Freelance ERP Consultant (Dubai, UAE) (Financial Services) 2017 Oct/ to date Delma Exchange (Abu Dhabi, UAE) (Financial Services) 2016/2017 Oct Manager IT

Ezer General Trading FZC. (Dubai, UAE) (Hotel Supplier and Solution Trading) 2015/2016 May Manager Business Development

Wallstreet Exchange Centre LLC (Dubai, UAE) (Financial Services) 2010 – 2015 Product Lead, Team Lead, Data Analyst of Instant Cash Global Money Transfer Dipped Products PLC. (Hayleys Group, Sri Lanka) (Manufacturing) 2006 - 2010 IT Executive (System/Data Analyst) of MAPICS (Infor XA) MASS (Pvt.) Ltd. (USA, Sri Lanka), Union Assurance Ltd., Sri Lanka, etc. (SW Engineering) 2003 - 2006 IT Consultant (Data Analyst, System Analyst, MAPICS Support, Training) Carmart Limited (Sri Lanka) (Vehicle Trading) 2002 - 2003 Assistant IT Manager, System Administrator

Mobile Media Lanka (Pvt.) Ltd. (Sri Lanka) (Mobile Application Development) 2000 - 2002 Software Engineer, Global Mobile device software provider Dubai Aluminium Co. Ltd. (DUBAL, U.A.E) (Manufacturing) 1998 – 2000 Analyst Programmer

JBA Software International Inc. (Hong Kong, Sri Lanka) (SW Engineering) 1996 - 1998 Analyst Programmer, Customer Support (System21)

Training and Qualification

Commenced a MBA at Swiss Business School.

Bachelor of Information Technology degree at University of Colombo, Sri Lanka (3Yrs) (Advance Cert.).

Certificate in Project Management at the Sitepower Training Center, Dubai.

Certificate in .Net framework and application development in C# at the Sitepower Training Center, Dubai.

Certification in JAVA Programming at John Keels Computer Training Institute (TULEC).

Certification in VB/C#.Net Programming at IDM (Pvt.) Ltd.

Diploma in Computer System Designing (National Institute of Business Management) (2Yrs).

G.C.E Ordinary Level (O/L) and Advance Level (A/L) examinations (13Yrs). Referral

Mr. Usman Bin Raees

Head of Operation

Instant Cash FZE

P.O. Box 3014, Dubai, UAE


Mr. Joseph Paul


St. Mary’s Catholic High School

P.O. Box 52232, Dubai, UAE

+971 (0)4 3370252,



Current Location

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Visa status

Lakshman Sugatadasa

Dubai, UAE



+971-**-******* or +971-**-*******


Residence Visa – Personal sponsored

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