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Customer Service Sales

Hamilton, Ohio, United States
April 09, 2018

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Professional Summary




**** ** ***** ***, ********, OH 45015 (H) 513-***-**** Accomplished and energetic management with a solid history of achievement in achieving goals. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include mechanics both automotive and diesel, management, and customer service.

Active Listening Critical Thinking

Service Oriented Social Perceptiveness

Time Management Complex Problem Solving

StorePresent Management 09/2015 to

Car X Tire and Auto – Mason, OH

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Inventory stock and reorder when inventory drops to a specified level. Formulate pricing policies for merchandise, according to profitability requirements. Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

Assign employees to specific duties.

Keep records of purchases, sales, and requisitions. Enforce safety, health, and security rules.

Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

Plan and prepare work schedules and keep records of employees' work schedules and time cards.

Assistant Management 11/2012 to 09/2015

Jiffy Lube – Kenwood, OH


Collect money from customers, make change, and record transactions on customer receipts.

Present purchase offers to sellers for consideration. Greet customers and ascertain what each customer wants or needs. Read and interpret maintenance manuals, service bulletins, and other specifications to determine the feasibility and method of repairing or replacing malfunctioning or damaged components.

Inspect brake systems, steering mechanisms, wheel bearings, and other important parts to ensure that they are in proper operating condition. Conduct routine and special inspections as required by regulations. 82nd Airborne Diesel Mechanic 04/2006 to 10/2012

United States Army – Fort Bragg, NC

Use handtools such as screwdrivers, pliers, wrenches, pressure gauges, and precision instruments, as well as power tools such as pneumatic wrenches, lathes, welding equipment, and jacks and hoists.

Inspect brake systems, steering mechanisms, wheel bearings, and other important parts to ensure that they are in proper operating condition. Adjust and reline brakes, align wheels, tighten bolts and screws, and reassemble equipment.

Raise trucks, buses, and heavy parts or equipment using hydraulic jacks or hoists. Perform routine maintenance such as changing oil, checking batteries, and lubricating equipment and machinery.

Test drive trucks and buses to diagnose malfunctions or to ensure that they are working properly.

Examine and adjust protective guards, loose bolts, and specified safety devices. Attach test instruments to equipment, and read dials and gauges to diagnose malfunctions.

Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers, motor analyzers, chassis charts, and pressure gauges.

Inspect, repair, and maintain automotive and mechanical equipment and machinery such as pumps and compressors.

High School Diploma: Architecture Jun 2005

Live Oaks Vocational School - Milford, OH

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