Software Engineer Test
Resume:
Jay Roy Charters
******@*******.***
Summary
** ***** ** ********** ** test engineer
Background in multiple technologies and equipment
Demonstrated quick study in new programs and application
Ability to work alone and in teams
Adept problem solver; motivated
Experience
H10 Capital (at Microsoft) Redmond, WA 06-2017 to 12-2017
Software test engineer
Technologies used: TFS, Babco Mobile Mark, Babco Sysmark, GProbe, VerifySigs
Tested Surface Tablets 3 Pro, 4 Pro, Pro, Book, and Laptop
Performance tested using Babco tools (Mobile Mark and Sysmark)
Performed DisplayPort BER (Bit Error Rate) testing using GProbe 7
Assembled and functionality tested two types of Surface Books in DevKit form
Monitored signing of drivers using Verify Sigs.
Reported bugs in TFS
Independent Contractor Bellevue, WA 05-2014 to 05-2017
Technical support engineer
Technologies used: depended on assignment
Provided technical support and assistance to small businesses and private individuals.
WIPRO (at Microsoft) Redmond, WA 08-2014 to 04-2016 Senior software test engineer
Technologies Used: TFS, WTT, TMMI, SWIM
Ran monthly (MTP), and detail (DTP) tests on Windows Media Center, precision touch pads, and Surface tablets.
Tested TV tuner cards and Xbox consoles as extenders to WMC
Device testing: Ran tests on Surface and other tablets
Automatically set up test machines using TMMI
Manually set up test machines, including PC BIOS
Researched bugs as part of the testing process
Monitored test execution with WTT; Ran tests specified in SWIM tickets.
AdaQuest (at Amazon) Seattle, WA 03/2013 to 04/2013
Software test engineer
Technologies used: JIRA, SPIRA
Device testing, localization testing: Ran manual localization tests of firmware on two versions of the Kindle e-reader (using instructions from SPIRA)
Device testing: Performed manual tests of the UI on two types of the Kindle e-reader
Recorded results in SPIRA & recorded bugs in JIRA
VMC (at Microsoft) Redmond, WA 06/2012 to 12/2012
Software test engineer
Technologies used: Project Studio, WTT, TReX, IMT, Excel, debugger, Win 8, KVM switches
Device testing: Tested firmware (Win8) on Qualcomm, NVIDIA, Intel, and TI tablets
Scheduled tests & edited templates using TReX
Monitored test runs in WTT and TReX.
Used WTT, TReX, IMT, KVM switches, and kernel debuggers to triage test failures and generate triage emails
Researched bugs using Product Studio as part of triage process
Recovered machines remotely using WTT or physically in the lab
Produced daily reports of tests runs scheduled and blocking issues encountered.
Followed up with devs regarding blocking issues and machine recovery
Infosys Bellevue, WA 12/05/2011 to 05/01/2012
Test coordinator
Technologies used: Oracle, HP QC, SQL Navigator, Excel
Wrote tests in HP QC.
Ran tests on the UI & functionality of the payroll system; recorded results in HP QC.
Validated tests in Oracle
Managed an offshore team
Participated in triage meetings with stakeholders
Wrote test plans from technical specification documents; wrote test cases from plans
Wrote test cases from the test plans
Volt (at Microsoft) Redmond, WA 09/2008 – 01/2009
Software test engineer
Technologies used: XTS, AutoDRI, Source Depot, Project Studio
Directly Responsible Individual for all Windows Live Search User Experience Team test environments
Used XTS, Source Depot, and AutoDRI to determine the availability of servers for testing
Investigated test environment problems, such as not returning responses for video searches or ads
Determined source of test bed crashes and wrote appropriate bugs
Assigned bugs to responsible developers
Followed through, with regard to bug closures, with developers
Re-started dead machines
Wrote daily report of each environment’s availability, with follow-up report when damaged machines were repaired
Ran UI tests and functionality tests of theb Windows Live Search software
Software test engineer Redmond, WA 09/2007 – 10/2007
Technologies used: Product Studio, WTT(manual testing only), VISTA, XP Pro, 2003 Server
Tested setup and storage of Windows Home Server for OEM and builder versions
Performed UI and functionality testing of WHS software
Localization testing: Performed localization testing on English, German, and Japanese versions of the WHS software
Software test engineer Redmond, WA 04/2007 – 08/2007
Technologies used: Product Studio, VISTA, XP Pro, Mac OX 10.4 and 10.5, 2003 Server
Tested installation, removal, and upgrade of Microsoft Silverlight on PC and Mac platforms
Tested on XP Pro, VISTA, and several Mac OS
Performed ad hoc tests of functionality, and performance
Wrote test cases. Ran test automation
Software test engineer Redmond, WA 06/2006 – 09/2006
Technologies used: Product Studio, Tactics 2.04, VISTA, XP Pro
Tested functionality of Rights Management Add-on on VISTA with or without Office 11 or 12
Reported bugs in Product Studio
Maintained/updated test cases in Tactics 2.04. Ran test automation
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Software test engineer Redmond, WA 03/2005 – 03/2006
Technologies used: Product Studio, MadDog, Swan, Excel, VISTA, 2003 Server, XP Pro
Performance testing: Tested performance of VSTS SKU using Swan
Modified tests in Swan
Analyzed and reported results using Excel
Used imaging software to install OS before installing Visual Studio
Tested on VM and local machines
Reported and tracked bugs in Product Studio
Performed install/uninstall testing on English and Japanese language versions of Visual Studio on English and Japanese version on the OS
Other Experience
Comforce (at Boeing) Everette, WA 2008
Staff analyst
Technologies used: Excel 2003, Access 2003, PowerPoint 2003, BLUES, FacView
Gathered and analyzed data for facilities management & projects for computing equipment inventory
Created management library database
Presented at team meetings
Certifications
compTIA Project +
Education
University of Arizona, MBA – concentration in statistical analysis, 1980 – 1986
University of Nevada, Las Vegas, BA (Economics), 1977 – 1980
Addendum - Technical Background
Testing Tools: Product Studio, RAID, WTT, MadDog, HP Quality Center, TReX, IMT, JIRA, SPIRA
Testing Types: Regression, black box, localization, globalization, compatibility, stress, performance, functionality, sanity, BVTs, load, usability, install/uninstall/upgrade, migration, backward compatibility, UI, back-end
Languages: TSQL, HTML, batch files, SWAN
Technologies: .Net, Agile/SCRUM, Oracle
Software: Visual Studio, MS Office, OpenOffice
Data Analysis: Excel, Access, SQL Server (2000 through 2008), Oracle, SQL Navigator
PC Setup: Configure BIOS, attach peripherals, internals
Academic
Experience: Java, C#, TSQL, HTML
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