Work Experience

Special Police Officer (Shift Supervisor) 10/2012 – Present

Allied Universal, Washington, DC

Supervisor: E. Bernard Guest Phone: 202-***-**** E-Mail: ac43fa@r.postjobfree.com

Maintains proficiency in the use of all assigned protective equipment, restraint devices and weapons. Preserves order and acts to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Builds, improves and maintains effective relationships with clients, other employees, and guests. Greets guests and employees in a cheerful and welcoming manner. Answers questions and assists guests and employees. Answers phones. Monitors closed circuit television systems and alarms. Reports safety concerns, security breaches and unusual circumstances both verbally and in writing. Handles security issues or emergency situations appropriately. Fully embraces security/safety training programs to enhance their ability to advance in their careers. Maintain all applicable state licensing and permit requirements for Armed Security Officers and specific protective device and weapons qualifications. Work in environments and under conditions that require carrying authorized weapons and ammunition, the use of protective gear and devices, and awareness of personal safety and safety of others. Maintains awareness and familiarity with the site-specific operations performance manual and post orders

Security Guard (Shift Supervisor) 08/2009 – 10/2012

Securitas Security Services USA, Washington, DC

Responsible for officer daily activities and scheduling. Completed incident reports, as well as, counseled all officers with regards to exercising compliance with the account. Conducted daily patrols in accordance with agency procedures and regulations. Implemented de-escalation measures in a timely fashion in order to diffuse tensions between belligerent students. Observe and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process. Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

Security Officer (Supervisor) 09/2007 – 09/2009

REIT Management and Research, Washington, DC

Responsible for daily activities, scheduling of officers, as well as reviewing all incidents and channeling payroll submissions. Report writing, counseling and performed other functions that supported the mission of the organization. Ensuring that daily patrols are conducted according to the handbook policies and procedures and making sure all officers are in compliance with the account.

Security Officer (Supervisor) 06/2006 – 04/2007

The Hudson and Desoto Apartments Washington, DC

Performed ID badge checks in the ain lobby, visitor logins, monitored closed circuit security television screens and patrolled the parking garage. Responsible for daily activities, officer scheduling, incident report reviews and payroll submissions. Report writing, counseling and making sure all officers are in compliance with company policies and procedures.

Secuirty Officer (Supervisor) 05/2005 – 05/2006

Master Locke Milwaukee, WI

Responsibilities included ensuring the safety and security of all staff, visitors, and property. Patrolling parking lots, external grounds and the interior of the facility and securing entrances and other designated spaces after hours.

Security Officer 09/2002 – 05/2005

Fox 5 Television Station Washington, DC

Provided security services for Fox 5 News employees and visitors. Conducted surveillance of building entrances and ensured the safety and security of all visitors and the property. Patrolled the parking lots and external grounds and kept logs of all security incidents. Worked hand in hand with law enforcement officers and fire department officials during emergency situations as needed and directed by company policies. Answered radio pages and calls in a prompt manner and prioritized calls based on level of importance. Maintained the safety and security of visitors and staff, along with performing identification and vehicle checks. Collaborated and worked with three other Student Directors in a housing complex, which served four hundred international, graduate, and undergraduate residents. Created, planned, and implemented educational, social, interpersonal, and recreational programs for residents. Securing speakers and leading specialists in different disciplines for meetings and programs. Conducting three programs per semester and work collaboratively with associates to complete an area program. Daily performed various administrative duties, which included maintenance requests, incident reports, and room transfers. Encouraged and enlightened residents on personal choices, and directed residents to appropriate university support resources for academic and career interests. Provided information and supported the enforcement of University of Maryland Eastern Shore and Residence Life rules and regulations to maintain a safe, orderly, educational, and enjoyable living environment.

Education

High School Diploma June 1989

Spingarn Senior High School – Washington, DC

Skills

Gathered and presented information to many different audiences, in many different formats; ranging from senior management, managers, professionals, peers, and other stakeholders.

Experienced in the composing and/or transcribing of letters, e-mails, reports, often of a confidential nature. Ensuring correct spelling, punctuation, and grammar in written materials.

Ability to successfully conduct security patrols without direct supervision.

Ability to communicate effectively, both orally and in writing.

Ability to complete routine paperwork.

Ability to understand and follow specific instructions and procedures.

Strong interpersonal skills, flexibility, and customer service orientation.

Ability to react calmly and effectively in emergency situations.

Skill in performing building security and lock procedures.

Knowledge of public security codes, policies, and regulations.

Ability to understand, follow, and enforce safety codes, regulations, and procedures.

Ability to detect problems and report information to appropriate personnel.

Trainings and Certifications

Allied Universal Edge Supervisory Course,First Aid,Handcuff, Certified Special Police Officer Training,Allied Universal Supervisory Educational Workshop, Baton, Mace

References

Available Upon Request

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