Customer Service Sales

Jaymes M. Wilson-Brewster

**** ***** ****, ***. #**-D Las Vegas, NV 89109

702-***-**** E-Mail: ***************@***.***

QUALIFICATIONS

Skilled Customer Service Representative with over ten years experience

Demonstrated knowledge of general bookkeeping duties

Strong attention to detail, goal oriented, well organized, able to multi-task, prioritize responsibilities and meet set deadlines

Efficient, self-motivated, dependable individual and dedicated team player

Strong verbal, written, and interpersonal communication skills

Competent in use of copier, fax machine, credit card terminal, calculatorand other business machines

Typing Speed: 40 wpm

Data entry using ten-key operations

Knowledgeable in Microsoft Word, Microsoft Excel, and Microsoft PowerPoint computer applications

Proficient in using the Internet and multiple search engines for research purposes

WORK EXPERIENCE

Sales Associate– Junkyard Jeans Boutique–Las Vegas, NV 12/2006 – Present

Sales associate for retail business that sells unique, original design jean handbags and accessories

Handled transactions maintaining receipts, records, and withdrawals

Process cash, credit or debit, check and gift card sales of store merchandise

Patient Care Coordinator – BriovaRx– Las Vegas, NV 10/2017 – Present

Setup delivery for patients medications.

Handled high volume incoming inquiries and transferred to the correct pharmacist.

Assisted customers in quoting their Coverage levels in their insurance

Customer Service Associate – OptumRx – Las Vegas, NV 02/2017 – 07/2017

Processed medications for patients under workers compensation

Called Pharmacies to process patients medications.

Worked with insurance adjusters to order or cancel refills on patients medications.

EDUCATION

Berkmar High School – Lilburn, GA Graduated: Diploma

Job Corps – Simpsonville, KY Graduated: Business Management Certificate

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