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Microsoft Office Manager

Location:
Saratoga, California, United States
Posted:
April 10, 2018

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Resume:

Pooja Sudi Reddy

ac43hj@r.postjobfree.com, 419-***-****, Santa Clara, CA

Objective

Seeking Business readiness analyst opportunity that will effectively maximize my 4 years of experience as a Business Analyst and Project management

Work Experience

Oct 2016- present SEI Investments

Business Analyst/ Business Strategist

This project “IMS Platform” consists of various applications within itself i.e. Manager Dashboard, Insight, ECR, and Regulatory reports and IMS workflow. Mainly focused on Manager Dashboard, it provides services for various Accounting systems such as Investran, Investier and Geneva

Defined business, technical, functional and non-functional requirements for IMS business lines.

Identified challenges and resolved issues involving the stakeholders.

Helped in strategizing a plan to decrease the cost of support significantly by analyzing metrics using data driven technologies

Improved business processes by using data driven tools.

Delivered Business requirements document for various projects.

Created wireframes and mockups to help developers and testers to understand the requirements.

Prioritized tickets for monthly releases

Supported multiple releases and smoke tested the requirements

Efficiently expedited the business sign off process by coordinating with various teams internally.

Tools used: MS Visio, JIRA, Microsoft Office Suite, Mysql, and SharePoint.

Feb 2015 – Oct 2016 KPMG

Business Analyst (Lead)

This project is mainly design and development of audit industry's one of the most technologically empowered tool and audit management system called eAudIT.

Led the business analysis team

Created documentation, workflows, and program functions for the business systems.

Assisted QA team to validate test cases against the requirements

Organized review sessions with the project team and expedited Business/Technology sign off.

Ensured continued operational quality by documenting bug fixes, enhancements to developers.

Tools used: MS Visio, HP Application Lifecycle Management V11 (Quality Center), Microsoft Office Suite, and SharePoint.

Dec 2013 – Dec 2014 ILLINOIS DEPARTMENT OF HUMAN SERVICES, OFFICE OF INSPECTOR GENERAL, IL USA

Management Operations Analyst

This project is about investigating allegations of abuse or neglect of individuals who receive mental health services or developmental disability services in programs that are operated, licensed, certified or funded by the Illinois Department of Human Services.

Assisted in the completion of several requirements from Senate Bill 26

Introduced more efficient use of technology in the ADI Unit process.

Assisted with multiple tasks during the evaluation period, including creation of a workflow chart, updating data into a spreadsheet, then into a database, reviewing provided verification and completing recommendation templates and notification emails on pending/completed referrals.

Tools used: MS Visio, MS Word, Excel, PowerPoint

Education

University of Illinois

Masters in Computer Science GPA: 4.00

Jawaharlal Nehru Technological University, India

B.Tech in Computer Science GPA: 3.60

Skills

Proficient in Agile, Waterfall, Spiral

Strong working knowledge of MS Project

Working knowledge of MS Word, Excel, Power Point, MS SQL Server 2005/2008,Load Runner, Bugzilla, Microsoft Visio, UML

Knowledge of Gainsight and Salesforce

Familiar with Windows, MacOS, iOS operating systems, MySql database

General Strategy

Knowledge on Tableau



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