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Social Media Office Assistant

San Jose, California, 95124, United States
April 10, 2018

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Farah Al Mousawi

Phone: 415-***-**** E-Mail:


• Masters of Art, Nonproliferation and Terrorism Studies May 2016 Middlebury Institute of International Studies at Monterey, CA

• Bachelors of Art, Political Science, Concentration: International Relations December 2012 Dominican University of San Rafael, San Rafael, CA

• Bachelors of Art, English Literature August 2008 Damascus University, Damascus, Syria

Relevant Trainings:

• The ISIS Media and Social Media Doctrine: From enlightenment to recruitment - InfraGard - August 2016

• Integrated Analysis Symposium - FBI, Domestic Security Alliance – November 2016

• Cyber Advanced Support Operations (CASO) – Level I & II - White Canvas Group – September 2017 Languages:

• Arabic – Native (Reading, speaking, writing)

• English – Native (Reading, speaking, writing)

• Farsi – Beginner (Reading, speaking, writing)

Special Skills:

• Research and security analysis (open source and public records in-depth search)

• Excellent oral and written communication and presentation skills

• Translation and interpretation from/to Arabic and Farsi

• MS Microsoft Office, Word, Excel, PowerPoint and Access

• Able to operate on a MAC and PC

• Extensive knowledge and expreince using the following programs for security research purposes: ArcGIS, Dataminr, Tweetdeck, Synthesio, CLEAR Thompson Reuters, TLOxp, Final Cut Pro X, SalesForce, WordPress, Mail Chimp, Adobe InDesign, Illustrator, Suite, and Premier

• Social media communications analysis and research (Facebook, Twitter, YouTube, Pinterest, Instagram, SnapChat Tumblr, Google Drive)


Protective Intelligence Analyst (Arabic/Farsi/ English) February 2017-February 2018 Pinkerton Security Services Inc.

• Supported the executive protection team of a high-end tech client on all intelligence matters including: o Threat and risk assessment products, such as travel, event, residential and online profile risk assessments o Online content review, assessment and analysis of abusive, sensitive and highly confidential information using three languages: Arabic, English and Farsi.

o Quality assurance review of online material shared on various social media platforms addressed to executives, company personnel, and corporate brand and reputation using three languages: Arabic, English and Farsi.

o Cultural-specific risk assessment recommendations and products focusing on Middle East and North Africa

(MENA) region and cultural groups within the United States in association with executives, company personnel, and corporate brand and reputation.

• Threat analysis and recommendations on risks targeted at executive and M-team personnel, corporate employees and corporate brand and reputation.

• Conducted all source investigations, research, analyze, assessment and integrate data from multiple open and public records sources to identify persons and/or groups of interest targeting executives, corporate personnel and/or corporate brand and reputation.

• Prepared and presented clear, concise, in-depth intelligence analytical products though presentations designed using Power Point and Piktochart, and Adobe InDesign, Illustrator, Suite, and Premier visual tools. 2

• Provided real-time actionable intelligence to quickly and accurately advise decision-makers on possible courses of action using variety of situational awareness tools, such as: ArcGIS, Dataminr, Tweetdeck, Synthesio, CLEAR Thompson Reuters, TLOxp, and Saelsforce.

• Reviewed and utilized diagnostic tools and technology to develop complex data compilations, such as Google Analytics, MS Office Suite, Adobe Suite, and Premier. Bi-lingual Intel Analyst (Arabic/ English) August 2016 – February 2017 Security Industry Specialists (SIS), Inc.

• Monitor and analyze open source and public records data, such as social media, for information on operational security

• Research and write intelligence reports on terrorism, violent crime trends, civil unrest, and natural disasters

• Research and write risk analysis for clients and company executives

• Provide background investigations and analysis on individuals and groups of interest

• Create spatial analysis on domestic and foreign locations using mapping tools such as ArcGIS and Google Maps

• Design content for daily, weekly, and on-demand reports for clients using design tools such as Canva, MailChimp, PiktoChart and Abobe Photoshop

Graduate Assistant, Office of Enrollment October 2014 – May 2016 Middlebury Institute of International Studies at Monterey, Monterey, CA

• Respond to students inquiries about the Middlebury academic programs via email, phone or in person

• Direct research projects and student recruitment related projects

• Communicate with prospect students and served as main point of contact for the recruitment office

• Support with organizing campus wide events

Graduate Research Assistant, Monterey Terrorism Research Program (MonTREP) January 2015 – April 2015 Middlebury Institute of International Studies at Monterey, CA

• Conduct research in Arabic and English

• Lead interviews with renowned Syrian and Iraqi archaeological scholars

• Translate interviews and news articles from Arabic to English Intern, The International Rescue Committee (IRC) January 2013 – April 2013 Oakland, CA

• Update clients’ files and ensure all forms are completed and signed

• Translate for clients that needed language assistance from Arabic to English and vise versa

• Follow-up on clients’ cases with other outside departments such as Social Services office Project Manager, Citizens Reach Out (CRO) May 2012 – March 2014 Mill Valley, CA

• Develop and updated the website content for the organization, such as designing and publishing news stories, events, and articles

• Design and emailed the monthly newsletter and organization electronic announcements

• Translate and transcribed interviews from English to Arabic and vise versa in text and on the videos as subtitles

• Maintain and updated the organization’s information on social media platforms such as Facebook and YouTube Office Assistant, Archbishop Alemany Library October 2010 – December 2012 Dominican University of California, San Rafael, CA

• Greet students, assisted students and non-students with finding books, class schedules, locations, and any general information concerning the library or the school

• Organize and shelved books, publications, magazines, etc. that were used by the students and/or patrons from the community

• Classify and organized inbox and outbox office mail

• Support major administrative projects


Office Assistant, Registrar’s Office August 2009 – October 2010 Dominican University of California, San Rafael, CA

• Greet students, assisted students and non-students with class schedules, locations, any general information concerning the school

• Input data into registration online program

• Classify and organized inbox and outbox office mail Office Assistant, Academic Advising and Support Services March 2009 – August 2009 Dominican University of California, San Rafael, CA

• Direct students to their advisors offices

• Support major administrative projects

• Organize office papers, office mail, and meetings between students and advisors Awards, Publications and Conferences

• Discussant “Is This How The World Will End? Assessing, Comparing and Contrasting The Apocalyptic Jihad Race Between The Islamic State and Iran.” International Studies Association – West. Pasadena, CA Sept 2015.

• Gen. Russell Howard “Digging In and Trafficking Out: How the Destruction of Cultural Heritage Funds Terrorism” published by West Point CTC Sentinel, 2015; contributor

• Recipient of the Martin Luther King Jr. Award for Human Rights, awarded by the Human Rights Commission of Marin County in San Rafael, CA; Jan 2013.

Soft Skills List

• Problem Solving & Creativity

• Collaboration With Various Teams

• Strong Work Ethic

• Time Management

• Critical Thinking

• Self-Confidence

• Handling Pressure

• Leadership Skills

Relevant Courses: Intercultural Identity & Bias; History US Counterterrorism Policy; Directed Study: Apocalyptic Jihad Race. Case of Iran vs. Islamic State; Global Jihadism; Terrorism & Counterterrorism in Africa; Apocalyptic Millenniarism; Insurgency & Security Policy; Terrorism & Media in the Middle East; International Security Research & Analysis; Counterterrorism; Intro to Terrorism; Drones and Surveillance; Science and Technology for NPTS; Creativity in Combating WMD Terrorism; Intro to WMD’s; Cyber Security Aspects of Nuclear Security.

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