Desktop Support Microsoft Office

DAVID MEJIA

***** ******** ****

San Antonio, Texas 78233

210-***-****

**********.**@*****.***

SUMMARY

Experienced router (LAN or Wireless) & digital phone installer (VOIP) / troubleshooter / tester

End User experienced in desktop support including software licenses, computer databases, disk formatting, hardware / software testing & upgrades / plug-ins

Working knowledge in the networking / testing of printers, routers, switches & gateways

Bilingual (Spanish & English)

Technical skills include:

Certifications: CompTIA Security+, Certified Cable, Internet & Digital Phone Technician

Operating Systems: Windows 8, Linux Redhat, Linux SUSE

Programming Languages: Java, Simple C

Script Languages: JavaScript, AGILE, VBScript, Database SQL, HTML, Awk, Sed & Perl

Applications: PeopleSoft, ERP I-Procurement, BMG, Apex, Adobe Photoshop, Microsoft Office, Eclipse, SharePoint, Microsoft OneDrive, PuTTY, WinSCP, Oracle VM VirtualBox, VDI, SAP, Microsoft Onedrive, IBM Rational Functional Testing (RFT) Automation, Selenium & Loadrunner

EDUCATION

Bachelor of Science in Computer Science, Minor in Spanish, The University of Texas at San Antonio, San Antonio, Texas, August 2005

Projects:

Low-level C programming for the creation and management of processes and the creation of client/server applications.

Created HTTP Proxy Servers using JavaScript – created client and server sockets and used buffered and input stream readers.

Basic UNIX Systems Administration

Used Sed and Awk Scripts to replace/modify target words and keep count of key words that were piped/redirected into text files using substitution, deletion, counters, and line/column numbers

Used Perl Scripts to open files, read/write to and from arrays and distinguish between binary and text files, and piping using grep, find, arrays, loops, shifting, and popping.

EXPERIENCE

ACCENTURE FEDERAL SERVICES, San Antonio, Texas 2015 - Present

PERFORMANCE STRESS TESTER (PST) – Responsible for recording/replay including the

simulation of multiple users all logged into the same website but performing different tasks on

different pages.

LoadRunner (VuGen, Controller & Analyzer) apps used to create multiple users, scenarios and stats.

Testing of Application websites for their maximum load capacity (limits)

Basic rewriting of script languages based on performance issues

Creating SAP automation test scripts

Regression testing

SUNSET LOGISTICS INC., New Braunfels, Texas 2014

Terminal Manager – Job duties included pre-employment, drug screening/testing, background checks, bookkeeping, vehicle maintenance registrations/records/inspections, log book verification, continuous improvement, social networking skills and safety compliance. Additionally, . . .

Set up, archive and manage personnel files for all drivers via Lee Trans.

Risk and safety management and performance

DAVID MEJIA . . . Page 2

EXPERIENCE (Continued)

Tracking of assets/equipment maintenance and repairs

Compiling of Power Point presentations showing P & L inquiries, audits, mileage, expenses and company goals

VULCAN MATERIALS COMPANY, San Antonio, Texas 2006 – 2014

Plant Office Administrator – Multifaceted functions involve setting up and using Excel to process Accounts Payable, Accounts Receivable, and Payroll for 100 employees. Additionally . . .

Responsible for input of customer account numbers, products, destination and weigh out information using the BMG Seltec System.

Handle the purchasing of all office supplies, equipment, and stamps in procurement using Enterprise Resource Planning (ERP) app.

Set up and manage personnel files for all employees, complete background checks, and driving record checks for drivers.

Manage a suspense files to ensure currency of all vehicle inspections, drivers’ licenses, and other time sensitive activities.

REFERENCES AVAILABLE ON REQUEST

Contact this candidate