Manager Six Sigma
Resume:
Aaron F. Brown
Erie, PA ***05
************@*****.***
SUMMARY OF QUALIFICATIONS:
Nine years’ experience in team management and personnel development. Analytical problem-solver, able to anticipate issues and create new systems that streamline operations, resolve concerns, and improve efficiency. Goal driven with an ability to succeed in a stressful environment. Skilled in building excellent rapport with team members. Able to delegate effectively and motivate team members to achieve on-time project completion. Computer literate in Microsoft Word, Excel, Outlook, PowerPoint, experience with SAP.EDUCATION:
August 2016-August 2018: Pennsylvania State University, Master of Business Administration
January 2014-May 2016: Edinboro University of Pennsylvania, Bachelor of Science, Business Administration with a minor in Economics.
July 2011-August 2011: Intermediate Leadership and Management Development course, Honor Graduate.
February 2009-August 2009: U.S. Army Signals Intelligence Analyst Advanced Training.
March 2016: Management and Strategy Institute, Six Sigma Green Belt Certification.
March 2016: Management and Strategy Institute, Six Sigma Yellow Belt Certification.
EXPERIENCE:
2014 Operations Supervisor October 2017- Current XPO Logistics, Erie, PA
Conduct internal audits to ensure the service center is compliant with DOT, OSHA, and company policy.
Communicate with customers, vendors, and operations to ensure customer commitments are met.
Establish lean procedures for maintaining overall company quality objectives.
Ensure production goals are met by managing tonnage, payroll, and other administrative functions.
Make recommendations to the Facility Manager on programs to improve operations.
Manage equipment and coordinate all maintenance needs with external vendors.
Ensure all records/reports are completed on time and maintained appropriately.
Adhere to and enforce all safe work practices, ensuring the warehouse is compliant with OSHA, DOT, and company standards.
Coach, train and develop 30 employees in a manner consistent with XPO policies.
Ordered and maintained necessary supplies for continued day-to-day operations cutting on-hand inventory costs by 7%.
2014 Operations Supervisor January 2014- October 2017 UPS Freight, Erie, PA
Trained 21 employees on safety procedures resulting in 100% compliance with OSHA standards, and zero work-related injuries over a two-year period.
Executed production planning that resulted in a 98% success rate in achieving company goals.
Implemented policies and procedures that improved productivity by 10% over a two-year period.
Administered new procedures that resulted in improved handling of products across the Northeast region, resulting in a reduction of damaged products and improved customer satisfaction.
Effectively managed two million dollars of inventory resulting in zero losses in a two-year period.
Instrumental in motivating union employees to meet and exceed company goals with a 97% rate of attainment.
Performed labor authorizations for 24 employees ensuring proper departments as well as compliance with company and DOT policies with 100% success over a two-year period.
Successful collaboration with outside departments resulting in improved efficiency of on-time deliveries.
Exceeded company level goals over a two-year period resulting in a 7% increase in total revenue.
Managed logistics of 24 drivers resulting in an on-time delivery rate of 98%.
Developed security procedures resulting in zero losses in a two-year period.
Consistent on-time reporting of all time sensitive documents with 100% accuracy over a two-year period.
Analyst Department Leader/ Equipment Instructor August 2009-November 2014
U.S. Army, Camp Humphreys, Republic of Korea
Supervised a team of 14 personnel in daily operations, including evaluation of performance and discipline, producing company-record promotion rate for staff.
Instructed 24 personnel on the use and maintenance of in-flight mission essential equipment achieving zero failed tasks for 773 hours of flight time.
Taught ten company level training events accomplishing over 450 personnel being trained and knowledgeable on key techniques for daily operations.
Researched, developed, and instructed various company advanced level physical-readiness training techniques for 150 personnel.
Organized the logistics and completed all administrative data for the company Employee Monitoring Program resulting in a 100% pass rate during the annual inspection.
Implemented strict safety and fire prevention procedures in three aircraft hangars and two company buildings causing zero workplace accidents.
Supervised 23 company capability briefs ensuring increased inter-agency awareness of daily operations.
Assisted in five company-level training events resulting in over 160 personnel trained on key techniques for daily operations.
Developed a standardized comprehensive training procedure for team members that ensured 100% operational readiness.
Supervised accountability of five million dollars of highly sensitive equipment resulting in zero loss in a nine-month period.
Organized inventory logs of all sensitive equipment within the department, resulting in 100% accountability of $26 million worth of equipment.
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