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Customer Service Training

Location:
Muntinlupa, NCR, Philippines
Posted:
April 10, 2018

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Resume:

KENNETH F. ARCIAGA

*** ****** **., *********, ********** City,

Metro Manila Philippines

Mobile Phone: +63-975*******

Email: ac43l9@r.postjobfree.com

OBJECTIVE

Seeking a position with a corporation offering opportunities for career advancement, simultaneously I will provide my maximum efforts to accomplish tasks in an organized manner.

To be part of the company and share my knowledge and skills to the best of my ability.

WORKING EXPERIENCE

Norwegian Cruise Line

7665 Corporate Center Drive, Miami Florida, USA

January 29, 2017 to July 24, 2017

Hotel Steward

Norwegian Cruise Line

7665 Corporate Center Drive, Miami Florida, USA

March 06, 2016 to November 13, 2016

Hotel Steward

Carnival Cruise Line

3655 N.W. 87th Avenue, Miami Florida, USA

March 15, 2015 to October 25, 2015

Hotel Steward

1010 Budget Hotel (Managed by Jipang Group of Companies)

236 Montillano St., Alabang, Muntinlupa City

August 9, 2013 to April 26, 2014

Front Desk Officer / Room Attendant

Crimson Hotel Filinvest City, Manila

(Entrata Urban Complex, 2609 Civic Drive, Filinvest City, Alabang, Muntinlupa City)

September 12, 2012 to February 24, 2013 (Pre-Opening Team)

Public Area / Room Attendant

B Hotel (Managed by The Bellevue Group of Hotels Inc.)

(2107 Prime St. Madrigal Business Park, Ayala Alabang, Muntinlupa City)

January 26, 2012 to August 29, 2012

Public Area / Room Attendant

EDUCATIONAL BACKGROUND

VOCATIONAL : Saint Bernadette College

Alabang, Muntinlupa City

Caregiver (2007 – 2008)

TERTIARY : Emilio Aguinaldo College

Ermita, Manila

Bachelor of Science in Nursing

2003 – 2006

TRAININGS AND SEMINARS ATTENDED

Crowd Management, Passenger Safety and Safety Training for Personnel Providing Direct Services to Passengers in Passenger Spaces

(December 12 – December 13, 2014)

Pentagon Maritime Foundation Inc.

Ermita, Manila, Philippines

Ship Security Awareness Training and Seafarers with Designated Security Duties

(December 6, 2014)

Pentagon Maritime Foundation Inc.

Ermita, Manila, Philippines

Proficiency in Crisis Management and Human Behavior Training Passenger Safety, Cargo Safety and Hull Integrity

(December 1 – December 2, 2014)

The Maritime Training Center of the Philippines

Ermita, Manila, Philippines

Basic Training

(November 12 – November 21, 2014)

The Maritime Training Center of the Philippines

Ermita, Manila, Philippines

Training for Basic Housekeeping – DIVERSEY

Crimson Hotel Alabang, Filinvest City Manila

October 2, 2012

Vivere Suites Hotel – April 2010 to May 2010

(5102 Bridgeway Avenue, Filinvest Corporate City Alabang, Muntinlupa City)

Ospital ng Muntinlupa (January 24 – February 7, 2008)

Seminar in Paul Harris Citizen Center for Occupational Therapy

(December 11 – 13, 2007)

Attitude Therapy

Edema Management

Bed Mobility / Positioning

Behavior Modification Techniques

Transfer Techniques

Hospicio De San Jose

Red Cross:

First Aid Training November 7– 10, 2007

CPR Training November 5– 6, 2007

CORE COMPETENCIES

Customer Service

Highly Skilled in Cleaning and Sanitizing

Enthusiastic to work in day, night and weekend shifts

A vigorous personality

Outstanding people skills

Able to read, write and speak English

PERSONAL DATA

Date / Place of Birth : March 04, 1986 – Muntinlupa City

Citizenship : Filipino

Height and Weight : 5’ 7” – 126 lbs.

Civil Status : Married

Spouse Name : Rachel Joy D. Arciaga

REFERENCES:

Ramil Camañag, AHMC 771-9000 loc. 8453

Razel Joyce De Jesus, AHMC 771-9000

Ckeneth Martal, PCPPI 459-5467



Contact this candidate