Recruitment, Employee Relations, performance management, payroll

Alicia Z. Leach, MSHRM

New Rochelle, NY 914-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Hardworking, dedicated Human Resources Professional with excellent interpersonal, oral and written communication skills looking to excel. Active member of SHRM and driven individual with experience in management, recruitment, employee engagement and high attention to detail. A proven leader and self- starter who is able to prioritize tasks and take the initiative in solving problems.

EDUCATION

Mercy College, Dobbs Ferry, NY May 2015

Master of Science in Human Resources Management

Delta Mu Delta International Business Honors Society

Iona College, New Rochelle, NY May 2012

Bachelor of Arts in Mass Communications: TV Production

EXPERIENCE

Assistant HR Manager

Neiman Marcus - Paramus, NJ December 2016 - July 2017 (Layoff)

● Acted as business partner in support of Neiman Marcus in Paramus and 200+ employees

● Managed HR policies while consistent with corporate/store procedures and federal/state law

● Attended unemployment hearings and administered payroll via Kronos

● Identified and resolve employee relations issues, including PIP's and terminations

● Performed all new hire orientation, training and onboarding

● Managed selection process, identifying quality talent for all level positions

● Handled performance management, succession planning and coaching processes

● Collaborated with Senior Executives on business needs, strategies and store policies

● Facilitated All Store Meetings, Employee Trainings and Store Closing Procedures

● Enter all employee changes via PeopleSoft

Temporary Retail Recruiter

MCG Connect - Bloomfield, NJ September 2016 to December 2016

●Use a methods to attract passive candidates including Boolean searches, cold calling and referrals

● Leverage social media to attract a pipeline of passive candidates

● Provide ongoing reports to management on recruiting campaigns, results, and other key metrics

● Partner with hiring managers to identify future talent needs

● Update and refine recruitment policies and procedures

● ATS system administration including users, workflows, reports, and interface changes

● Guide employees through technical issues via troubleshooting and/or training

Client Recruitment Manager (Promotion)

Allegis Global Solutions - Stamford, CT September 2014 to July 2016

● Manage a group of recruiters (remote and on-site) while handling 55+ requisition load

● Manage recruiter's metrics (remote and on-site) while acting as a liaison between recruiters and Client

● Provide support and guidance to recruiters during the recruitment process

● Assist with internal recruiting, onboarding and training of new recruiters to expand recruitment team

● Complete employee performance reviews and improvement plans while reporting to Leadership

● Facilitate team meetings and one-on-one's to promote performance

● Conduct Exit Interviews on previously terminated or departed employees

● Create employee surveys for internal employees to promote engagement and motivation in workplace

Client Recruitment Specialist

Allegis Global Solutions - Stamford, CT March 2014 to September 2014

● Develop recruiting strategies designed to identify qualified candidates for a variety of skill sets

● Identify and evaluate candidate's strengths and weaknesses weighted against client requirements

● Schedule and oversee necessary pre-employment processes including background checks and drug tests

● Communicate with peers by sharing 'best practices' and providing accurate documentation in the ATS

● Maintain and exceed a minimum of five hires per week under 35 days to fill

Human Resources Coordinator

The New York Botanical Garden - Bronx, NY June 2013 to November 2013

● Entered all employment data into the HRIS including new hires, terminations, and changes

● Posted job openings internally and send notice of employment opportunities to external candidates

● Performed phone and in-person interviews for seasonal, part-time and full-time positions

● Conducted all on-boarding and new hire orientations and reference checks

● Created all offer and rejection letters to appropriate candidates

● Attended NYC job fairs to promote NYBG opportunities and build pipelines while networking

Temporary Staffing Assistant

Custom Staffing of Westchester - White Plains, NY December 2012 to June 2013

● Demonstrated proficiencies in telephone and front-desk reception within high-volume environments

● Greeted guests and visitors upon arrival for business meetings while handling administrative tasks

● Assist in onboarding for new employees including completing I9 and W4 documents for employment

● Reviewed resumes and conducted reference checks for potential candidates

Administrative Assistant/Assistant Intern Coordinator

NBCUniversal, Inc - Stamford, CT June 2012 to November 2012

● General office and reception duties including filing, faxing and managing six telephone lines

● Served as office manager when ordering office and kitchen supplies

● Recruited Interns and Production Assistants via LinkedIn, CareerBuilder and NBC's ATS

● Scheduled and conducted interviews, training and orientation for all new hires

● Managed Social Media account information and screened guests for show tapings

● Assisted Production Manager with scheduling and supervising interns for weekly tapings

Production Intern

NBCUniversal, Inc - Stamford, CT January 2012 to May 2012

● Worked as a Production Intern for The Maury Show

● Assisted Production Assistants with weekly show tapings

● Coordinated overall preparation for segment guests including travel and wardrobe

● Confirmed scheduled ticket holders and arranged audience members on show days

● Generated guest story ideas and submitted pitches to producers

SKILLS

Advanced knowledge of Microsoft Office Suites, ADP, Kronos, Taleo, PeopleSoft, iCIMS, Oracle and all platforms of Social Media

REFERENCES

Available upon request

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