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Customer Service Sales Executive

Bengaluru, Karnataka, India
April 11, 2018

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Skype id: thadathilrejeesh89@gmail

Mob: 080********

Career Objective

To Work, Learn and Grow with an Organization to reach a high level in Managerial hierarchy and be instrumental in driving it beyond its mission by adhering to its values and cultures and utilizing my potential and talents to its fullest.

Skills & Area of Expertise

Management Skills

Strong analytical and communication skills.

Critical thinking and problem solving skills.

Planning, organizing and decision-making.

Detail oriented and multi-tasking.

Creative and aggressive self-starter with integrative thinking skill, capable of forming and maintaining positive and productive working relationships in internal, external, and team environments.

Strong work ethic, taking ownership of all duties and responsibilities.

Strong team building, conflict management, time management and meeting management skills.

Good grasping power and Adapts to new systems and environments quickly.

Dedicated, hardworking and result oriented.

Strong understanding of accounting procedures.

Areas of Expertise

Very well knowledge business development & its procedure.

Maintain personal relationships with the clients to build business, providing advice, information on existing services and innovations.

Give presentations on the products and services.

Consistently visiting the clients and collecting the feedback and Making the follow ups and negotiating on the products and services.

Consistently meet and exceed service standards set for the team by taking ownership of team problems and handling it till final resolution.

Provide constructive & constant feedback on improvement of products, services, systems which may either reduce cycle time or costs or increase controls & reduce risks.

Business Interaction and Coordination.

Management Information System and Analysis.

Team and Operation Management.

Personal Objective

I wish to be part of an Organization, which has good growth prospects and provides a quality environment where I can work to my Employer’s satisfaction and at the time, enrich my knowledge and project management skills.

Professional Experience

InterGlobe Aviation Ltd. (IndiGo) [February 2018 - till today]

IndiGo is India’s largest Passenger Airline with a market share of 39.9% as of February, 2018. We primarily operate in India’s domestic air travel market as a low-cost carrier with focus on our three pillars – offering low fares, being on-time and delivering a courteous and hassle-free experience. Since our inception in August 2006, we have grown from a carrier with one plane to a fleet of 156 aircraft today. We currently operate flights connecting 50 destinations – 42 domestic and 8 international. Ten years in a row, IndiGo continues to be amongst the best organizations to work for in India and has been named Aon’s Best Employer, 2017.

Jet Airways India Ltd. (February 2014 to February 2018)

Jet Airway is a major Indian Airline based in Mumbai. It is the second largest airline in India both in terms of market share and passenger carrier after Indigo. It has a Fleet size of 116 and operates 3000 flights to 73 destinations daily. Its main hub is in Mumbai with secondary hub at Bangalore, Delhi, Kolkata, Chennai, Brussels and Abu Dhabi.

Designation : Customer Service Assistant

VAPS Technosoft (July 2013 to February 2014)

VAPS Technosoft is an ISO 9001-2008 Certified Company established in the year 1999 at Bangalore. VAPS is specialist in Architecting, Designing and Implementing ERP based E-Campus suit in Knowledge domain from last 2 decades. VAPS have a various range of E-Campus solutions for Universities ranging from Kinder Garden to Post Graduation.

Designation : Business Development Executive

Ideal High-Tech Floorings Pvt. Ltd (June 2007 to July 2008)

Ideal High-Tech Flooring is a Trivandrum based Manufacturer, Supplier, Wholesaler of the Natural Stones, Granite, Tiles, Slabs, Ker bed Stones, Kitchen Tops, Table Tops, Vanity Tops and Polished Vanities etc. The Company sells its products and services to the Walk-in Customers, House Owners, Hotels, Residents and Commercial Projects etc.

Designation : Sales Executive

Academic Project

“Effectiveness of Marketing & Promotional Strategies of KITEX Company Limited”


1)To Study the Promotional Strategies for the Customers as well as the Channel.

2)To study the factors influencing the Promotional Strategies of the Company.

3)To Study the Effectiveness of the Marketing and the Promotional Strategies.

Academic Qualification




Year of Passing



( Marketing)

Visvesvaraya Technological University

S.E.A College of Eng. &Technology, Bangalore



Bachelor of Arts

Guru Nanak Dev University

Trinity College, Jalandhar




Punjab Board of Education

St .Francis HSS Amritsar




Kerala Board of Education





Computer Knowledge

Language Efficiency

Microsoft Windows

Microsoft Word

Microsoft Excel

Power Point

Photo shop

English (Read, Write & Speak)

Malayalam (Read, Write & Speak)

Hindi (Read, Write & Speak)

Punjabi (Read & Speak)

Tamil (Speak)

Personal Particulars

Date of Birth : 09/02/1989

Father’s Name : T C Varghese

Nationality : Indian

State : Kerala

Passport number : L2821979

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