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Sales Quality

Costa Rica
April 15, 2018

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Industrial Engineer: With over ** years of experience (on simultaneous factories) on leadership,

operations, personel management, KPI (Quality, Productivity, Sales) PMP, technical tools use, modern manufacturing systems, able to build and to develop high permormance team, pressure management, chalenge flexibility, focus on to get results with operational excelence. Profesional Experience:

2015 – 2018: PEFCA. Costa Rica. Independent Consultant and Sales Representatives. Ø To develop working plans in order to improve PYMES. Ø Prospecting and sale of Industrial Machinery.

Ø Periodic visit to clients at China’s Republic.

2012 –2014: Shanghai Zhongla QC & Trading Co, LTD. Quality Manager. Ø To develop and to implement the quality goals, to give support the High Company Director son following and Project Improving and to give support to the technical team for the reviewing and estándar implementation on all the operation.

Ø To give following to the action plans, complaints control and final contact with the final customer. Ø To give the management tolos in order to control inventory and procesess control. Ø To implement the company operations goals, to comunícate and to give follow up with comercial, logistics department members. Netsuite Software implementation for the projects. Ø To validate and to manage protocols, deviations, and shipping to Latinamaerica. Ø Direct communications between Zhongla and Managers in the headquarters offices at Mexico and with the technical service business units at LatinAmerica. Ø Leader Auditor (External and Internal auditories). 2007-2011: Monteverde Puntarenas. Costa Rica. Fine Chesses. Production Manager. Ø To Manage Productivity Indicators, Management Systems and Estadistics Control. Ø Programing and Production Administration. Personnel Management (64 people). Costs reduction, rotation, Accident Rate, Overtime, and Operation Improvement. Ø (PEPS, TPM, MRP, ABC, Kanban Metrology, Logístics, Inventory, 5S y continuous improvement) Tools applications.

Ø Control of pasteurized products, homogenized, raw materials, suppliers, formulations and milk reception, Traceability, Nonconforming Product. Pest Management, Chemical Products (MSDS). Ø Member of the Emergency Commission.

2003-2007: Walmart México & Centroamérica. Auditor of Manufacturing plants and risk management. Ø To Development and Implementation of quality system, production control based on ISO 9001: 2008, BPM, HACCP, in different companies. 100% of the companies improved their level of quality and productivity.

Ø Internal and external consultancies, continuous improvement, under guidelines of BPM - HACCP, MIP, and other related standards.

Ø Customer service management - Recall. Complaints, Sampling tests. Panelist of Focus Group. Handling of materials and laboratory equipment

2003: Ecolab, Costa Rica. Production Assistance (Chemicals, Food and Beverages). 2001-2002: KIMBY-PIPASA, Costa Rica. Inspector of Quality Assurance and Safety on Sausage, Formed Food, and Clean Chicken.

Bernal Herrera Araya (506-********

Nationality: Costa Rica. Tibás, San José.

Driver licence: B1 Availability: Inmediate Single

Languages: English advance level Mandarín intermediate (USA AmericanVisa) Education

2013-2014: MBA Business Administration (China-Course). Shanghai Jiaotong University. China. 2009-2015: Licenciate on Industrial Engineering. Universidad Latina de Costa Rica. San José. Costa Rica. 2003-2007: Baccalaureate on Industrial Engineering. UACA CR. 2005-2007: Diploma on Production Supervision. CUNA CR. 2000-2002: Diploma Quality Control. CUNA CR.

Professional Interships.

2015: Licenciate on Industrial Engineering. Universidad Latina de Costa Rica. To improve and Ensure Quality on the diferent manufacturing projects. Shanghai Zhongla QC Co. Ltd. 2007: Baccalaureate on Industrial Engineering. UACA Costa Rica. To Review of sales dynamics in the different Videojet equipment and machinery. VideoJET Brand. FDC.CR 2007: Diploma on Production Supervision. CUNA. Costa Rica To design a Centralized Quality System and Production Monitoring. COOPELECHE, Costa Rica. 2002: Diploma Quality Control, CUNA. Costa Rica

To Develop and to Implement Quality Control Manuals. Corporación Musmanni Pinova. Costa Rica Projects and Important Achievements

2018 INA Costa Rica: Sales Agent. (Studying actually). 2016 Kyushu Japan - JICA: International Congress for Rural Development. Time: (1 mes). 2016 INA Costa Rica: Method of Sales, Tenders and Direct Purchases for the Government of CR. Computer Packages and Project Management (Visio, Project, AutoCad). Time: 1 year. 2015 INA Costa Rica: To Perform Strategy And Business Plan. Time 1 year. 2014 Shanghai, China. Company Shanghai Zhongla: Experience in Instructional, Practical Teaching and Trainer on 5S, Documentary good practices, Control tools and Quality norms, Information Registration. Time (2 years).

2012 Enterview and report by the Newspaper La Nación Costa Rica. Ticos en China. 2011 Shanghai, China. Shanghai Institute of Foreign Trade: MANDARIN language studies. 2007 UACA. San José Honorific Mention Cum Laude Probatus. 2002 WALMART – Integrated Meat Industries. Material Management and Plant (Factory) Distribution. 2002 COOPELECHE, CR: Environmental impacts and Implementation aspects based on norm ISO 14001. Social Responsability

CCPJ Member – CENARE Volunteer – ACEAJA member.


Ing. Miguel Avila Avila. Quality Asurance. Cooperativa Dos Pinos. Tel: 84903577 Ing. Lorelly Ordoñez Quiñones. Management Integrated System Consultant: Tel: 83959420

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