Medical Assistant Customer Service
Resume:
Maria Mitma
Cheyenne, Wyoming 82007
**********@*****.***
Summary:
Effective Medical Assistant who adapts easily to change environments and demands. Customer service oriented Medical Assistant skilled with greeting patients, and preparing patient charts
Experience:
Certified Medical Assistant Oct.2017 - Present
Cheyenne Medical Specialist
Answering patient calls, refilling medications with physician approval.
Greeting and rooming patient for physician
Assist with procedures, with physician
Medical Assistant Oct.2014- Aug. 2017
Associates for Women’s Health-Spokane, WA
Collecting blood, tissue, MyRisk Cancer laboratory specimens, log the specimens, and prepare for testing.
Prepare treatment rooms for patient examinations.
Calling patients with normal lab results, Obtain special medication administration.
Customer Represenative May 2017-Aug.2017
David’s Bridal –Spokane Valley, WA
•Greet each guest and bridal parties with genuine enthusiasm and consistently honor.
•Educate customers on the available services that make David’s Bridal unique and appealing
Toddler Teacher Jan.2014-Aug.2014
Suga’s Place Childcare Center – Spokane, WA
Taught basic education principles while complying with IEP goals
Communicated regularly with parents about daily activities
Maintained daily records of chidren’s activities, behavior
Program Supervisor Dec.2010-June.2013
Giggling Guest Childcare Center –Spokane, WA
Communicated regularly with parents about daily activities
Supervised a group of students teachers throughout the day
Used classrooms observations to create written assessments of student’s performance.
Floor Supervisor Sept.2006-Dec.2010
McDonalds –Spokane WA
Investigated and resolved customer inquiries and complaints in an empathetic manner
Cross-trained and backed up other customer managers
Managed work flow to exceed quality services goals
Education:
Carrington College – Spokane Valley, WA Sept.2014
Certified Medical Assistant: Nursing
East High School – Cheyenne, WY June 2000
High School
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