Senior Salesforce Certified Developer & Admin
Resume:
Ankita Bhardwaj
Address: D *** Prime City,Doddathogur,
Electronic City Phase 1,Bangalore,India-560100
E-mail: ****.****@*****.***
Phone: +91-819*******
Summary
Around 7 years of IT industry experience encompassing a wide range of skill set, roles and industry verticals.
5 years of experience in Salesforce.
Extensive experience in Design, Development and Deployment
Strong Knowledge of SFDC standard Data structures and familiarity with designing Custom Objects and Force.com platform.
Experience in Lightning Design System, Lightning Components and Lightning Data Service.
Extensive Experience in Apex Triggers, Visual Force Pages, Apex classes, Batch Apex, Scheduler Class, SOAP Web Services.
Experience using Profiles, Roles, Custom Objects, Page Layouts, Org-Wide default, Sharing rules, Workflow, Process Builder, Reports and Dashboards.
Proficient in using meta-data migration tools like Eclipse IDE and Salesforce Data Loader.
Good experience in implementing Salesforce Automation and Data Validation using Triggers, Workflow rules, Process Builder, Approval Process, Validation rules, Formula Fields, Scheduled jobs as per business requirement.
Good communication skills, interpersonal skills, self-motivated, quick learner, team player.
Professional Experience
Working for IBM India Pvt. Ltd. as Senior System Engineer from Feb 2106 to till date.
Worked for TEKsystems as Salesforce Developer from Jan 2014 to Feb 2016.
Worked for Tata Consultancy Services, Bangalore as System Engineer from March 2011 to Jan 2014.
Certifications
Salesforce Certified Platform Developer-I
Salesforce Certified Administrator
Java Standard Edition 6 Programmer Certified Professional Exam 1Z0-851
Work Permit Status
H1 B Visa valid till September 2018.
L2 Visa valid till February 2021.
Skill Set
Programming Languages : Apex, Visualforce, Web Services, Lightning, SOQL, Core JAVA
Databases : MS-Access, Oracle
CRM : Salesforce
Tools : Eclipse, Force.com Data Loader, Developer Console, HP Exstream
Academic Record
B.Tech (CSE) from Gautam Buddha Technical University, Lucknow (U.P.) with 71.62% in June 2010
Intermediate (+2)(U.P. Board) with 79.6% in March 2005
SSC (U.P. Board) 70.0% in March 2003
Project Details
Project#1: Bombardier Aerospace
Client : Bombardier
Team Size : 6
Duration : from December 2017 to till date
Technologies : Salesforce, Apex, Visualforce
Description
Bombardier Aerospace are leaders in Aerospace and Rail Transport Industry. It has headquarters in Montreal, Canada and manufacturing and Offices around the globe. Is the 3rd largest aircraft manufacturer after Boeing and Airbus. It is headquartered at Montreal, Canada. They manufacture Business, Commercial, Amphibious and specialized aircrafts and provide aero structures and Engineering services. As the world’s leading manufacturer of both planes and trains, they have built an extensive and diverse portfolio of winning mobility solutions. From category-defining business jets and commercial aircraft designed for the challenges of today, to sleek high speed trains and public transit that’s smarter than ever. The most important success factor is their employees, all 74,000 of them. They are focused on making mobility more efficient, sustainable and inviting than ever before. They call it The Evolution of Mobility.
Roles & Responsibilities
Worked on RFC which involves profile, role and sharing rule creation.
Worked on user activation, user deactivation and daily termination report.
Worked on DMR RFC which involves custom button creation and profile changes.
Project#2: CRM Migration/Advisor Desktop Release 5
Client : Suntrust Bank
Team Size : 9
Duration : from April 2106 to March 2017
Technologies : Salesforce, Apex, Visual force
Description
SunTrust bank is 7th largest bank in United States and is familiar name for Wealth & Investment Management in the banking industry. Through banking subsidiaries, the company provides deposit, credit, Trust, and investment services through broad range of retail, business, and institutional clients. Other subsidiaries provide mortgage banking, brokerage, investment management, equipment leasing and capital market services. SunTrust provides customers with a full range of technology based banking channels, including internet, PC and Automated telephone banking.
The goal of the Advisory Desktop Release5 project is salesforce.com enhancement and increase functional integrations to improve the productivity with in Advisor Desktop Application. Advisory Desktop Application needs to be customized for adding new accounts and feeding data from Various Sources. Introducing the new financial Accounts such as Credit Card, Student loan, light stream accounts to Advisory desktop application and context passing to source application from advisory desktop application.
Roles & Responsibilities
As a developer involved in Analysis, design, development, testing and implementation of CRM solutions for new implementations and upgrades for SunTrust Bank.
Gather and analyze business requirements from Product Backlog. Analyzing the requirements and converting business needs to technical development.
Attend daily Standup, Technical Review meeting and other meetings.
Support to Business Analyst for filling any gaps or answering any business or technical questions and building out POC’s.
Worked on Lightning Design System to provide same look and feel as lightning to account record detail page.
Develop Visual force pages, controller extensions, Apex classes, triggers, test methods, custom Controllers and Batch apex for different functional needs and implemented the business logic based on the requirements
Develop iwork module, inoticeboard module, DHC, Web Referral, Add Support Team,
Work on Apex Batch to mass update records in production based on the business requirement.
Work closely with BA for enhance the code as per business requirements.
Work closely with the business and IT teams in design discussions, reviews and test cycles.
Migrate the changes using change sets and Eclipse.
Integrate Advisory Desktop application with external applications using SOAP API and Continuation framework.
Use Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files.
Develop and implement security and sharing model of Salesforce org by configuring profiles, field Level security, Org Wide defaults, Sharing rules, Manual Sharing and Permission Set.
Involved Unit/Peer/System/Integrating/Functional testing in all phases.
To perform code review to meet the compliance requirements of client’s and IBM’s coding standards
Establish Quality procedure for the team and continuously monitor and audit to ensure team meets quality goals.
Project#3: SRM –Service Request Management (GSD-Global Support Delivery)
Client : Hewlett Packard
Team Size : 10
Duration : from August 2015 to Feb 2016
Technologies : Salesforce, Apex, Visual force
Description
SRM R6 is 6th release in sequence. SRM module works on projects, project task and assignment of resources to project task.
Roles & Responsibilities
Started working from release 5 in SRM.
Worked on Visual force, Apex classes, and Web service apex callouts (SOAP).
Worked on R6 design which includes Credit Balance Iframe display, Asset load UI and Streaming API implementation for status display on Custom Quote
Project#4: RDPM –Resource Demand & Profile Management (GSD-Global Support Delivery)
Client : Hewlett Packard
Team Size : 7
Duration : from Dec 2014 to July 2015
Technologies : Salesforce, Apex, Visual force
Description
RDPM R4 is 4th release in sequence. GSD works for handling cases raised for HP products through different modules – FSM, CSC, RDPM and SRM.RDPM module contains information on resources (engineers) and skills and populate data in FSM (Field Service Management-managed application), CSC (Call service center) and SRM (service request management).
Roles & Responsibilities
Started working from release 3 in RDPM.
Worked on Visual force, Apex classes and Test classes for records display and adding records through UI.
Worked on SFDC triggers using trigger framework.
Worked on production defects.
Project#5: Joint Business Planning (SPT-Sales Process Transformation)
Client : Hewlett Packard
Team Size : 7
Duration : from Jan 2014 to Nov 2014
Technologies : Salesforce, Apex, Visualforce
Tools : HP Exstream
Description
Partner Relationship Management deals with serving Partners with portal access through a concept called Partner Portal in Salesforce.com. Partners at HP would be periodically requested for enhancements that are needed to provide ease of using Salesforce application and smooth business transition using partner portal in Salesforce.com. Partner Relationship Management R11 is 11th release in sequence providing the partners with enhanced use of application through one more level of automation in Joint Business Planning module.
Roles & Responsibilities
Started working from release 9 on Joint Business Planning Application.
Worked on Custom Buttons, Visual force, Apex and Test classes for generating Partner Briefing Document in MS –Word format.
Worked on Joint Business Planning (JBP) module for generating PPT via SFDC, tibco and HP Exstream.
Worked on HP Exstream tool for enhancements in PPT.
Worked on Workflow rules, SFDC triggers for JBP enhancements.
Worked on Visual force, Apex Classes and Custom Settings for automatic PDF generation on click of button.
Project#6: Genentech SFDC
Client : Roche, USA
Team Size : 10
Duration : Jan 2013 to Jan 2014
Technologies : Salesforce, APEX, Visual Force
Description
Genentech is a pharmacy related project of Roche. This project deals with sales & marketing and service & support of the medicine. It also takes care of medical representative's interaction with the doctors and patients and their reimbursement for the expenses incurred.
Roles & Responsibilities
Analyzed requirements, Involved in development.
Handled Defects.
Project#7: DPLI- DLF Pramerica Life Insurance
Client : DPLI
Team Size : 12
Duration : from Oct 2012 to Dec 2012
Technologies : Java, J2EE, SQL, PL/SQL
Tools : TCS Bancs V5 (IIMS tool), PL/SQL Developer
Description
DPLI is an insurance company.IIMS (Integrated Insurance Management System) is a tool that involves the management of all the processes from the initial submitting of a form for a new Life insurance request, issuance of a policy up to all the other process involved like processing the request, accounting transactions and claiming the policy. It is divided into four modules namely New Business, Policy Servicing and Claims, Accounting and Common Services.
Roles & Responsibilities
Worked on issues, that involve addition and deletions in the PLSQL procedures, functions, STP rules or involves writing new procedures or functions for implementing the logic requested.
Worked on Valuation extract.
Worked on updating STP rules for all traditional insurance products.
Worked on TCS bancs tool front end for Report generation, Document Creation, Agency Management, Batch Processes.
Project#8: Deutsche Bank- DBARRT
Client : Deutsche Bank
Team Size : 11
Duration : from June 2012 to Oct 2012
Technologies : Oracle 11g, UNIX shell scripting, SQL, Java
Tools : Axiom tool, Control M scheduler, Eclipse
Description
DBARRT is a strategic platform for Branch Regulatory Reporting for Global Business Services in APAC. The feeds coming in from different source systems are consumed and report is generated according to the requirements. Feeds pull/push from upstream and loaded in Axiom Database through axiom loader. Control M schedules jobs which will execute the specified shell script at specified time.
Roles & Responsibilities
Analyzed the requirement. Implementing change requests as requested by the clients, resolving bugs.
Looking after the development of feeds using Unix, Control M, Axiom
I worked on shell scripts like master script (used to call preprocess, load and post process scripts), preprocessing script(used to preprocess the feed data), load script(used to load data in axiom), post processing script(used to post process the feeds data like to move to backup) for feeds like SSR, Finacle, IDMS, Eplus etc.
Worked on Axiom tool for data loading and axiom workflows.
Worked on scheduling of jobs from control -m and executing them.
Project#9: Deutsche Bank-BREEZE Regulatory Reporting Project
Client : Deutsche Bank
Team Size : 11
Duration : from December 2011 to May 2012
Technologies : Oracle 11g, UNIX, SQL, PL/SQL, Core Java, J2EE
Tools : Control M scheduler, Eclipse
Description
BREEZE is a strategic platform for Branch Regulatory Reporting for Global Business Services in APAC.BREEZE application is a web-based application accessible through a web browser. Feeds pull/push from upstream and loaded in Breeze database. Control M schedules jobs which will execute the specified shell script at specified time.
Roles & Responsibilities
I worked on pulling feeds from upstream (SUMMIT) and load in BREEZE database by using DB adapters.
I worked on LS2 real time feeds, using adapters for pulling feeds and SQL loader for loading feeds.
Personal Details:
Name: Ankita Bhardwaj
Father’s Name: Shri Ashok Kumar Bhardwaj
Date of Birth: 16th June 1988
Declaration:
I hereby declare that the information provided by me is authentic and true to my knowledge.
Ankita Bhardwaj
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