Human Resources Manager
Resume:
************@*****.***
Suwanee, GA
Amanda Sands, MPA, SPHR
Human Resources Business Partner
Results oriented, people focused professional with 10+ years’ progressive experience in HR. Senior Professional in Human Resources (SPHR) and Lean Six Sigma Green Belt certified. Knowledgeable in all aspects of human resources including a high level of business acumen. Confident building relationships with all levels of stakeholders. Reputation for picking up new and/or complex concepts quickly. Excellent written and oral communication skills. Knowledgeable in federal and multi- state laws, regulations and policies. Master’s degree in Public Administration with a specialization in HR. Responsibilities leading all aspects of HR across multiple industries and at multiple sites. Core Competencies:
Process Improvement
Risk Management
Project Management
Employee Relations and Investigations
Recruitment and Talent Selection
HR Audits
Performance Management
Employee and Management Training
HR Compliance: Federal and Multi-state
Compensation and Classification
Strategic Planning and Leadership Development
Employee Retention and Engagement
Budgets and Finance
Reports and Analysis
Organizational Development and Management
Workforce Planning
Operations and Negotiation Skills
Orientation and Onboarding
Professional Experience
Wolters Kluwer, (a global technology company) North American Sales, Marketing and Finance Human Resources Business Partner April 2016- Present Partner with multiple business units on strategic and operational HR functions. Coach employees and management to drive business results, consult with senior leadership on talent and organizational implications. Consult, support and recommend appropriate actions for employee relations, investigations, recruiting, succession planning, performance and talent management, coordinate employee terminations, exit interviews and analyze trends for recommendations, partner with HR COE to implement programs and initiatives, lead quarterly workforce planning efforts and succession planning sessions and analyze organizational metrics and make recommendations. Achievements:
Created Leadership Academy
Managed and implemented organizational restructuring across multiple segments
Implemented pay leveling within a segment
Standardized policies across locations within a segment
Recommended solutions to career pathing program within a segment
Implemented interim process between recruiting, hiring manager and IT to ensure new hires receive needed equipment by their start date
Developed a global new hire welcome box
CertiPay, LLC (a Payroll technology company),
Human Resources Business Partner September 2014- April 2016 Partner with clients and executives nationwide to provide strategic and operational guidance in all aspects of Human Resources. HR guidance includes comprehensive HR audits, workforce planning, succession planning, employee 2
relations, payroll, performance management, benefits, training, hiring and selections, recruiting, onboarding, terminations, reports and analysis, multi-state compliance, employee handbooks, employee surveys, creating and updating policies, compensation analysis, strategic planning, leadership development, employee retention and engagement, assistance in unemployment hearings and sales prospecting. Work with all levels of stakeholders to gain
“buy in” and accomplish company goals.
Achievements:
Reduced payroll processing time by 50% for one client
Created a performance evaluation form and process for a client
Conducted organizational structure and compensation analysis to yield savings of $100,000
Improve federal and multi state compliance for all clients
Win 90% of unemployment claims due to training and documentation
Work in and lead teams to meet and exceed client expectations
Perform an in-depth HR Audit for each client to determine areas for improvement and present findings and recommendations to executive level management
Advise multi-state and multi- site clients in the following industries: hospitality, manufacturing, technology, retail, and professional and public services
Assumed the VP of HR’s responsibilities when she resigned Certifications:
Senior Professional in Human Resources (SPHR)
The University of Georgia
Business Affairs Manager July 2013-August 2014
Business Manager February 2012-July 2013
Human Resources Specialist January 2011- February 2012 Oversaw and consulted on all business functions within the Division and its 17 reporting departments. Business functions included budgets, finance, HR, project management, workforce planning, organizational structure, purchasing, staff management, and daily operations. Achievements:
Created and lead the Student Affairs Business Advisory Council (SABAC) as a forum for business managers and directors within the Division to stay up-to-date on policies while also talking openly about best practices, suggestions, questions and ideas
Streamlined divisional approval paths to maximize efficiency
Contributed to a University wide working committee on how to implement the new E-Verify laws and then trained the Division
Managed the project life cycle of the departmental renovation that displaced all workers and came in 15% under budget
Chaired the Performance Evaluation Task Force to create a new performance evaluation tool that more accurately evaluated employee performance while also serving as an employee development tool
Streamlined the IT purchasing process
Consulted with the Director to implement several change initiatives including reorganizing the departmental structure, processes and work flows
Co-chaired a campus initiative to implement the “Extra Mile” employee recognition program, determined the nomination criteria, selected the winner and planned an award ceremony
Created the UGA Gwinnett Campus employee handbook
Created an onboarding program
Implemented several programs to improve employee morale, including monthly staff meetings, an employee suggestion box, flex time, and Friday brown bag all staff lunches Certifications:
Earned my Lean Six Sigma Green Belt certification
Completed the High Impact Leadership Program
Completed the Diversity and Inclusion certificate
Professional in Human Resources (PHR)
3
Mud Pie, LLC (a wholesale giftware company)
Sales Assistant-Key Accounts/International Sales July 2009- January 2011 Achievements:
Created a new approval process to verify the validity of potential clients
Organized and promoted a sales event to the general public that raised over $10,000 for local charities. Each item was priced between $1 and $3.
Suggested new programming so International account orders could be processed in a more efficient manner
Highest single sale of the July 2010 show in Atlanta, GA among 60 sales reps Emory University, Goizueta Business School
Assistant to the Registrar October 2008-May 2009
Achievements:
Assumed the Director of Registrar Services’ duties and responsibilities while she was out for 10 weeks for FMLA
Developed and implemented a new process for creating the final exam, summer and fall teaching schedules between multiple programs for the entire business school
Created a new process to check the accuracy of undergraduate degree audits ASA Financial Services
Human Resources Manager May 2005-October 2008
Achievements:
Started the HR department
Created new employee onboarding program
Created the first employee training programs
Created the first employee recognition program
Created an employee handbook to ensure compliance Education and Certifications
Senior Professional in Human Resources (SPHR), Human Resources Certification Institute, December 2015
Society for Human Resource Management- Certified Professional (SHRM-CP), Society for Human Resource Management May 2015
Lean Six Sigma Green Belt, University of Georgia, Terry College of Business, May 2014
The University of Georgia, Master of Public Administration, specialization in Human Resources, May 2013
The University of Georgia, Bachelor of Science in Education, Sport Management, May 2008 Memberships
Society for Human Resources Management (SHRM), Member (2011-present)
Friends of Disabled Adults and Children, Volunteer (1992-present)
SHRM- Atlanta, Member (2011-2013, present)
Project Management Institute (PMI), Member- (2013-present)
College Business Management Institute- (2013- 2014)
President of the UGA Alumni Association- Barrow/Jackson County Chapter (2011-2013)
Girl Scout Gold Award Recipient (2004)
4
Computer Skills
Proficient in:
Microsoft Office (Outlook, Excel, Word, PowerPoint, Project, etc.)
Virtual Edge (Applicant Tracking)
Concur
Time Co (Time and Attendance)
Kronos (Payroll)
CertiPay (Payroll)
I-Applicant (Applicant Tracking)
Engencia (Travel)
CertiPay Onboarding
PeopleSoft
WebDFS (Personnel and Budget)
Arrow (Financial)
IMS (Financial, Personnel and Student Records)
UGAMart (Purchasing)
E-Check (Reimbursement and Travel)
E-Leave (HR Leave Tracking)
I-enroller (Benefits)
MavenLink (Project Management)
SuccessFactors
Contact this candidate