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Human Resources Manager

Suwanee, Georgia, 30024, United States
April 10, 2018

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Suwanee, GA


Amanda Sands, MPA, SPHR

Human Resources Business Partner

Results oriented, people focused professional with 10+ years’ progressive experience in HR. Senior Professional in Human Resources (SPHR) and Lean Six Sigma Green Belt certified. Knowledgeable in all aspects of human resources including a high level of business acumen. Confident building relationships with all levels of stakeholders. Reputation for picking up new and/or complex concepts quickly. Excellent written and oral communication skills. Knowledgeable in federal and multi- state laws, regulations and policies. Master’s degree in Public Administration with a specialization in HR. Responsibilities leading all aspects of HR across multiple industries and at multiple sites. Core Competencies:

Process Improvement

Risk Management

Project Management

Employee Relations and Investigations

Recruitment and Talent Selection

HR Audits

Performance Management

Employee and Management Training

HR Compliance: Federal and Multi-state

Compensation and Classification

Strategic Planning and Leadership Development

Employee Retention and Engagement

Budgets and Finance

Reports and Analysis

Organizational Development and Management

Workforce Planning

Operations and Negotiation Skills

Orientation and Onboarding

Professional Experience

Wolters Kluwer, (a global technology company) North American Sales, Marketing and Finance Human Resources Business Partner April 2016- Present Partner with multiple business units on strategic and operational HR functions. Coach employees and management to drive business results, consult with senior leadership on talent and organizational implications. Consult, support and recommend appropriate actions for employee relations, investigations, recruiting, succession planning, performance and talent management, coordinate employee terminations, exit interviews and analyze trends for recommendations, partner with HR COE to implement programs and initiatives, lead quarterly workforce planning efforts and succession planning sessions and analyze organizational metrics and make recommendations. Achievements:

Created Leadership Academy

Managed and implemented organizational restructuring across multiple segments

Implemented pay leveling within a segment

Standardized policies across locations within a segment

Recommended solutions to career pathing program within a segment

Implemented interim process between recruiting, hiring manager and IT to ensure new hires receive needed equipment by their start date

Developed a global new hire welcome box

CertiPay, LLC (a Payroll technology company),

Human Resources Business Partner September 2014- April 2016 Partner with clients and executives nationwide to provide strategic and operational guidance in all aspects of Human Resources. HR guidance includes comprehensive HR audits, workforce planning, succession planning, employee 2

relations, payroll, performance management, benefits, training, hiring and selections, recruiting, onboarding, terminations, reports and analysis, multi-state compliance, employee handbooks, employee surveys, creating and updating policies, compensation analysis, strategic planning, leadership development, employee retention and engagement, assistance in unemployment hearings and sales prospecting. Work with all levels of stakeholders to gain

“buy in” and accomplish company goals.


Reduced payroll processing time by 50% for one client

Created a performance evaluation form and process for a client

Conducted organizational structure and compensation analysis to yield savings of $100,000

Improve federal and multi state compliance for all clients

Win 90% of unemployment claims due to training and documentation

Work in and lead teams to meet and exceed client expectations

Perform an in-depth HR Audit for each client to determine areas for improvement and present findings and recommendations to executive level management

Advise multi-state and multi- site clients in the following industries: hospitality, manufacturing, technology, retail, and professional and public services

Assumed the VP of HR’s responsibilities when she resigned Certifications:

Senior Professional in Human Resources (SPHR)

The University of Georgia

Business Affairs Manager July 2013-August 2014

Business Manager February 2012-July 2013

Human Resources Specialist January 2011- February 2012 Oversaw and consulted on all business functions within the Division and its 17 reporting departments. Business functions included budgets, finance, HR, project management, workforce planning, organizational structure, purchasing, staff management, and daily operations. Achievements:

Created and lead the Student Affairs Business Advisory Council (SABAC) as a forum for business managers and directors within the Division to stay up-to-date on policies while also talking openly about best practices, suggestions, questions and ideas

Streamlined divisional approval paths to maximize efficiency

Contributed to a University wide working committee on how to implement the new E-Verify laws and then trained the Division

Managed the project life cycle of the departmental renovation that displaced all workers and came in 15% under budget

Chaired the Performance Evaluation Task Force to create a new performance evaluation tool that more accurately evaluated employee performance while also serving as an employee development tool

Streamlined the IT purchasing process

Consulted with the Director to implement several change initiatives including reorganizing the departmental structure, processes and work flows

Co-chaired a campus initiative to implement the “Extra Mile” employee recognition program, determined the nomination criteria, selected the winner and planned an award ceremony

Created the UGA Gwinnett Campus employee handbook

Created an onboarding program

Implemented several programs to improve employee morale, including monthly staff meetings, an employee suggestion box, flex time, and Friday brown bag all staff lunches Certifications:

Earned my Lean Six Sigma Green Belt certification

Completed the High Impact Leadership Program

Completed the Diversity and Inclusion certificate

Professional in Human Resources (PHR)


Mud Pie, LLC (a wholesale giftware company)

Sales Assistant-Key Accounts/International Sales July 2009- January 2011 Achievements:

Created a new approval process to verify the validity of potential clients

Organized and promoted a sales event to the general public that raised over $10,000 for local charities. Each item was priced between $1 and $3.

Suggested new programming so International account orders could be processed in a more efficient manner

Highest single sale of the July 2010 show in Atlanta, GA among 60 sales reps Emory University, Goizueta Business School

Assistant to the Registrar October 2008-May 2009


Assumed the Director of Registrar Services’ duties and responsibilities while she was out for 10 weeks for FMLA

Developed and implemented a new process for creating the final exam, summer and fall teaching schedules between multiple programs for the entire business school

Created a new process to check the accuracy of undergraduate degree audits ASA Financial Services

Human Resources Manager May 2005-October 2008


Started the HR department

Created new employee onboarding program

Created the first employee training programs

Created the first employee recognition program

Created an employee handbook to ensure compliance Education and Certifications

Senior Professional in Human Resources (SPHR), Human Resources Certification Institute, December 2015

Society for Human Resource Management- Certified Professional (SHRM-CP), Society for Human Resource Management May 2015

Lean Six Sigma Green Belt, University of Georgia, Terry College of Business, May 2014

The University of Georgia, Master of Public Administration, specialization in Human Resources, May 2013

The University of Georgia, Bachelor of Science in Education, Sport Management, May 2008 Memberships

Society for Human Resources Management (SHRM), Member (2011-present)

Friends of Disabled Adults and Children, Volunteer (1992-present)

SHRM- Atlanta, Member (2011-2013, present)

Project Management Institute (PMI), Member- (2013-present)

College Business Management Institute- (2013- 2014)

President of the UGA Alumni Association- Barrow/Jackson County Chapter (2011-2013)

Girl Scout Gold Award Recipient (2004)


Computer Skills

Proficient in:

Microsoft Office (Outlook, Excel, Word, PowerPoint, Project, etc.)

Virtual Edge (Applicant Tracking)


Time Co (Time and Attendance)

Kronos (Payroll)

CertiPay (Payroll)

I-Applicant (Applicant Tracking)

Engencia (Travel)

CertiPay Onboarding


WebDFS (Personnel and Budget)

Arrow (Financial)

IMS (Financial, Personnel and Student Records)

UGAMart (Purchasing)

E-Check (Reimbursement and Travel)

E-Leave (HR Leave Tracking)

I-enroller (Benefits)

MavenLink (Project Management)


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