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Customer Service Sales, Cashier

Location:
Abu Dhabi, Abu Dhabi, United Arab Emirates
Salary:
2500-3000AED
Posted:
April 11, 2018

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Resume:

GIRLIE M. LOZANO

OBJECTIVES:

To be able to prove myself being a person sincere and responsible in performing a given job and to develop my potentials while meeting the goals of the company.

SUMMARY QUALIFICATIONS:

Cashier with over 8 years of experience in providing excellent customer service, handling daily accounts and maintaining inventory. Aiming to use my knowledge and expertise to effectively fill the managerial role in your store. Possesses a Bachelor's degree in Computer Science.

CONTACT INFORMATION:

ADDRESS : Ahmad Raqabani Bldg. P32B Flat Al Makhtoum Rd. Fujairah, UAE

MOBILE NO. : +971**-***-****

E-MAIL ADDRESS : ac43x1@r.postjobfree.com

PERSONAL IDENTIFICATION:

DATE OF BIRTH : 24 September 1983

NATIONALITY : Filipino

GENDER : Female

CIVIL STATUS : Single

RELIGION : Roman Catholic (Christian)

PASSPORT NO. : EC2142280

DATE OF EXPIRY : 17 September 2019

EMPLOYMENT HISTORY:

POSITION: CASHIER IN-CHARGE

COMPANY NAME: Roche Sweets

ADDRESS: Al Buhaira Corniche, Sharjah UAE

PERIOD OF EMPLOYMENT: 17 January 2013 – 15 June 2016

DUTIES AND RESPONSIBILITIES:

Maintain a positive work environment for all cashiers.

Resolve cash tills at the end of every shift.

Generate accurate till reports for each register.

Manage and perform all check-out functions on a daily basis.

Communicate clearly and openly with customers.

Manage the checkout area and ensure each station remains clean and efficiently run.

Respond to cashiers’ requests for price checks and other functions for customer service.

Listen to customer complaints and questions and refer them to the supervisor/ manager when required.

Ensure all stations have adequate cash and change at all times.

Serve as the primary point-of-contact for customer service associates.

POSITION: SALES ASSOCIATE

COMPANY NAME: Western International Group (Shoe Point L.L.C)

ADDRESS: Al Wahda Sharjah, UAE

PERIOD OF EMPLOYMENT: 29 March 2012 - 24 September 2012

DUTIES AND RESPONSIBILITIES:

Promoting newly -arrived product for customer's inquiry.

Practice good customer handling and selling techniques to the entire products sale.

Keeping and recording all the inventory items on an up-to-date basis.

Communicating with customers, welcoming customers, assessing the customer's need and their wants and answering questions that the customer may have.

Assisting customers in selecting and locating the right product, ensuring that the customer is satisfied as she/he completes the transaction.

POSITION: CASHIER/SALES ASSOCIATE

COMPANY NAME: Bin Sharif Group L.L.C (Shobra Shoes)

ADDRESS: Burjuman, UAE

PERIOD OF EMPLOYMENT: 13 January 2011 – 30 November 2011

DUTIES AND RESPONSIBILITIES:

Provides fast, friendly and accurate service.

Maintains appropriate stock levels and ensures that all sizes and styles are represented.

Ensure high levels of customer satisfaction through excellent sales service.

Assess customers’ needs and provide assistance and information on product features.

Welcome customers to the store and answer their queries.

Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis.

Maintain in-stock and presentable condition assigned areas.

Remain knowledgeable on products offered and discuss available options.

Cross sell products.

Handle returns of merchandise.

Team up with co-workers to ensure proper customer service.

Comply with inventory control procedures.

Suggest ways to improve sales like, planning marketing activities and changing the store’s design.

Responsible for explaining products, answering questions about company policies, and training and giving employee feedback.

POSITION: SALES CREW

COMPANY NAME: Suyen Corporation (Bench)

ADDRESS: Quezon City, Philippines

PERIOD OF EMPLOYMENT: 1 December 2006 – 17 May 2008

DUTIES AND RESPONSIBILITIES:

Establishes positive great service at all times.

To deal the customers with smile and friendly gestures.

Should be fully aware of shops promotion and sales.

Attends to all the customer’s needs and inquiries.

Communicate customer’s request to management.

Greet customers when they arrive at the store and ask if they need assistance.

Execute special orders for items that are not in stock or that we do not carry.

Call other stores when necessary to find items in stock.

Replace merchandise on the shelves.

Arrange special sale and clearance items at the front of the store for maximum visibility.

Train new sales staff as needed by management.

EDUCATIONAL BACKGROUND:

BACHELOR OF SCIENCE IN COMPUTER SCIENCE

INSTITUTE/UNIVERSITY: ICCT Colleges Foundation Inc. (Main Campus)

ADDRESS: V.V. Soliven Avenue II, Cainta Rizal, Philippines

PERIOD OF STUDY: 2001-2006

SECONDARY EDUCATION: Roosevelt College (1996-2000)

SEMINARS AND TRAININGS ATTENDED:

BOECKER FOOD SAFETY COURSE (6 Hrs, Level 2)

Dubai Municipality, Dubai UAE

11 March 2013

SHARJAH FOOD SAFETY PROGRAM

Sharjah City Municipality, Sharjah UAE

30 September 2013

SKILLS & PROFICIENCY:

Computer Literate.

Quick to learn with good interpersonal and organizational skills.

Interested working with people, can work under pressure.

Knowledgeable in handling cash control operations.

Able to understand and follow instruction.



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