Customer Service Sales, Cashier
Resume:
GIRLIE M. LOZANO
OBJECTIVES:
To be able to prove myself being a person sincere and responsible in performing a given job and to develop my potentials while meeting the goals of the company.
SUMMARY QUALIFICATIONS:
Cashier with over 8 years of experience in providing excellent customer service, handling daily accounts and maintaining inventory. Aiming to use my knowledge and expertise to effectively fill the managerial role in your store. Possesses a Bachelor's degree in Computer Science.
CONTACT INFORMATION:
ADDRESS : Ahmad Raqabani Bldg. P32B Flat Al Makhtoum Rd. Fujairah, UAE
MOBILE NO. : +971**-***-****
E-MAIL ADDRESS : *********************@*****.***
PERSONAL IDENTIFICATION:
DATE OF BIRTH : 24 September 1983
NATIONALITY : Filipino
GENDER : Female
CIVIL STATUS : Single
RELIGION : Roman Catholic (Christian)
PASSPORT NO. : EC2142280
DATE OF EXPIRY : 17 September 2019
EMPLOYMENT HISTORY:
POSITION: CASHIER IN-CHARGE
COMPANY NAME: Roche Sweets
ADDRESS: Al Buhaira Corniche, Sharjah UAE
PERIOD OF EMPLOYMENT: 17 January 2013 – 15 June 2016
DUTIES AND RESPONSIBILITIES:
Maintain a positive work environment for all cashiers.
Resolve cash tills at the end of every shift.
Generate accurate till reports for each register.
Manage and perform all check-out functions on a daily basis.
Communicate clearly and openly with customers.
Manage the checkout area and ensure each station remains clean and efficiently run.
Respond to cashiers’ requests for price checks and other functions for customer service.
Listen to customer complaints and questions and refer them to the supervisor/ manager when required.
Ensure all stations have adequate cash and change at all times.
Serve as the primary point-of-contact for customer service associates.
POSITION: SALES ASSOCIATE
COMPANY NAME: Western International Group (Shoe Point L.L.C)
ADDRESS: Al Wahda Sharjah, UAE
PERIOD OF EMPLOYMENT: 29 March 2012 - 24 September 2012
DUTIES AND RESPONSIBILITIES:
Promoting newly -arrived product for customer's inquiry.
Practice good customer handling and selling techniques to the entire products sale.
Keeping and recording all the inventory items on an up-to-date basis.
Communicating with customers, welcoming customers, assessing the customer's need and their wants and answering questions that the customer may have.
Assisting customers in selecting and locating the right product, ensuring that the customer is satisfied as she/he completes the transaction.
POSITION: CASHIER/SALES ASSOCIATE
COMPANY NAME: Bin Sharif Group L.L.C (Shobra Shoes)
ADDRESS: Burjuman, UAE
PERIOD OF EMPLOYMENT: 13 January 2011 – 30 November 2011
DUTIES AND RESPONSIBILITIES:
Provides fast, friendly and accurate service.
Maintains appropriate stock levels and ensures that all sizes and styles are represented.
Ensure high levels of customer satisfaction through excellent sales service.
Assess customers’ needs and provide assistance and information on product features.
Welcome customers to the store and answer their queries.
Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis.
Maintain in-stock and presentable condition assigned areas.
Remain knowledgeable on products offered and discuss available options.
Cross sell products.
Handle returns of merchandise.
Team up with co-workers to ensure proper customer service.
Comply with inventory control procedures.
Suggest ways to improve sales like, planning marketing activities and changing the store’s design.
Responsible for explaining products, answering questions about company policies, and training and giving employee feedback.
POSITION: SALES CREW
COMPANY NAME: Suyen Corporation (Bench)
ADDRESS: Quezon City, Philippines
PERIOD OF EMPLOYMENT: 1 December 2006 – 17 May 2008
DUTIES AND RESPONSIBILITIES:
Establishes positive great service at all times.
To deal the customers with smile and friendly gestures.
Should be fully aware of shops promotion and sales.
Attends to all the customer’s needs and inquiries.
Communicate customer’s request to management.
Greet customers when they arrive at the store and ask if they need assistance.
Execute special orders for items that are not in stock or that we do not carry.
Call other stores when necessary to find items in stock.
Replace merchandise on the shelves.
Arrange special sale and clearance items at the front of the store for maximum visibility.
Train new sales staff as needed by management.
EDUCATIONAL BACKGROUND:
BACHELOR OF SCIENCE IN COMPUTER SCIENCE
INSTITUTE/UNIVERSITY: ICCT Colleges Foundation Inc. (Main Campus)
ADDRESS: V.V. Soliven Avenue II, Cainta Rizal, Philippines
PERIOD OF STUDY: 2001-2006
SECONDARY EDUCATION: Roosevelt College (1996-2000)
SEMINARS AND TRAININGS ATTENDED:
BOECKER FOOD SAFETY COURSE (6 Hrs, Level 2)
Dubai Municipality, Dubai UAE
11 March 2013
SHARJAH FOOD SAFETY PROGRAM
Sharjah City Municipality, Sharjah UAE
30 September 2013
SKILLS & PROFICIENCY:
Computer Literate.
Quick to learn with good interpersonal and organizational skills.
Interested working with people, can work under pressure.
Knowledgeable in handling cash control operations.
Able to understand and follow instruction.
Contact this candidate