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Manager Customer Service / Talent Acquisition

Location:
Cary, NC
Posted:
April 07, 2018

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Resume:

Lee Douglas

**** **** **** *****

Cary, NC *****-5234

919-***-**** / ac42eq@r.postjobfree.com

Summary:

Accomplished senior recruiter with extensive experience recruiting and placing exempt personnel ranging from Sole Contributor to Supervisory level to Manager/Director/Vice President in technical and Sales/Marketing/Compliance positions.

Experience:

Phil Ellis Associates, Inc. Raleigh, NC and Wilmington, NC 12/1983-12/2017

Began as Recruiting Manager, promoted to Director, Vice President, and Principal. Recruited exempt personnel nationwide for major healthcare products companies, ranging from Supervisor to Vice President. Clients included Abbott, Hospira, Merck, Biogen-Idec, Becton-Dickenson, Sanofi, Novo-Nordisk, Bayer, and many others. Routinely billed $300,000 - $400,000 plus in fees on an annual basis.

Developed and coded PC based software that replaced an old, expensive computer system and sold 13 copies around the US. Further developed software package that permitted employees to become tele-commuters.

Almay Cosmetics, Division of Schieffelin & Company, Apex, NC. 02/1969-08/1983

Hired as Sr. Quality Control (QC) Technician, promoted to Chemist, Sr. Chemist, QC Supervisor, transferred to Production Planning Supervisor, promoted to Production Planning Manager. Transferred to QC as QC Manager, promoted to QC Director. Added responsibility for Microbiology and Quality Engineering and promoted to Director, Quality and Technical Service. Finally promoted to Director, Production Planning, Purchasing, Warehousing, and Distribution. Staff of up to 120+, spend of up to $6 million. One of the first 12 Certified Quality Engineers in North Carolina.

Created first written specifications. Created Color Lab, greatly reducing re-work of shaded products. Created Claim Substantiation Group. Company representative to FDA. Company representative as expert witness in legal matters.

Company acquired by Playtex, KKR, and Revlon.

Education / Community Activities:

N.C. State University, Raleigh, NC 09/1964-02/1969

Majored in Textiles and Textile Chemistry. Worked on several research projects dealing with permanent press, dye uptake, and color computer usage. Treasurer for Delta Kappa Phi, textile honor society. Achieved Senior status before leaving.

Served on Town of Cary (TOC) Information Systems advisory Board

Graduated from TOC Citizens Police Academy, Citizens EMS course, CERT training. Previously active in Jaycees in Town of Apex.



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