Administrative Assistant Customer Service

Linda C. Rohrman *** Ballantyne St, #**

619-***-**** El Cajon, California 92020

***********@*****.***

OBJECTIVE

Position of Executive Administrative Assistant with demonstrated skills in supporting senior management including: catering, travel, calendar scheduling, office materials management, and training resulting in an efficient, high level of dependable service aimed at maximum work flow. Performs a wide variety of highly responsible, confidential and complex administrative support and secretarial duties requiring specialized knowledge and experience; serves as liaison to other departments, staff and outside agencies; interacts frequently with the public and provides information and assistance to all.

DEMONSTRATED SKILLS

Travel Coordination Administrative Support Purchasing & Shipping

Training Facilitation Catering Organization Calendar Scheduling

QUALIFICATIONS

Years of demonstrated success in executive level administrative support skills with ever increasing levels of responsibilities, and training. Able to handle multiple tasks. Outgoing, people-oriented, and sensitive to the needs of others. Organized, detail-oriented, excellent communication skills. Ability to work independently with no supervision, or as part of a team effort. Excellent organizer and writer.

PROFESSIONAL EXPERIENCE

Office * Administrative support to upper level executive staff.

Administration * Maintained scheduling, calendars and event planning.

* Resulted in dependable, efficient work flow for management and their teams.

* Attendance 99%

Computer * Successfully developed and maintained company documents.

Literacy * Accurate and quick in updating of records, correspondence, and forms

* Advanced level Word, Excel, Powerpoint, Outlook.

* Type 80wpm.

Travel *Quickly and efficiently coordinated domestic and international flights.

Management *Accurately planned out flight and event agendas in correct time zones.

*100% accuracy in travel arrangements for senior management and team

EMPLOYMENT HISTORY

Executive Admin Assistant Staffing Agencies: Eastridge, Avacend, CCSI, Volt, etc. 1990 to 2018

I have worked with approximately 25 different staffing agencies in a

variety of positions, from receptionist, secretary to executive administrative

assistant positions, in long and short term contracts.

Customer Service Specialist Proflowers/FTD, La Jolla, CA 2017 to 2018

I was hired as a seasonal CSR to handle inbound customer calls

and to assist them with customer service, sales, billing, returns.

Rohrman, Linda Page 2

Sales Manager/Owner StampsnBanglesnBeads, El Cajon, CA 2014 to 2018

Owner of my own online company which specializes in retail sales. I

operate this on an ongoing basis to provide income in between

administrative assistant staffing contracts.

Helper Coordinator Avacend Staffing/UPS, San Diego, CA 2017 to 2017

I was hired as a seasonal Helper Coordinator to hire & terminate new

Helpers, schedule their work, as well as to coordinate/match up the

Helpers with the Drivers.

Customer Service Specialist Service Response Partners, San Diego, CA 2013 to 2014

Virtual customer service and technical support representative for SRP

and EHarmony. I assisted customers with billing, upgrading, down-

grading memberships, and gave technical support as needed.

Administrative Assistant II Volt/Toshiba, San Diego, CA 2011 to 2012

I was brought into Toshiba, as a long -term contract administrative

assistant, to support the Director and 13 engineers with reception,

catering, travel, calendar, office supply management and office duties.

Administrative Assistant II Sharp Healthcare SRN, San Diego, CA 2007 to 2009

I worked as a float per diem contract administrative assistant II and as

such I worked in various locations, performing various administrative duties

as needed in the location I was placed into.

Administrative Assistant III CSSI/HP, Rancho Bernardo, CA 2006 to 2006

I was brought into HP as a contract administrative assistant III and as

such I supported the VP of OEM, and his team of 12 engineers. I

handled very heavy catering, heavy travel for the team, meeting manage-

ment, office supply management, correspondence, calendar manage-

ment .

Administrative Assistant II Nimax, San Diego, CA 2000 to 2006

I worked as the receptionist administrative assistant II in the corporate

locations, performing various administrative duties until they closed.

Administrative Assistant Children’s Hospital, San Diego, CA 1993 to 2000

I worked as the Engineering Secretary and then a pathology administrative

assistant performing various administrative duties, as well as being the

HR Liaison for the Dept of Pathology.

EDUCATION

Court Reporting Associate of Arts, Sage College, San Diego, CA 2009-2013

Hotel Management Associate of Arts, San Diego Mesa College, San Diego, CA 1994

Travel & Tourism Associate of Arts, San Diego Mesa College, San Diego, CA 1993

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