Customer Service Human Resources

Keeyon M. Weathersby

Human Resource Professional

*** **** ********* ***, ******** Heights, IL 60139 630-***-**** ********@*****.***

SUMMARY STATEMENT

Provided administrative support to the Human Resources Director on all personnel matters and assists with payroll processing.

Produced results in fast paced environments by adapting and implementing new strategies.

Team oriented leader who motivates members to exceed expectations.

Reputation that demonstrates accuracy and thoroughness and monitors own work to ensure quality.

Strong analytical and reasoning skills; problem-solver; excellent written and verbal communications skills.

Managed competing demands and was able to deal with frequent change, delays or unexpected events.

Played a critical role in creating and maintaining employee records, playing close attention to the confidentiality of the information

Education

Master of Human Resource Management, Robert Morris University, Chicago, IL, 2013

Master of Business Administration, Robert Morris University, Chicago, IL, 2011

Bachelor of Arts in Business Administration, Robert Morris College, Chicago, IL, 2002

Associate of Science in Computer Science, Robert Morris College, Chicago, IL, 2001

PROFESSIONAL EXPERIENCE

GKN 10/2016-12/2017 Woodridge, IL HR Generalist

Administered health and welfare plans including enrollments, changes and employee check-ups.

Scheduled meetings and interviews with staffing agencies and candidates

Assisted with processing of terminations.

Processed permanent and temporary employee's payroll (weekly and bi-weekly)

Performed customer service functions by answering employee requests and questions

Maintained 200-220 permanent and temporary employee records and medical files

Documented OSHA Recordables and processed worker's compensation claims

Manage workflow to ensure all payroll transactions are processed accurately and timely

Handle voluntary and involuntary deductions.

Enter changes to employee payroll records.

Communicate with employees regarding changes in salary, benefits, etc

Process employee Time & Attendance data from the Time system to payroll and reconcile variances utilizing tools in the Time and payroll systems.

IAA 10/2015-9/2016 Westchester, IL

Contract - HR Assistant (through Arlington Resources, Inc)

Organized HR File Room.

Verified I-9 documentation and maintains that they are current

Performed customer service functions by answering employee requests and questions

Entered over 2500 employee files in Excel spreadsheets.

Filed over 2500 employees files alphabetically.

Organized employees by 5 different regions.

RMS 03/2014 to 03/2015 Joliet, IL

HR Coordinator

Administered health and welfare plans including enrollments, changes and terminations. Processed required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions.

Scheduled meetings and interviews as requested by the director of HR.

Performed customer service functions by answering employee requests and questions

Verified I-9 documentation and maintains that they are current

Assisted with processing of terminations.

Submitted the online investigation requests and assists with new employee background checks.

LIEBERMAN MANAGEMENT SERVICES 01/2012 to 03/2014 Elk Grove Village, IL

Senior Documentation Specialist/HR Assistant

Does day to day document control works including setting up structures and maintaining thereof, scanning, uploading and retrieving documents, conversion of document file formats, managing document flow, approvals and revisions and managing document library and archives.

Communicates/Liaisons with Property Management & Human Resources Team, Client and Contractor's effectively and resolve problems and issues relating to Human Resources and Documentation.

Assists HR Team with various research projects and/or special projects.

Files papers and documents into appropriate employee files.

Makes photocopies, faxes documents and performs other clerical functions.

ILLINOIS HIGH SCHOOL ASSOCIATION 01/2002 to Present Bloomington, IL

Sports Official

Officiating high school contests are played in accordance with rules and regulations.

Inspect sporting equipment and/or examine participants in order to ensure compliance with event and safety regulations.

Confers with other sporting officials, coaches, players, and facility managers in order to provide information, coordinates activities, and discusses problems

ROBERT MORRIS UNIVERSITY 2010/2011 Elgin/Schaumburg, IL

Graduate Assistant

Supports departmental processes related student recruitment including contacting prospective students, creation of marketing materials, peer advising/mentoring, conducting campus tours and orientation activities, and delivery of presentations.

Responsible for duties such as tutoring, examining and helping homework assignment

Responded and handled the incoming phone calls for the director of education, director of admissions and director of administration.

Prepare all written communication, flyers on upcoming events and fact sheets and prepared weekly bulletins.

Coordinates undergraduate student event planning and student projects including lunches, student trips outside of campus Inspect sporting equipment and/or examine participants in order to ensure compliance with event and safety regulations.

Systems

Microsoft Windows 7 & 8, NT, XP, Office Suite, JD Edwards, ADP, SAP, Siebel, ACT 3.0, Lotus Notes, Linux, Outlook, Adobe Acrobat/Reader, Oracle, Taleo, iCims, Smart Recruiter, Peoplesoft and Workday.

Organizations

Society of Human Resources Management - Member

Phi Beta Sigma Fraternity Inc. (Epsilon Chi Sigma Chapter) - Recording Secretary

National Pan-Hellenic Council Of Chicago - Delegate

Illinois High School Association - Member

REFERENCES WILL BE PROVIDED UPON REQUEST

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