Web Developer Data

Vitaly Tsoyrev

**** ****** *** #***, ****** City, CA 91604

818-***-****, ***********@*****.***

QUALIFICATIONS

Strong listening, interpretative and analytical skills.

Hands-on experience in all aspects of software development and UI design.

Thorough grasp of relational database principles, SQL proficient.

Ability to administer Salesforce.com CRM.

Experienced with Jira / Confluence project tracking tools.

Agile / Scrum methodology skill set.

Ability to deal with situations where only limited standardization exists.

Strong documentation skills, expert level with MS Office tools.

Experience with mobile, web and desktop applications.

Effective at coordinating 3rd party vendors and consultants.

Proficient with reporting tools (Crystal Reports, etc.)

Meticulous tester.

Excellent communication skills.

Solid science / math / statistics / engineering background.

EXPERIENCE

UnitedHealth Group, Inc

March 2016- Present

Business Analyst

Gathered, analyzed and documented functional requirements for various applications related to medical service and evaluation systems. Used systematic techniques for specifying requirements with use case scenarios, process modeling and wireframes. Developed detailed documentation including business rules, functional requirements, mockups and data dictionaries / mappings spanning across all internal and external systems. Provided first-line problem resolution, technical assistance and escalation.

Worked with managers at all levels of organization and parent companies (LHI, Optum). Held requirements gathering sessions with stakeholders and subject matter experts. Documented findings, distilled high level expectations into documentation artefacts and user stories.

Mentored other Analysts on key aspects of running large initiatives projects, managing backlog, eliciting requirements, and technical implications.

Chrome River Technologies, Inc.

November 2014 – March 2016

Business Systems Analyst

Documented and managed functional requirements through all phases of development. Facilitated requirements analysis sessions with project stakeholders. Analyzed information gathered from multiple sources, decomposed high-level requirements, abstracted low-level information to general understanding.

Communicated technical issues and business rules to product and technical teams. Collaborated with QA team to help define acceptance criteria and develop test cases. Conducted functional reviews with developers and product team. Acted as a liaison during bug resolution. Provided support for UAT testers and business stakeholders. Managed conversion of legacy application into mobile friendly environment. Worked with UI/UX teams to improve user experience.

Tradescape, Inc.

June 2013 – October 2014

Business Analyst

Gathered and analyzed requirements for digital music clearing systems. Documented international contract relations between affiliated companies. Defined requirements for managing music ownership / participation. Defined requirements for royalty exception processing and suspense. Worked with subject matter experts, business stakeholders and customers using effective techniques such as interviews, workshops, surveys, and workflow analysis.

Modeled requirements using context schemas, data flow diagrams, transition schemas, and other artifacts. Developed detailed documentation including business rules, validation rules, functional requirements, wireframes, mockups and data dictionaries / mappings across different systems. Defined rules that translate contractual ties between operating entities to royalty distribution models.

Merchant Centric (Reach Pros, Inc)

June 2012 – June 2013

Product Manager

Developed features for reputation management application aimed at merchants looking to improve their online presence. Compiled business logic and process flows, decomposed and documented requirements. Produced functional requirements artifacts. Analyzed large volumes of collected data and created algorithms to eliminate inaccurate and redundant information.

Conducted A/B testing sessions, compiled user behavior reports. Improved user experience and visual appeal with UI/UX team. Organized presentations of user interface designs. Defined product’s navigation patterns and eliminated redundancy. Worked with software developers to translate business requirements into technical solution. Communicated project expectations, timing and customer requirements to all members of the team.

Midrange Software

October 2008 – June 2012

Web Developer / Product Manager

Defined product requirements and managed delivery efforts of human resource management systems. Elicited and documented system specifications and functionality. Performed analysis and translated business requirements into user stories, data structure and business logic units. Prepared context diagrams, ERDs, flowcharts, data schemas and interface wireframes. Administered Salesfore applications and data.

Coordinated a team of web developers. Reviewed product for quality standards and logic compliance. Communicated deliverables, technological potential and functionality to focus groups. Received feedback and adjusted product specifications. Tracked and reported progress as needed.

MLS (themls.com)

May 2007 – October 2008

Web Developer

Developed and maintained web applications intended for real estate professionals and office staff. Involved in all phases of project life cycle. Worked with the development team to established multi-tier system for data handling, business logic and interfaces. Documented business rules and procedures.

Redesigned guest site complete with new look and navigation structure. Rearranged static document center for ease of access. Worked with graphic artists to create immediate visual impact. Consolidated all reporting features into highly dynamic reporting tool. Designed and programmed all company reports.

Directors Guild of America

May 2001 – May 2007

Software Developer

Involved in application development related to movie / TV directors spanning entire project life cycle. Created data-driven applications to support every function of the organization. Single-handedly designed, programmed and deployed company Intranet. Greatly enhanced existing applications and created alternative solutions, integrated disjointed data. Created easy-to-use cross-referenced data sharing applications for all departments.

Created relational databases complete with keys, indexes and constraints. Wrote stored procedures, triggers, queries and views. Designed and scheduled data transformation packages to local and remote servers. Developed data migration / normalization scripts. Led legacy data cleansing and reformatting efforts. Added various features to the Guild website.

EDUCATION

California State University, Long Beach Bachelor of Science Degree in CE

August, 1992 – December, 1995

HOTT Technology C# Programming Certificate

March, 2003

Advanced Educational Center Visual Basic Programming Certificate

February, 2001

TECHNOLOGIES

Management: MS Project, MS PowerPoint, MS Visio, Jira, Confluence, Version One, Trello, Justinmind

Programming: C#.NET, ASP.NET, Visual Basic, VBA, Cold Fusion, PHP

Database: SQL Server, MySQL, MS Access, IBM AS400

Design: HTML, CSS, Adobe Photoshop

Reporting: Crystal Reports, MS Access, JasperSoft, Excel

Analytics: Tableau, Google Analytics

Quality Control: HP ALM Center, Zendesk

Version Control: GitHub, SVN

CRM: Salesforce.com, Track Pulse, SharePoint

Miscellaneous: API, XML, UML, Magento, Transifex, WordPress

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