Sales Microsoft Office

KAREN A. WRIGHT

Greater Philadelphia Area

** ****** *****

Thornton, Pa. 19373

610-***-**** (Cell)

***********@*******.***

I have five plus years experience as a Human Resources Generalist, handling Safety, Workman's Compensation, Short and Long Term Disability Claims. Managed new associates Training and Benefit Programs. Updated employee handbook on Safety and Insurance Benefits. Completed background checks and new hire drug test and random drug test on existing associates as required by Federal Transportation Bureau. Conducted quarterly meetings on HR issues. I also have experience managing an HR Background Check Company. Completed criminal and financial background checks, educational verification for Fortune 500 Companies nationwide. I am a Licensed Paralegal, focused on Corporate Labor Law, Insurance, and Benefit Law. My background below shows a solid, proven consistent track record of growth and success in HR Management.

-HR Management

-Background Checks

-Employee Benefits

- Employee Solutions

-Training & Team Building

-New Associate Orientation

- Manage Employee Benefits

-Strategic Planning

-Communicate with CEO/CFO

- Manage Office and HR

-Coordination of Vendors

-Process Improvement

PROFESSIONAL HISTORY:

STATE FARM INSURANCE AGENT (Chadds Ford, PA) 2016 - Current

Underwriting sales agent focusing on Auto, Home-Owners, Renters, Health, Life Insurance and Disability policies. Assist with claims filings and servicing existing policies with our current client base. Responsible for developing sales revenue in the area of mortgage and auto finance as well as the issuance of new credit cards from the State Farm Financial portfolio.

Accomplishments include:

Currently 128% of New Policy sales quotas

107% of my cross-selling quota (adding financial services to existing policies)

97% retention rate of my assigned client base

RESEARCH SPECIALIST, INC (West Chester, PA) 2001 - Current

Provides Background Checks to HR Departments of Fortune 500 companies. Directs nationwide researchers conducting criminal, financial, employment and education verifications. Developed and managed and a quality national team. Responsible for training and developing new researchers, developed Employee Training/Handbook.

Accomplishments include:

Developed specialized databases that reduced background verification times by up 25% or greater

Successfully trained and developed 14 researchers over the last 16 years

Developed and implemented new Training Base Model for all researchers

Reduced researcher turnover by over 40% over the last five years

COSTALAS LAW, LLP (Broomall, PA) 1995 - 2001

Paralegal to John K. Costalas, Esq. Researched Laws utilizing existing law library and external research tools such as LexisNexis. Prepared written legal documents for Labor, Living Wills and Estates. Assisted attorneys in arbitration hearings and trials.

Accomplishments include:

Expedited case resolution through streamlining and developing databases

Implemented training and development program for new associates, decreased onboarding time by almost 30%

EDUCATION:

Delaware County Community College, Media, PA. Paralegal Associates Degree Keystone Business College, Springfield, PA. Business Management, Associates Degree Windows 7/10, Microsoft Office (Word, Excel, PowerPoint) QuickBooks, QuickBooks

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