Randolph B. Richards, Jr
*** ******* ***** ************, ** 22968
ac43fc@r.postjobfree.com 301-***-****
Highlights of Qualifications
20+ Years of Management Experience
Excellent at Assessing Needs and Planning Accordingly
Data Integrity Experience
Excellent Written and Verbal Communication and Interpersonal Skills
Work History
Bank of America, Charlottesville, VA 10/2016-10/2017
Sales Support Treasury Associate
Performed advanced, and confidential administrative duties that support the sales and operational functions of the Charlottesville, Harrisonburg, Shenandoah, Southwest VA, and West VA markets
Prepared meeting agendas, memos, and correspondence for two Relationship Managers and multiple Market Executives including coordinating busy and shifting office calendars and complete a variety of non-routine assignments
Required to attended client and market meetings for the purposes of recording, preparing, distributing minutes and reports while exercising discretion in handling confidential, sensitive and timely information
Responsible for editing written materials for proper content, format, grammar, punctuation, and sentence structure using my knowledge of proper spelling, grammar, punctuation, and sentence structure to ensure that written materials are prepared, completed and reviewed for error-free and concise work
Completed research for Relationship Management and Market Executives on business by reviewing and analyzing specialized reports which summarized needed information and data in order to identify trends
Responsible for high quality data integrity in Corporate Banking systems for Business Banking Clients and Prospects as well as reporting the Data to Clients, Relationship Managers, and Market Executives
Bank of American, Ruckersville, VA 08/2014-10/2016
Banking Center Manager
Responsible for operational excellence that insured profitable growth within the company and resulting in exceptional loss control
Maintain complete professionalism while dealing with and communicating ideas to various audiences from senior management to external clients while maintaining confidentiality of sensitive and information obtain through completing assignments
Responsible for the managing and prioritizing daily duties and assignments of multiple complexities involving communication, planning, and coordination of the banking center staff and other branches
Coach employees on sale opportunities by establishing and monitoring employee goals while motivating employee to participate in branch success
Responsible for new deposit accounts by selling and cross-selling customer appropriate products and services to meet financial needs
Plan, manage, schedule, and oversee that daily activities of employees to ensure proper coverage
SunTrust Bank, Charlottesville, VA 08/2013-08/2014
Banking Center Manager
Supervise assigned employees including staff selection and training; assignment of work to goals; performance reviews; rewarding and disciplining employees
Manage and prioritize multiple assignments for the banking center staff, while working independently to carry out critical and time sensitive projects with limited instructions
Plan, manage, schedule, and oversee that daily activities of employees to ensure proper coverage to insure sale results and customer service
Ability to strategically discuss multiple aspects and impacts of business issues and effectively project them into the future
Randolph B. Richards, Jr
ac43fc@r.postjobfree.com 301-***-****
Page 2
Bank of America, Orange, VA 07/2009-08/2013
Assistant Manager
Assist banking Center Manager in Banking Center Operation and Sales
Assisted Banking Center Manager with Planning, managing, scheduling, and overseeing the daily activities of employees to ensure proper coverage and sale results
Manage cash flow forecasting by working in partnership with the Branch Manager; and establish systems to support operations
Hands-on oversight in maintain facility services by organizing operations and procedures, including but not limited to: sales life cycle, technical support and information services
Rite Aid, Waldorf, MD 08/2008-07/2009
Store Manager
Maintain internal control and safeguards for receipt of revenue, costs, budgets and actual expenditures
Managing all aspects of the operations of a business including human resources, deposit preparation, payroll control, supply ordering, and expense control
Accountable for ensuring that store exceeds company expectations in sales by ensuring that all major sales floor projects are completed within the time line dictated by company procedures with little to no interruption to the business or customers
Exceptional ability to perform and delegate duties of multiple complexities involving communication, planning, and coordination with other store within the assigned district
Responsible for Recruiting, Training, and Development of staff including subordinate management team to ensure performance at the highest levels in a retail environment
The Sports Authority Inc., Waldorf, MD 02/2002-08/2008
Store Manager
Managing all aspects of the operations of a business including human resources, deposit preparation, payroll control, supply ordering, expense control, and merchandising
Ensuring that all major sales floor projects are completed within the time line dictated by company procedures with little to no interruption to the business or customers
Oversee the daily activities of warehouse manager and warehouse employees by issuing work assignments and routines that improved efficiency and results
Responsible for Recruiting, Training, and Development of staff including subordinate management team by assigning and directing work; conducting performance reviews; motivating and disciplining employees to ensure performance at the highest levels in a retail environment
Petsmart Inc., Oxon Hill, MD 03/1997-02/2002
Assistant Store Manager
Managing all aspects of the operations of a retail business including deposit preparation, cash handling and expense control, human resources, payroll control
Responsible for recruiting, training, and developing floor staff to support the needs of a successful retail store Plan and schedule department and contractor functions to ensure the prompt delivery of purchased merchandise of the kind and in the amount ordered
Demonstrated capability to build enthusiasm within the store to create a positive work environment and maintain high morale among the workforce
Education
University of Maryland University College, Largo MD Business Management Studies
Northern Arizona University, Flagstaff AZ Parks and Recreation Management