Customer Service Manager

Agnieszka Roeske

** ****** ******

Belle Mead, New Jersey 08502

908-***-**** ( Cell)

E-mail: ******.*********@*****.***

CAREER OBJECTIVE:

Office assistant position.

SUMMARY OF RELATED WORK EXPERIENCE:

Dealing with the public environment; work in nonprofit organization; very good computer skills; managing experience, college library experience, very good foreign language skills. Medical billing and coding. Medical office receptionist. Shipping and receiving specialist. Information and technology specialist, MS Office, Word and Outlook, travel arrangements, issuing badges.

WORK HISTORY:

January 2017- current

Ricoh International, On site specialist, Field support representative MS Ops., Information and technology specialist. /

Tyco site - Copy and scan documents, finishing. Shipping and receiving. Switch board. Monthly reports.

Sapient and Razorfish- Switch board. Shipping and receiving. Greeting customers. Setting up the conference rooms for audio conferences. Handling sensitive documents. Issuing the badges. Pantry.

Blank and Rome site- Copy and scan sensitive documents. Finishing and delivery. Shipping and receiving. Pantry.

Buchanan, Ingersoll and Rooney site- Copy and scan sensitive documents. Finishing and delivery. Shipping and receiving. Answering the phone. Setting up the conference rooms for video and audio conferences.

Revlon- Copy and scan sensitive documents. Shipping and delivery. Mail distribution. Answering the phone. Troubleshooting the copy machines.

Siemens America site- Shipping and receiving specialist. Mailroom clerk.

United Healthcare site- Shipping and receiving specialist. Mailroom clerk.

June 2011- March 2017

Shoprite of Somerville, Skillman, NJ- Customer service manager, Front End runner, Assistant to manager, customer service manager.

March 2007- November 2009

Stop and shop, Hillsborough, NJ- Sales Associate/ Cashier.

October 2003- August 2004

Annie Sez, Bridgewater, NJ- Sales Associate/ Cashier./Department supervisor./ Employee of the month, / February 2004.

November 2002- November 2006

ICP- International Color Printing; Hillsborough, NJ; Office assistant/ scheduling/ greeting customers/ mail and orders/.

January 2003- October 2003:

Somerset Presbyterian Church, Somerset, NJ- Independent Contractor, Nursery room.

July 2002- November 2002

Millstone Getty; Millstone, NJ- Customer service/ Cash handling.

October 2000- June 2002

University of Technology, Library, Radom, Poland- Librarian. / Loan service, inventory, media

October 2000- June 2002

Dr. Kowalski dermatology office. Radom, Poland – Office associate. /Scheduling appointments, Greeting patients, checking insurance, patients inquiry.

August 1999- June 2002

Lysica hotel, Ostrowiec Sw., Poland - Front desk clerk, Front desk and information manager./ Greeting customers, customers inquiries in person, on the phone and internet. Responsible for front desk employees. Scheduling work. Reservation over the phone and internet rooms and conferences. Setting up rooms for conferences. Training employees./

July 1998- August 1999

Makpol Furniture, Manager/ Inventory, orders, sales, customer service, money handling, office assistant.

EDUCATION:

Norwid's High School, Ostrowiec, Poland- Academic course- Received diploma.

University of Technology, Radom, Poland, Administration Law, Psychology- 2 years.

U.S. Career Institute, Fort Collins, Colorado, Medical Billing and Coding Specialist- Received Certification.

REFERENCES:

Available upon request.

Contact this candidate