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Administrative Assistant Customer Service

Houston, Texas, United States
22-25 HR
April 10, 2018

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Jeanette Rodriguez

***** *********** ****

Houston, Texas 77015



I am seeking an Administrative Assistant position which would utilize my exceptional skill set in providing accurate and expeditious travel arrangements, meeting schedules, appointments, and all other required office duties. I grasp new concepts and ideas quickly, with the ability to work under pressure. As a dedicated hardworking individual who exhibits excellent working standards, I am certain that I would be a positive addition to your team.


Microsoft Office (Word, Excel, Outlook, PowerPoint), Ten Key, Internet Research, Type 40-50 WPM.

Construction and Accounting Software (Blue Builder, Sales force, Great plains)

Excellent communication skills, able to compose and proofread written correspondence as required.

Strong work ethic, with professional and personal accountability.

Over 10 years of administration assistance and Customer Service.

Data entry, Collections, Invoicing, Filing, Electronic Filing and many other organizational skills.

Bilingual – Spanish speaking.


August 2017- November 2017: KISUMA AMERICAS INC.

Logistics Customer Service Representative- Assist logistics supervisor on all daily tasks. Receive all import/export documents from the Netherlands and Japan into the system. Process all international documents with broker and or with the customer for customs purposes such as Bill of ladings, packing list, CoA’s and final invoices. Update and produce reports, maintain all incoming and outgoing shipments and maintain master inventory logs.

February 2017-July 2017: INDUSTRIAL VALCO

Warehouse Office Clerk- Assist the office supervisor and the warehouse manager with all daily duties. Set up and schedule transportation for material. Process daily invoices, bills of ladings, receive inventory into the system and track inventory in the master log. Assist customers with warehouse pickups in the system. Produce receipts and heat code documents for material purchased by customer.

January 2016-August 2016: BIGGE CRANE AND RIGGING

Sales Administrative Assistant- Assist with sales quotes and leases to customers using Blue Builder. Make inquiries in order to receive all required invoices and paperwork from the customer. Assist with making air, car, and hotel travel arrangements for employees. Update and produce reports, and maintain master schedules and logs. Maintain all project correspondence and documents including receipts, change tracking, status, reproduction, document retrieval, scheduling, archiving, and turnover of all project documentation.

August 2014 to January 2016: MARJORIE ANNE MCBATH

Personal Assistant- Personal Assistant for busy Professional in Downtown. Provided weekly travel arrangements for air, car, and hotels for all business needs. Utilized my organizational skills to complete all personal projects in a timely and efficient manner. Also maintained an appointment calendar and created a monthly expense report for reimbursement purposes.

November 2012 to July 2014: TADANO AMERICA CORPORATION

Sales Administrative Assistant- Create and process sales invoices using Great Plains, manage inventory and sales logs, Update Inventory Reports/Spreadsheets, create purchase orders and bill of ladings. Manage South American accounts & Letters of credit documentation requirements. Communicate daily with customers both verbally and in written correspondence.


North Shore Senior High – Diploma Houston, Texas 2000

San Jacinto College – Business of Administration (Certificate) Houston, Texas (2013 – 2014)

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