Customer Service Representative

Technical skills:

Languages: Operating Systems Java Eclipse Linux Extra Putty

Relevant Coursework

Information Technology in Business (CIS 210) Fall 2016

Learned basic Java coding skills and implemented them through writing various beginner programs. Learned Linux Bash Shell script basics

Application Design and Development (CIS 240) Spring 2017

Java design, implementation, and testing using event-driven techniques, logic, and data structures. Proficient with Eclipse.

Project Management (CIS 320) Spring 2017

Concepts such as work breakdown structure, estimating, scheduling, tools, and reports. Utilized MS Project.

Operating Systems and Networking (CIS 350) Fall 2017

Multiuser and network operating systems; basic networking concepts including security, and transmission. Used ExtraPutty

Business Database Systems (CIS 355) Fall 2017

Physical and logical design, implementation, and administration of databases. Worked with SQL.

Systems Analysis & Design (CIS 360) Spring 2018

Analysis design activities, system requirements determination and user interface design. Will learn Microsoft Visio.

Enterprise Computing and Integration (CIS 411) Spring 2018

Understand basic components of an integrated ERP system including types of products, functionality, and software solutions

Advanced Application Design and Development (CIS 340) Spring 2018

Will learn Java syntax, language features, compilation, debugging, execution, and primitive data types.

Education:

Colorado University at Denver, Denver, CO [Transfer to CSU]

Colorado State University, Fort Collins, CO Expected 2018

Bachelor of Science, Business Administration

Concentration: Computer Information Systems

Professional Summary:

A team leader capable to bring energy and enthusiasm to motivate team members to achieve potential and meet objectives.

Highly organized and able to effectively coordinate tasks to accomplish projects with timeliness and creativity.

A flexible professional who adapts to learn new skills and quickly adapts to organizational changes.

Energetic, with strong communication skills, works well independently or on a team.

Working 20-25+ hours a week while being a full-time student

Work Experience:

WALMART Fort Collins, CO April 2016-Present

Cashier

Customer Service Representative

Courtesy desk

JCPENNEY Fort Collins, CO September 2015-March 2016

Cashier

Sales Associate

Customer Service

TACO BELL Denver, CO February 2014- August 2015

Cashier

Cook

Customer Service

PANACHE CATERING Denver, CO June 2013-January 2014

Caterer

Customer Service

Extracurricular activities: August 2017-Present

CIS club –Working in groups of teams and will be learning with hands on experience of web design and raspberry pi.

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