Sales Professional Experience
Resume:
Alicia M. Frederick
**** *****’s Creek Drive
Louisville, KY 40241
************@******.***
Career Goal
To obtain a business oriented position where I can apply my work experience and abilities and further my development. I am a dedicated team player who consistently can be relied upon to achieve the company’s goals.
Skill Summary
Adobe Acrobat XI Pro and InDesign
MS Access, Excel, Word, PowerPoint
SnagIt 12
Highlights/Strengths
Team player, Organized, Time management, Detail oriented, Professional and Resourceful
Professional Experience
Humana Inc. September, 1999 - Present
Sales Qualification and Benefits Analyst
Manage the commercial medical, specialty and wellness presale and after-sale qualification database and process
Work closely with our sales executives to identify customized requests
Route custom requests to subject matter experts to determine if we can accommodate and profitably administer the account utilizing Humana’s tools and systems.
As a subject matter expert for Product and Spending Accounts (SPAA), perform thorough reviews and decision custom requests.
Communicate results/needs of the group to internal stakeholders
Collaborate with Sales and Underwriters to complete commercial medical, vision and dental benefits for formal proposals of prospective clients.
Utilize various systems and sources to complete the Benefit Grids, Deviations Pages, and other benefits documents
Consultant Websites
Sales Qualification Database
Product Development Benefit Spreadsheets
Create and maintain reference documents for the SQ/Benefits team
Conduct meetings with internal business partners to discuss strategies around customization requests/issues.
Train incoming sales executives and subject matter experts on tools and processes
Education
Sullivan University
Associate Degree: January, 2018
Major: Business Administration
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