Data Entry Customer Care

CURRICULUM-VITAE

S/o-LATE RAMCHANDRA RAM

MATWARI KRISHNAPURI

Hazaribagh, Jharkhand-825301

E-mail Id: - *************@*****.***

Mob. No # 91-979*******/887-***-****

AJAY KUMAR

OBJECTIVE:

TO BE THE PART OF CHALLENGING ENVIRONMENT WITH THE PROSPECT OF LEARNING MORE AND GETTING THE CHANCE TO SHOW MY SKILLS AND WISDOM AND UTILIZING MY EXPERIENCE & QUALIFICATION.

WORK EXPERIENCE

A.ORGANIZATION : SHAILU E SOLUTION PVT LTD- HAZARIBAGH(PAYDUKAN)

JOB DESCRIPTION : SALES MANAGER

DURATION : JUNE 2017 to OCT 2017

WORK EXPERIENCE

B.ORGANIZATION : IDEA CELLULAR LIMITED- HAZARIBAGH(ADITYA BIRLA GROUP)

JOB DESCRIPTION : ACTIVATION OFFICER

DURATION : AUG 2015 to APRIL 2017

BRIEF OF RESPONSIBILITY:

ACCEPTING ONLY COMPLIANT DOCUMENT AND REJECT ONLY NON

COMPLIANT DOCUMENT

ACCURACY IN DATA ENTRY

PROCESS ADHERENCE AS PER GUIDELINES DOCUMENT PROCESS SPOKE MANAGEMENT

ENSURE AGENCY MAINTENANCE REGISTER,RECORD AND MIS AS SPECIFIED

ENSURE AGENCY DISPATCHES ALL ACTIVATED CAF TO CENTRE LOCATION

TIMELY REPORTING OF SYSTEM/PROCESS FAILURE SEND TO BOTH STAKE

HOLDER AT IDEA AND AGENCY AND ENSURE NECESSARY ACTION IS TAKEN

C.ORGANIZATION :AIRCEL IN HAZARIBAGH

JOB DESCRIPTION :DATA ENTRY OPARATOR

DURATION : MAY 2014 TO JULY 2015

BRIEF OF RESPONSIBILITY:

AUDIT AND FULL FILL THE CUSTOMER APPLICATION FORM.

RESPONSIBLE FOR REGULATORY DOCUMENTATION PROCESS ADHERENCE

RESPONSIBLE FOR 100% ACCURACY IN DATA ENTRY

D.6 MONTH WORKING EXPERIENCE AS A CUSTOMER CARE EXECUTIVE IN DIGICALL RANCHI

E.6 MONTH WORKING EXPERIENCE AS A CUSTOMER CARE EXECUTIVE IN ADITYA BIRLA MINACS RANCHI

PROFESSIONAL BACKGROUND

ADVANCE DIPLOMA IN COMPUTER APLICATION

Operating System MS-Windows (2000, XP, 2007, 2008, 2010)

Software Known MS-Office 2003, 2007, 2010, 2013 (word, excel, PowerPoint), Adobe PageMaker, Photo Shop, Internet.

SKILL Good typing speed English & Hindi in computer.

EDUCATIONAL QUALIFICATION

MATRICULATION FROM JHARKHAND ACADEMIC COUNCIL, RANCHI.

I.SC. FROM JHARKHAND ACADEMIC COUNCIL, RANCHI.

B.A (ECO.HONS) FROM V.B.U HAZARIBAGH

PERSONAL INFORMATION

Name : AJAY KUMAR

Father’s Name : LATE RAMCHANDRA RAM

Date of Birth : 30-10-1988

Gender : MALE

Status : Unmarried

Category : SC

Language Known : English&Hindi

Nationality : Indian

Hobbies : Playing indoors Games

Address for Communication:

AJAY KUMAAR

MATWARI KRISHNAPURI

Hazaribagh, Jharkhand-825301

PHONE-979-***-****/887-***-****

Email Address: - *************@*****.***.

(Ajay Kumar)

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