Administration Officer, Data Entry Officer, Customer Service Officer
Resume:
ESTHER LESCH
M: 040*******
E: ******************@*****.***.**
SKILLS AND ATTRIBUTES
•Extensive office experience
•Strong communication and interpersonal skills
•Good organisation with ability to prioritise to meet deadlines
•Friendly and courteous
•Strong work ethic and positive work attitude
•Flexible, punctual and reliable
•Energetic and enthusiastic
•Quick and keen to learn new skills
•Intermediate computer skills (MS Word, Internet, email, Excel, In House database)
•Typing speed approximately 40wpm
EDUCATION AND TRAINING
2015 Diploma Business Administration - Evoca College
2013 Diploma Business - Evoca College
2011 Certificate III Retail – Mount Druitt TAFE
2010 Certificate II Retail – Mount Druitt TAFE
1986 Office and Clerical Course - North Sydney Technical College TAFE
EMPLOYMENT HISTORY
2011 – 2016 Parenting responsibilities & full Time Studies (see above)
Sept 2010 – Mar 2011 Holy Family Food Market Mt Druitt
Retail Assistant
6 Months Paid Work Experience
Duties:
•Advise customers on the location, selection, price, delivery, use and care of goods available from the store, with the aim of encouraging them to buy and to return to buy in the future
•Operate cash registers and accept payment
•Take special orders for items not currently in stock, or not normally stocked, and notify customers when the items have arrived
•Price, stack and display items for sale and keep the store tidy and attractive
•Be aware of health, safety and welfare issues and practices
2007 - 2010 Holy Family Parish Mt Druitt
Administration
Duties:
•Sort and distribute incoming mail to areas and staff within the organisation, and despatch outgoing mail
•Answer telephone enquiries from customers, attend to visitors and assist other staff in the organisation with their enquiries
•Operate a range of office machines such as photocopiers, computers and faxes
•File papers and documents
1999 - 2007 House Manager
House manager
2000 - 2001 Seven Hills Take Away Seven Hills
Retail Assistant
Duties:
•Food preparation and cooking
•Providing quality customer service
•Cash handling and use of cash register
•General cleaning duties and awareness of OH&S duties
1992 - 1998 Child Support Agency Penrith
Administration Officer
Duties:
•Opening, sorting and distributing mail
•Data entry
•Filing and tracing (looking for non- custodian parents) both by phone, mail and off site locations
•Face to face and over the counter interviews
•Organising and booking events for the Social Club
1987 - 1992 Australian Taxation Office Penrith
Administration Officer
Duties:
•Data entry, filing and correcting errors
•Opening and sorting mail
•Stamping incoming tax return
REFERENCES
Rose Peri
Food Market and Op Shop
Assistant Manager
Judy Brosas
Mount Druitt TAFE
Retail Course Teacher
Contact this candidate