Sales Customer Service

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OBJECTIVE

Certified in Diploma in

Engineering, CCNA (2010)

and +4 years of experience in

specialized Customer

Services Support. Seeking to

leverage my technical and

professional expertise to

grow in the new role at your

company.

SKILLS

Communication

Ability to Work Under

Pressure

Decision Making

Time Management

Self-motivation

Conflict Resolution

Leadership

Adaptability

Teamwork

Creativity

MAHESWARAN @ GIRISH

+601******** **********@*****.***

EXPERIENCE

Executive Sales Consultant

• Country Vacations International Sdn. Bhd.

• Sept 2011- present (4 years 7 month)

Country vacations being the largest and the most known name in the recreation and entertainment industry, offers its 500 + properties that are spread all over the India and abroad. This large network of establishments has different types of clubs and resorts which offer the best luxury, health and entertainment options.

Achieving sales target as set by the management team.

Increased sales revenue through the addition of new customers and growing from the existing base in the Malaysia market.

Consistently exceeded sales goals by 150% by leveraging strong customer service and relationship marketing skills.

Meet competitive goals in technical and financial services; customer services and ability to analyze and optimize sales to increase profitability; accessories goal of revenue.

Build rapport and utilize customers experience worksheets to find out more about customers.

Trained and mentored a new hire on sales strategies, white boarding presentations, and industry, competitor, and product knowledge.

MG MAHESWARAN @ GIRISH

+601******** **********@*****.***

EMAIL TWITTER HANDLE TELEPHONE LINKEDIN URL

2

EDUCATION

Diploma (3 years) of

Engineering

(Electrical/Electronic)

Panimalar Polytechnic, India

2000 (Grade A/1st Class)

Professional Certification -

Diploma in Communication

and Networking Technology

Marshall Point Tcil-it (Govt of

India), India

2002(Grade A/1st Class)

Certification

CCNA (Cisco Certified

Network Associate)

(2010)

EXPERIENCE

Site - Supervisor cum Admin Executive

• JS Marine Engineering Pte Ltd – Singapore

• Jun 2007 – Aug 2011 (4 years 1 month)

JS Marine Engineering Pte. Ltd. Is leading stockiest & as well as reconditioning workshop of recycled ship spares. Work as team of marine engineers dealing in ship's spares which we source from ships for demolition.

To coordinate all site activities accordance with outlined schedule. And ensure all site works are carried out as per Drawings & Specifications.

Manages sub-contractors by locating, evaluating, monitoring and controlling performance.

Meets operational standards by contributing construction information to strategic plans and reviews; implementing production, productivity, quality, customer-service and resolving problems.

Improved company computer maintenance costs by

overlooking all computer needs and eliminating third party contracts.

Improved file conversion efficiency by 16 times, thereby decreasing company time from 4 hours to 15 minutes. MG MAHESWARAN @ GIRISH

+601******** **********@*****.***

EMAIL TWITTER HANDLE TELEPHONE LINKEDIN URL

3

AWARD WINING

Best Lab Technician

(Sri Muthukumaran Institute

Of Technology) India

Operating System:

Windows NT

Windows 98

Windows XP & 7

Technical Environment :

Assembling PC’s

Installing Windows

95, windows 98,

windows NT, 2000

Establishing LAN

using Modems,

Hubs, and

Switches.

Troubleshooting

networking

problems

DCA (diploma in

computer

application)

Knowledge on

routers

EXPERIENCE

Specialist (Junior Executive)

• Stats Chip Pac- Singapore

• May 2006 - June 2007 (1 years 2 month)

STATS ChipPAC Singapore (SCS) offers back-end manufacturing services for the semiconductor industry. SCS’s state-of-the-art facility, at 808,000 square feet, is the largest OSAT operation in Singapore, and offers a full suite of assembly solutions to meet our customer’s IC packaging needs, from a wide array of advanced lead frame (QFN) and laminate based. products (PBGA, PBGA-H, FBGA, LGA), to innovative wafer level packaging technologies.

Assist in product and process verification and validation activities in regulated industry

Utilize computer panel to operate machine to produce quality engine parts

Inspected molds to insure quality parts

Generate good sand into machine to produce quality engine merchandise, test sand to insure the temperature is adjusted and have correct bond and red oxide

Rapidly learn and master varied computer programs and completed other duties assigned

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