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Medical Billing

Chicago, Illinois, United States
April 10, 2018

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*** ******** ******

Joliet, IL 60435


I am an ambitious career-oriented energetic individual with a keen interest in your company. I possess twenty years of diverse business experience in the healthcare industry. I understand the importance of excellent customer/public relations and strong communication skills. I feel confident that given the opportunity, I can make an immediate contribution to openings you have.


MEDICAL BILLING CONSULTATION December 2011- January 2017

Clients included: Cadence Health, Silver Cross Hospital, IKS, Aunt Martha’s Clinic, Vein Clinic of America,

Medical billing and follow up on claim

Billed Commercial and Managed care Billing

Pre registering patient for medical testing

Insurance verification

Medical Insurance billing: billed patient claim. Commercial plans. Managed care plans, Medicare and Medicaid billing.

Medicaid billing: process claim thru Medicaid billing systems.

Verify insurance eligibility

Medical record

Pulling file for physician

Copying medical records

Provena St. Joseph Clinic - Downers Grove July 2010 - December 2011

Medical Receptionist

Answer phone, made appointment, verify insurance, insurance billing.

University of Chicago Finance Office February 1990 - April 2010

Patient Finance Representative

Fielded inbound patient calls regarding invoices and patient refunds.

Data entry of patient information

Responsible for billing and collecting from all commercial and government insurance agencies.

Handled all disputes regarding charges, accepted credit card payments and adjusted invoices accordingly.

Provided explanation of benefits to patients over the phone

Processed UB92 hospital claim forms daily.

Mailed and faxed claims while preparing appeal letters, correspondence mail.

Insured proper contractual adjustment were posted to accounts.

Knowledge of Medical Terminology.

Payment Posting.

Primary and Secondary Billing; Medicare and Medicaid Billing

Oversaw pre-approval for hospital and some inpatient procedures

Reviewed medical claims and EOB's with no response or denials and followed up with insurance companies.

Verified insurance coverage.

Made follow-up calls to patient to insure claims were process correctly.

Cigna Healthcare September 1989 - February 1990

Customer Service Representative

Answered inbound calls for customer inquiries.

Checked status of outstanding HCFA claims and proved followed up with the customers/clients.

Sent claims back for reprocessing and reviews.


Joliet Junior College-Joliet, IL : Associate Degree in Business

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