Manager Program
Resume:
VITA MALAMA www.linkedin.com/in/vitamalama
**********@*****.***
SUMMARY OF PROFESSIONAL QUALIFICATIONS
PROGRAM DEVELOPMENT & MANAGEMENT
Served as lead consultant for end-to-end delivery of organization wide surveys (employee health, engagement, culture, leadership transformation and learning & development) increasing operational effectiveness 14% for the fiscal year.
Defined organizational Employee Value Proposition (EVP) for external clients, increasing sourcing effectiveness 25% for recruitment process outsourcing (RPO) engagement.
Founder of The Birth Journey, a maternal health and wellness program designed to educate, prepare, and promote a positive birth experience for pregnant women and their birth partners. TALENT DEVELOPMENT & TRAINING
Conducted training needs assessment using subject matter experts to identify knowledge, skills, and abilities needed for successful knowledge transfer maintaining 87% of company’s intellectual property.
Led design and development process for large-scale recruitment training programs delivering 175 hours of training to 4,000 internal and external clients over three months.
Increased training efficiency creating one hour, self-paced safety training course for 600 employees reducing the number of safety incidents to 10 in one year.
RESEARCH DESIGN & METHODOLOGY
Employed various research methodologies (interviews, focus groups, surveys) to understand organizational culture to create marketing and training collateral.
Used qualitative methodologies to perform job analyses for healthcare engagement increasing confidence in competency mapping database and client satisfaction. DATA ANALYSIS & REPORTING
Designed text analytics corpus quantifying open-ended survey comments using statistical analysis software
(SPSS Text Analytics) reducing data analysis 48% per project.
Conducted analysis of variance (ANOVA) to determine most productive leadership style for innovation increasing sales 25% for products less than five years old. COLLABORATION & RELATIONSHIP MANAGEMENT
Collaborated with stakeholders to design operations improvement training increasing team productivity 1% and organizational sales $2.5MM in one quarter.
Became an essential partner establishing a frontline rotational program reducing burnout while maintaining a $60K daily operation rate.
Implemented agile training program reducing absenteeism from 1900 to 1300 hours and increasing end user satisfaction rating to 98%.
WORK EXPERIENCE
Talent & Leadership Development Consultant APC, IBM Leadership Academy, Denver, CO 2016 – Present Maternal Health & Wellness Birth Doula The Birth Journey / Denver Health Hospital 2017 – Present Talent Management Research Consultant KENEXA, an IBM Company, Denver, CO 2013 – 2016 Database Manager Intern EMERGENETICS INT’L, Centennial, CO 2012 Talent Assessment Intern YSC CONSULTING, Chicago, IL 2012 Program Analyst / Examiner CLAYTON HOLDINGS, Denver, CO 2010 – 2012 Commercial Contract Manager KEY EQUIPMENT FINANCE, Superior, CO 2007 – 2010 Program Manager mPOWERED, Lakewood, CO 2006 – 2007 EDUCATION
Master of Arts - Business Psychology The Chicago School of Professional Psychology Chicago, IL Bachelor of Science International Business / Management Iowa State University Ames, IA Study Abroad Program University of Wales Swansea, Wales, UK
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