Personal Profile
I started working as a shop assistant cashier at clicks East gate. I then joined clicks Mid water as Trainee Manager and advanced to the Assistant Manager at Clicks Highveld Mall. I also worked for Wes bank Raceway AS A Teller. I later appointed as a Manager at clicks Highveld Mall. I have a passion for health and Safety in my working environment. I am a smart and hard worker. I learn and adapt fast and always want to achieve the best in any position. I strive to have my work done neatly, efficiently and according to company Policies and Procedures.
Education
Tertiary Qualification
Ben Matloshe secondary school
Grade 12 - 1998
Subjects
Mathematics
English
N. Sotho
Economics
Accounting
Afrikaans
Business Economics
Boston Business College
Obtained National Diploma in Administrative Assistant
Year achieved : 2002
Subjects Passed
Business Accounting with distinction
Practical Bookkeeping Level 1 & 2 with distinctions
Microsoft Excel and PowerPoint
Pastel Accounting
General office Practice
Microsoft Word
I was accredited by FMI (Financial Management Istitution)
Work Experience
Wesbank Raceway - Teller
2003 - 2004
Responsibilities, Duties and Tasks performed
Selling car racing tickets
Controlling VIP parking and checking invites
Marshaling spectators to the right destination
Clicks East gate – Learnership
2004-2005
Responsibilities, Duties and Tasks performed
Inter-training all the departments
Office – cashing up/perp counts capturing
Receiving – receiving all the supply invoices/ creating IBTs to warehouse/ creating RTVs back to suppliers
Checkout – cashier scheduling/ processing customer refunds/dealing with customer queries and complains
Hi-tech – selling cellphones/ serializing of HVI stock/ dealing customer repairs/ downloading photos.
Shop Floor – helping customers/ merchandising stock/ putting up promotions and supplier stands/ co-ops/ replenishing stock.
Clicks East gate – Shop Assistant Cashier
2005-2006
Responsibilities, Duties and Tasks performed
Dealing with customers
Unpacking of stock and replenishing of stock
Promoting of club card
Clicks Mid water – Trainee Manager
2007-2009
Responsibilities, Duties and Tasks performed
Assisting Store Manager by delivering the financials aspects
Managing all the supplier co-ops and promotions adverts
Complying with all company policies and procedure
Managing stock in order to maintain stock levels and ensure availability to deliver the brand promise
Clicks Highveld Mall – Assistant Manager
2009-2011
Responsibilities, Duties and Tasks performed
Assisting Store Manager by delivering the financials aspects
Managing all the supplier co-ops and promotions adverts
Complying with all company policies and procedure
Managing stock in order to maintain stock levels and ensure availability to deliver the brand promise
Clicks Pharmacy Highveld Mall – Branch Manager
2011- currently
Responsibilities, Duties and Tasks performed
Delivering the customer journey in order to enhance the customer experience within the store
Achieving financial targets and manage expenses in order to increase store profitability
Managing stock in order to maintain stock levels and ensure availability to deliver the brand promise
Complying with all company policies and procedure
Recruiting, developing and managing employees in order to deliver the brand promise
Communicate and liaise with relevant stakeholders in order to achieve the store targets
Managing and capturing hours and overtime by using SAP QUI (T & A)
Hobbies
and Interests
Reading & Playing soccer/traveling.
References
Debbie Collins
Clicks Area Manager
Cell: 082-***-****
Eldridge Redcliff
Clicks Area Manager
Jacques Coetzer
Clicks Internal Audit
Andrew Masango
Clicks Area Manager
Anusha Sebastian
Ex clicks Manager
Veronica Hugo
HR Manager Inland Division