Customer service

Robert Scott

**** *. ********* *****

MOBILE, AL 36605

404-***-****

********@********.***

Professional Summary

I am an individual with experience in various areas and industries, who is currently seeking a career with challenging opportunities and the possibility for growth. Core Qualifications

Inbound calling experience Extensive customer service experience Sales experience Typing (40-45 wpm)

Data entry (numerical) Managerial background

Microsoft Word, Excel, and Powerpoint

Experience

M&P Services Clerical Aid Mobile, Al 8/2015- Present I am responsible for the filing of customers information and imputing data into their files. Alabama Cares Education Specialist Mobile, Al 10/2006- 6-2010 My responsibility and daily duties involved data entry of Statewide HIV results and the amount of individuals testing in the local Mobile area. I also was responsible for presenting HIV 101 to local colleges and high schools. I was to answer phones and schedule appointments for HIV testing.

Franklin Clinic Admin/Advocate Mobile, AL 8/ 2004- 9/2006 My duties included organizing the appropriate information needed for HIV testing. Duties also included the data entry of results from the HIV test into the Alabama Department of Public Health (ADPH) database. I was also responsible for testing individuals for HIV. Education

Grantham University Online Sophomore

Human Services/Criminal Justice

HIV 101 Linkage Mobile, Al May 2016

Certified completion